BT Broadband is becoming ee

Our best broadband experience is now on EE, which is why we recommend that you switch. EE Broadband combines the reliability, engineering and security of BT, with the innovation and customer service of EE.

Already have a BT Broadband? See your personalised EE offers.

Switch to EE

New to us? See your exclusive EE broadband deals online

See EE Broadband deals

Our best broadband experience is now on EE, which is why we recommend that you switch. EE Broadband combines the reliability, engineering and security of BT, with the innovation and customer service of EE.

Already have a BT Broadband? See your personalised EE offers.

Switch to EE

New to us? See your exclusive EE broadband deals online

See EE Broadband deals

Get More with EE

EE Broadband is built on everything you love about BT, and you can choose to enhance your experience for your specific needs.

EE is the home of our best broadband

Experience the power of WiFi 7 with Full Fibre for faster speeds and more consistent connections

EE One

Unlimited data SIMs to keep your family safe, unlock unbeatable savings of up to £336

Expert engineering

Our regular checks ensure your connection runs at its best

Award-winning customer service

Get 24/7 support in the app or talk to an EE Guide from 8am to 9pm

Work Mode

Boost your connection for working from home

Turbocharged gaming

Only EE has Game Mode for rock solid gaming

best in class connectivity

With faster speeds in more places than anywhere else and the UK’s best mobile network, we’ve created the UK’s No. 1 broadband and mobile provider.

Learn about EE Full Fibre broadband

Experience Next level gaming

Whatever network you’re on, new smart tech like Game Mode through WiFi controls let you prioritise EE broadband for your gaming devices.

Learn about gaming with EE

run your home smarter

Services that help you run your home smarter, turbocharge gaming, bring learning to life and make working from home work.

Learn about smarter home

Already have a BT Broadband? See your personalised EE offers.

Switch to EE

New to us? See your exclusive EE broadband deals online

See EE Broadband deals

RootMetrics by IHS Markit - UK RootMetrics Report H2 2020

UK’S BEST network: Rankings based on the RootMetrics® UK RootScore® Report: H2 (Jul-Dec) 2021. Tested at locations across the UK with the best commercially available smartphones on 4 national mobile networks across all available network types. Your experiences may vary. The RootMetrics award is not an endorsement of EE. Visit ee.co.uk/claims for more details.

Frequently asked questions

BT and EE are coming together to create the UK’s no. 1 broadband and mobile provider.

It means that if you choose to move your broadband to EE you’ll be with the broadband provider with faster speeds in more places than anywhere else and the UK’s best mobile network.

You’ll continue to get everything you expect from BT – engineering, expertise, reliability – along with the innovation and service from EE.

Your broadband and contract will only change when you’re ready to move to new EE. We recommend moving to EE so that you can get the best experience from us.

You can choose to move to EE when you’re ready. We recommend moving to EE because you’ll benefit from even better connectivity in and out of the home.

Moving to EE broadband is the same process as if you choose to move to another BT broadband product. So, we’ll let you know if you need an engineer during the checkout process.

There shouldn’t be any interruption to your service if you choose to move your BT broadband to EE broadband.

You don’t have to switch to EE until you’re ready. For now, you can choose to stay on BT, but we recommend moving to EE to get the best experience from us.

EE has faster broadband speeds in more places than anywhere else, with speeds up to 1.6Gbps. It has the strength to connect up to 190 devices at the same time and it’s powered by BT technology.

Plus, if you take our Wi-Fi Optimiser you can boost your broadband for working from home, or turbo charge your play with Work Mode and Game Mode – only with EE. And you’ll get regular checks to keep your broadband running at its best. It’s broadband built for your life.

You’ll get a personalised EE broadband offer when you choose to move to EE. Log in to My BT to see yours.

Broadband: Your broadband will become EE broadband if you choose to move.

Home phone: If you have a home phone with us and would like to keep this when you choose to move your broadband, this will also change to EE, and you’ll need to choose one of our EE calling plans

BT Mobile: If you have BT Mobile, there is no change unless you choose to move to EE.

EE TV: If you have TV with us, on 6 December this will be renamed to EE TV, but there is no change to your bill, price, or content.
[Alt from 6 Dec: EE TV: if you have TV with us, this is now EE TV, but there is no change to your bill, price, or content. If you move your broadband, you’ll also need to move to our new TV service.]

We’ll be in touch with you when it’s the right time to consider moving your products with us.

No, if you’re in contract with BT, you will not be able to cancel. If you’re out of contract, you will be able to cancel.