Annual General Meeting

We recognise the importance of shareholders being able to ask questions. You can submit a question relating to the business of the AGM in the following ways:

In advance of the AGM 

• by completing this form and including your Shareholder Reference Number (SRN) (as provided on your proxy card and your AGM notification letter). Any advance questions must be submitted by 2:00pm on 9 July 2024.

On the day

• In person at the AGM at any of the Question Registration points at the venue
• Online via web.lumiagm.com/133-807-915 – details of how to ask a question online on the day are set out in the ‘User guide to joining the 2024 AGM online’ available below and in the Notice of meeting 2024.
• By telephone – details of how to ask a question by telephone during the meeting will be made available through   web.lumiagm.com/133-807-915 from 1:00pm on 11 July 2024.

We strongly encourage you to submit your question in advance as we intend to answer questions in the order in which they are submitted to us by shareholders.

Questions submitted via web.lumiagm.com/133-807-915 will be moderated before being sent to the Chair of the AGM. This is to avoid repetition and to ensure an orderly meeting.

The Chair of the AGM cannot deal with individual customer service issues. If you have a question relating to an individual customer service issue, to ensure a timely response and resolution please submit these by email to agm@bt.com.

Your vote is important to us and we encourage all shareholders to vote.  We are proposing 21 resolutions at the 2024 AGM as set out in the Notice of meeting 2024.

Whether or not you intend to attend the meeting in person or online, we strongly encourage you to appoint the Chair of the AGM, as opposed to any other person, to act as your proxy to ensure your vote is counted (if, for instance, you or that other person are not able to attend the meeting in person or online). If the Chair of the AGM is appointed as your proxy, he or she will vote in accordance with any instructions given to him or her; if he or she is given discretion as to how to vote, the Chair of the AGM will vote in line with the Board’s recommendation on all of the resolutions to be proposed at the AGM.

You can submit your vote online at www.sharevote.co.uk and you will need your Voting ID, Task ID and Shareholder Reference Number shown on your proxy card. To vote by post, please complete, sign and return your proxy card to our share registrar, Equiniti. Equiniti must receive your online or postal proxy appointment and voting instructions by 2:00pm on 9 July 2024 at the latest to ensure they are counted. If you return your proxy card to Equiniti, please ensure that you keep a record of your Shareholder Reference Number prior to posting.

Neither the completion and return of a proxy card in hard copy, nor voting online, in advance of the AGM will prevent you from attending, speaking and voting at the AGM in person or online if you wish.

If you are attending the meeting online, you can submit your vote via web.lumiagm.com/133-807-915. Details of how to submit votes online at the meeting are set out in the “User guide to joining the 2024 online AGM” available below and in the Notice of meeting 2024.

If you are attending the meeting in person, please bring your poll card to vote. You will be provided with details at the meeting of how to submit your vote in person should you wish to do so.