BT will be removing End of Contract Period Credits, Reward Credit and Reward payments from all remaining packages during the period 1st September 2013 to 31st August 2014.

All affected customers will receive one further payment on the Spend Measurement Date falling between 1st September 2013 and 31st August 2014, after which no further End of Contract Period Credit, Reward Credit or Reward payments will be made.

This change applies to:

BT Business Reward

BT Business Plan

BT Business One Plan

BT Business One Plan Plus

BT Business One Plan Traditional

BT Business One Plan Inclusive

BT Business One Plan Plus Inclusive

BT Business One Plan Traditional Inclusive

The details of these changes can be found in the relevant BT Price List Entries by following these links:

For BT Business Reward in:

http://www.bt.com/pricing/notifs/30-08-2013/Cust_Opts_Bus_boo/NotificationPeriodImpl1123995FrameworkImpl102709.htm#FrameworkImpl102709

For BT Business Plan in:

http://www.bt.com/pricing/notifs/30-08-2013/Cust_Opts_Bus_boo/NotificationPeriodImpl11239953203_d0e5.htm#3203-d0e5

http://www.bt.com/pricing/notifs/30-08-2013/Cust_Opts_Bus_boo/NotificationPeriodImpl11239953203_d0e70.htm#3203-d0e70

http://www.bt.com/pricing/notifs/30-08-2013/Cust_Opts_Bus_boo/NotificationPeriodImpl11239953203_d0e1762.htm#3203-d0e1762

For BT Business One Plan (and One Plan Plus) in:

http://www.bt.com/pricing/notifs/30-08-2013/Cust_Opts_Bus_boo/NotificationPeriodImpl11239953536_d0e5.htm#3536-d0e5

For BT Business One Plan Traditional in:

http://www.bt.com/pricing/notifs/30-08-2013/Cust_Opts_Bus_boo/NotificationPeriodImpl1123995FrameworkImpl366033.htm#FrameworkImpl366033

For BT Business One Plan Inclusive, One Plan Plus Inclusive & One Plan Traditional Inclusive in:

http://www.bt.com/pricing/notifs/30-08-2013/Cust_Opts_Bus_boo/NotificationPeriodImpl1123995FrameworkImpl687101.htm#FrameworkImpl687101

British Telecommunications PLC

August 2013