Ways to pay your BT bill

There are two types of Direct Debit you can set up:

• Whole Bill Direct Debit
  Automatically pay the whole of each bill when it's due by Direct Debit
• Monthly Payment Plan
  Spread the cost of your quarterly bill by making fixed monthly payments by Direct Debit, based on an estimate.

Set up a Direct Debit in My BT

Or call us on 0800 44 33 11. On that call, you'll need your:

• bank or building society account number
• sort code 

If you have a monthly payment plan. You’ll spread the cost of your bill, making fixed monthly payments by Direct Debit, based on an estimate. We automatically adjust your payments as required.

Looking to update your Direct Debit details? Please review this Change or cancel your Direct Debit page.

Pay your bill on My BT with a debit or credit card. Apple Pay, Google Pay and PayPal are also supported.

You can make a payment without logging in on this page if you don’t have a My BT account.

Transfer your payment to our account using these bank details:

• Account number: 00375853
• Sort code: 20-00-00
• Reference: use your BT account number.

To pay by cheque, you need to:

• make cheques or Postal Orders payable to BT Payment Services Ltd
• write your customer account number on the back
• Include the payment slip from the bottom of your bill

Send the cheque and payment slip to:

BT Limited
PO Box 334
Sheffield
S98 1BT

You can pay your bill at a PayPoint outlet or Post Office. Take your bill to your chosen outlet and have them scan it to pay towards your balance, or use a BT payment card.

Find your nearest PayPoint outlet

You’ll need your bill and bar-coded payment slip. Please keep your receipts.

You can make part payments towards your bill too, as long as you pay the full amount by the date requested on your bill.

Order a payment card

Contact us at 0330 123 4150. You'll need your account number.

Can’t get to your usual payment point?

You can choose one of the alternative payment methods on this page if you can't travel to your usual payment point.

If you can't pay your bill, contact us as soon as possible at 0800 800 150. We may disconnect or restrict your service if you do not pay your bill.

What to do if we disconnect your service.

Call 0800 44 33 11 to pay your bill by phone with a credit or debit card.

Please have your bill to hand when you call.