There's a problem with my landline or Digital Voice

Here are some answers to help you

• Help reporting and fixing landline problems online

  Find out how easy it is to get a BT ID so you can run tests, report a fault, fix problems and book an engineer online.

• Test your phone line and check equipment

  Find out how to check your own telephone equipment with our helpful video guide, including checking the type of socket you're using.

• Digital Voice: I have a problem with my service

  Find out how to solve issues with your service including making and receiving calls or problems with your handset or extensions.