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Section 40:International Operator Calls


Part 1:Operator Call Charges

Subpart 1:International Operator Call Charges

This Section contains charges for calls through the 155 International Operator Service to overseas countries, Inmarsat services and Global Mobile Satellite systems. It does include calls to the Republic of Ireland from the UK, (except Northern Ireland). It does not include calls from Northern Ireland to the Republic of Ireland, which are listed in Section 39

There is no charge for making a call to the 100 or 155 operator. Charges only apply when the services described in this Section are requested.

Customers who connect to Directory Enquiries (DQ) via the 155 International Operator will be charged as though they had made the call direct to DQ.

Operator-connected calls generally have two parts: an Operator Service Charge, which is a fixed amount for each call, and a Call Charge based on the type of call, when it is made and how long it lasts.

This part describes the Call Charges. The Operator Service Charges are covered in the other parts of this Section.

Eligibility

The charges below apply to calls from BT lines.

Pricing Information

Calls From Ordinary Residential and Business Lines

Charges are for each minute or part thereof. The minimum call charge is for 5 minutes.

Calls From Payphone Lines (Except Calls to the Republic of Ireland)

Payphone calls charges are for each 61.3 seconds or part of 61.3 seconds.

Calls From Payphone Lines to the Republic of Ireland (Except Northern Ireland)

Payphone calls charges are for each 183.9 second period or part of 183.9 seconds. The minimum charge is for 183.9 seconds.

For an explanation of which countries are covered by each Charge Band, see later in this Part for calls from ordinary lines. For calls from Payphones see Section 2 Part 8 of the BT Price List.

International Calls From Ordinary Residential and Business Lines





Charge Bands

Price in pence per minute or part thereof . Minimum Charge 5 minutes.

At all times

Exc VAT

Inc VAT

pence

pence

IR

99.569

114.50

A

99.569

114.50

B

138.297

159.04

C

188.093

216.31

D

370.647

426.24

E

170.212

195.744

International Call Charges to Mobile Telephones and other Special and Higher Rate Services

International calls to some mobile telephones and other special and higher rate services will be charged at 21.27p (ex VAT)/ 24.46p(inc VAT) per minute (minimum call charge of 5 minutes) more than the equivalent International call to fixed telephones. Full details of the destinations and number ranges to which this applies are shown at Section 2 Part 17

Calls to Inmarsat Services From Ordinary Residential and Business Lines





TYPE OF CALL

Price in pence per minute. Minimum Charge 5 minutes.

At all times

Exc VAT

Inc VAT

p

p

B-Sat (incl. BGAN)

995.743

1145.11

M-Sat

995.743

1145.11

Mobiq (Mini-M) / M4 Voice

995.743

1145.11

Skyphone

995.743

1145.11

Navitas Telecom Marine Satellite System





TYPE OF CALL

Price in pence per minute. Minimum Charge 5 minutes.

At all times

Exc VAT

Inc VAT

p

p

Navitas Telecom Marine Satellite System

188.093

216.31

European Mobile Satellite System





TYPE OF CALL

Charges in pence per minute. Minimum Charge 5 minutes.

At all times

Exc VAT

Inc VAT

p

p

Emsat

995.743

1145.11

Iridium Mobile Satellite System





TYPE OF CALL

Charges in pence per minute. Minimum Charge 5 minutes.

At all times

Exc VAT

Inc VAT

p

p

Iridium

995.743

1145.11

Thuraya Mobile Satellite System





TYPE OF CALL

Charges in pence per minute. Minimum Charge 5 minutes.

At all times

Exc VAT

Inc VAT

p

p

Thuraya

995.743

1145.11

Vision NG UPT International Universal Personal Telephony



TYPE OF CALL

Charges in pence per minute.

Minimum Charge 5 minutes.

At all times

Exc VAT

Inc VAT

p

p

Vision (code 87810)

188.093

216.31

Voxbone iNum International Universal Personal Numbering



TYPE OF CALL

Charges in pence per minute.

Minimum Charge 5 minutes.

At all times

Exc VAT

Inc VAT

p

p

Voxbone (code 883 5100)

188.093

216.31

Republic of Ireland Calls (Except Calls From Northern Ireland) From Payphones

The amount inclusive of VAT is the amount of money that will be inserted at a BT Public Payphone. VAT exclusive prices will be used to calculate the charges for calls made via the operator from rented payphone lines.





