Step 2
Change your BT Yahoo password
Once you are sure that all your devices are virus-free, you need to change your BT Yahoo password. Make sure you choose a strong password that you haven't used before. You can get advice on choosing a strong password.
But before you do this we need you to turn off any other device (mobile, tablet or laptop) that you may also use to access your email and which may have an old password.
Once you've done this, you're ready to change your password but remember after you've changed it, it's very important that you then update each of the devices you use to access your email, with the new password you've chosen. For more information visit my.bt.com/help/multiplelogin.
Important: In order to regain access to you account you must first change your password.
Change password