Our Digital unit is responsible for leading BT Group’s digital transformation, delivering brilliant customer experiences and creating the innovative products and services our customers need.

BT Group’s future will be defined by our ability to rapidly bring compelling, innovative ideas to market, partnering with our customers and suppliers to deliver innovative, adaptable solutions, delivered over best-in-class digital platforms.

Digital’s role is to drive all elements of that equation, from digital innovation through platform delivery and product development, and to do so with absolute focus on our customers. Whether it’s creating services like connected care solutions that help you track your loved ones’ wellbeing, or security apps that guard against cyber attacks, Digital is about leading BT Group’s digital transformation, driving service innovation and delivering the products and services our customers need to support their own goals  fast, and at scale.

Research and development

Investing today to invent tomorrow

Digital business structure

Howard Watson

Chief Security and Networks Officer (Interim leader of Digital)
Biography

Before joining BT, Harmeen was group CIO and head of cloud & security business at Bharti Airtel. Harmeen has experience leading digital, engineering, IT and innovation transformation. Harmeen has previously been CIO at Bank of America Merrill Lynch, BBVA and HSBC.

Close
Howard Watson

Deepika Adusumilli

Chief Data and AI Officer
Deepika Adusumilli

Richard Allwood

Chief Strategy and Technology Officer, Openreach
Richard Allwood

Kirsty Baxter-Smith

Director of Operational Resilience & Service Management
Kirsty Baxter-Smith

Ed Briggs

Chief Financial Officer, Digital
Ed Briggs

Armand David

Corporate Affairs Director, Digital
Armand David

Jay Doshi

MD, Digital, Corporate Units & India
Jay Doshi

Thomas Duecke

COO Digital
Thomas Duecke

Hena Jalil

MD, Business Digital
Hena Jalil

Campbell McClean

Director of IT Architecture
Campbell McClean

Mark O'Flaherty

CIO, Emergency Services Networks
Mark O'Flaherty

Dan Rider

Director of HR (Networks, Digital, Corporate Units & India)
Dan Rider

Harry Singh

MD Consumer Digital
Harry Singh

Nathalie Vafiadis

Director of Migrations Transformation
Natalie Vafiadis

Leeanne Whaley

Legal Director, Digital
Leeanne Whaley