TYPE OF CALL

Charge in pence for each 183.9 seconds or part

daytime

Mon-Fri

6am-6pm

evenings & night-time

Mon-Fri before

6am & after 6pm

weekend

All Day

Sat & Sun

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

IR-Calls to Republic of Ireland from UK (except Northern Ireland)

200.000

230

147.830

170

147.830

170

International Calls From Payphones

The amount inclusive of VAT is the amount of money that will be inserted at a BT Public Payphone. VAT exclusive prices will be used to calculate the charges for calls made via the operator from rented payphone lines.





Charge Bands

Charge per 61.3 seconds or part

daytime

Mon-Fri

6am-6pm

evenings & night-time Mon-Fri

before

6am & after 6pm

weekend

All Day

Sat & Sun

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

p

p

p

p

p

p

1

69.565

80

60.869

70

60.869

70

1a

60.869

70

60.869

70

60.869

70

2

69.565

80

69.565

80

69.565

80

3

86.956

100

86.956

100

86.956

100

4

69.565

80

69.565

80

69.565

80

5

139.130

160

121.739

140

121.739

140

6

95.652

110

95.652

110

95.652

110

7

95.652

110

95.652

110

95.652

110

8

191.304

220

156.521

180

156.521

180

8a

243.478

280

208.695

240

208.695

240

9

243.478

280

208.695

240

208.695

240

10

243.478

280

208.695

240

208.695

240

11

130.435

150

130.435

150

130.435

150

12

252.174

290

252.174

290

252.174

290

13

252.174

290

252.174

290

252.174

290

14

252.174

290

252.174

290

252.174

290

15

243.478

280

208.695

240

208.695

240

16

252.174

290

252.174

290

252.174

290

17

252.174

290

252.174

290

252.174

290

18

252.174

290

252.174

290

252.174

290

Subpart 2:International Charge Band Allocated to Each Country for Operator Connected Calls From Ordinary Lines

For Operator Connected Calls from Payphones see Section 2 Part 8.



Country

Charge Band

Afghanistan

D

Albania

A

Algeria

D

Andorra

A

Angola

D

Anguilla

C

Antarctica Australian Territory

D

Antigua & Barbuda

C

Antilles (Netherlands)

D

Argentina

D

Armenia

C

Aruba

C

Ascension Island

D

Australia

C

Austria

A

Azerbaijani Republic

C

Azores

A

Bahamas

C

Bahrain

D

Bangladesh

D

Barbados

C

Belarus

C

Belgium

A

Belize

D

Benin

D

Bermuda

C

Bhutan

D

Bolivia

D

Bosnia-Hercegovenia

A

Botswana

D

Brazil

D

Brunei Darussalam

D

Bulgaria

A

Burkina Faso

D

Burundi

D

Cambodia (Kingdom of)

D

Cameroon

D

Canada

B

Canary Islands

A

Cape Verde

D

Cayman Islands

C

Central African Republic

D

Chad

D

Chatham Islands

C

Chile

D

China

D

Christmas Island

C

Cocos Islands

C

Colombia

D

Comoros

D

Congo

D

Cook Islands

D

Costa Rica

D

Cote d'Ivoire

D

Croatia

A

Cuba

D

Cyprus

A

Czech Republic

A

Democratic Republic of the Congo (formerly Zaire)

D

Denmark

A

Diego Garcia

D

Djibouti

D

Dominica

C

Dominican Republic

C

East Timor

D

Ecuador

D

Egypt

D

El Salvador

D

Equatorial Guinea

D

Eritrea

D

Estonia

C

Ethiopia (Federal Democratic Republic of)

D

Falkland Islands

D

Faroe Islands

A

Fiji

D

Finland

A

France

A

French Guiana

D

French Polynesia

D

Gabon

D

Gambia

D

Georgia

C

Germany

A

Ghana

D

Gibraltar

A

Greece

A

Greenland

D

Grenada (inc Carriacou)

C

Guadeloupe

C

Guam

D

Guatemala

D

Guinea

D

Guinea Bissau

D

Guyana

D

Haiti

D

Honduras

D

Hong Kong

C

Hungary

A

Iceland

A

India

D

Indonesia

D

Iran

D

Iraq

D

Ireland (Republic of)

