Contact us to track or change a new EE TV order

Log in to My BT to track your order online.

Track your order

Our brilliant teams are all based in the UK or Ireland.

From BT mobile

150

From the UK

0800 783 1401

From outside the UK

+44 150 174 7714

Monday to Friday 8am - 9pm

Weekends and bank holidays 8am - 8pm

Text Relay

To use the text relay service from your smartphone, PC or tablet, download the free Relay UK app.

To call us through the Relay UK app or from a textphone, dial:

18001 0800 783 1401

Sign language services

If you need the support of a British Sign Language (BSL) interpreter, you can contact us through the InterpretersLive! service.

Connect to a BSL Interpreter

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