IR

(See Pricing Information notes)

Israel

D

Italy (inc. Vatican City)

A

Jamaica

C

Japan

C

Jordan

D

Kazakhstan

C

Kenya

D

Kiribati

D

Korea PDR (North)

D

Korea Republic (South)

D

Kuwait

D

Kyrgyz Republic

C

Laos

D

Latvia

C

Lebanon

D

Lesotho

D

Liberia

D

Libya

D

Liechtenstein

A

Lithuania

C

Luxembourg

A

Macao

D

Macedonia

A

Madagascar

D

Madeira

A

Malawi (The Republic of)

D

Malaysia

D

Maldives

D

Mali

D

Malta

A

Marshall Island

D

Martinique

C

Mauritania

D

Mauritius

D

Mayotte

D

Mexico

C

Micronesia

D

Midway Island

E

(See Pricing Information notes)

Moldova

D

Monaco

A

Mongolia

D

Montenegro

A

Montserrat

C

Morocco

D

Mozambique

D

Myanmar (formerly Burma)

D

Namibia

D

Nauru

D

Nepal

D

Netherlands

A

New Caledonia

D

New Zealand

C

Nicaragua

D

Niger

D

Nigeria

D

Niue

D

Norfolk Island

D

Northern Marianas

D

Norway

A

Oman

D

Pakistan

D

Palau (The Republic of)

D

Palestinian National Authority

D

Panama

D

Papua New Guinea

D

Paraguay

D

Peru

D

Philippines

D

Pitcairn Islands

See Pricing Information notes

Poland

A

Portugal

A

Puerto Rico

C

Qatar

D

Reunion

D

Rodriguez Islands

D

Romania

A

Ross Island

D

Russia

C

Rwandese Republic

D

St Helena

D

St Kitts & Nevis (formerly St Christopher)

C

St Lucia

C

St Pierre & Miquelon

C

St Vincent & the Grenadines

C

Samoa (US)

D

Samoa (Western)

D

San Marino

A

Sao Tome & Principe

D

Saudi Arabia

D

Senegal

D

Serbia

A

Seychelles

D

Sierra Leone

D

Singapore

C

Slovak Republic

A

Slovenia

A

Solomon Islands

D

Somalia

D

South Africa

D

Spain (inc the Balearic Islands)

A

Sri Lanka

D

Sudan

D

Suriname

D

Swaziland

D

Sweden

A

Switzerland

A

Syria

D

Taiwan

D

Tajikstan

D

Tanzania

D

Thailand

D

Togolese Republic (The)

D

Tokelau

D

Tonga

D

Trinidad & Tobago

C

Tristan Da Cunha

D

Tunisia

D

Turkey

A

Turks & Caicos Is

C

Turkmenistan

D

Tuvalu

D

Uganda

D

Ukraine

C

United Arab Emirates

D

Uruguay

D

USA

B

Uzbekistan

C

Vanuatu

D

Vatican City (Italy)

A

Venezuela

D

Vietnam

D

Virgin Islands (UK)

C

Virgin Islands (US)

C

Wake Island

E

(See Pricing Information notes)

Wallis & Futuna

D

Yemen (formerly Yemen AR

and Yemen PDR)

D

Zambia

D

Zimbabwe

D

Pricing Information

Northern Ireland - Calls from Northern Ireland to fixed telephones in the Republic of Ireland will be charged at the appropriate Inland rate. Calls from Northern Ireland to mobile telephones registered in the Republic of Ireland will be charged at the same rate as calls from the rest of the United Kingdom to mobile telephones registered in the Republic of Ireland.

International Operator - Calls to Midway Is, Tristan Da Cuhna and Wake Is are only available via the international operator (dial 155).

Pitcairn Islands - Calls to the Pitcairn Islands are via the INMARSAT `Mini-M' service. INMARSAT `Mini-M' call charges apply.

Conditions

BT's Terms & Conditions for Business Service or BT's terms and conditions for residential service as appropriate apply.

Additional Information

The call charge is rounded up to a whole penny. The timed duration of a call includes the time element for setting up and disconnecting the call on the BT network.