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Section 10:BT Mobile

Part 10:BT Business Mobile Broadband


Subpart 1:BT Business Mobile Broadband

All charges are stated exclusive of VAT. The charges detailed in this BT Price List Entry apply to Contracts for BT Business Mobile Broadband except as amended via a Charges Schedule provided by BT.

1. Definitions

The definitions are set out in the Conditions and Service Schedule - please see Paragraph 7 below for more information.

2. Minimum Period and Minimum Term

A Minimum Period and Minimum Term applies as detailed in Table 2 below.

3. Table 1 - Charges - General

The following charges will apply to:

(a) SMS (see Note 1)

(b) International Roaming

(c) data not included in, or which is in excess of the inclusive BT Mobile allowance specified in Table 2 below.

Table 1



Pence per MB or Per Text

Text Message

10.21 pence per message

Data per MB

10.00 pence

International Roaming

Part 2 of Section 10 of the BT Price List

All charges other than those detailed in Table 1 and Table 2 will be charged in accordance with Parts 1 and 2 of Section 10 of this BT Price List.

4. BT Business Mobile Broadband - Charging Information

Table 2



BT Mobile Broadband Option

Minimum Period and Minimum Term

Monthly Subscription Charge per Connection

Charge per BT Mobile Hotspot Device

Charge per USB Modem Device

BT Mobile Data (GPRS/3G/HSDPA networks) per Connection per month

BT Wi-fi minutes per Connection per month

3GB

24 Months

£12.77

£70.00

£0.00

3072 MB (see Note 2)

Unlimited

3GB

18 Months

£12.77

Not available with this Option

£40.00

3072 MB (see Note 2)

Unlimited

3GB

12 Months

£12.77

Not available with this Option

£60.00

3072 MB (see Note 2)

Unlimited

5GB

24 Months

£20.00

£70.00

£0.00

5120 MB (see Note 2)

Unlimited

    Note 1 - General

(a) Subject to paragraph (b) below, if the Customer uses the SIM Card in an alternative device, charges may apply as detailed in Table 1.

(b) The Customer must not connect, continue connection or knowingly allow any third party to connect or continue the connection of any GSM Gateway to the BT Mobile Network:

  • (i) where it is illegal or where the Customer is aware or should be aware that such connection is for illegal purposes; and
  • (ii) without BT's prior written consent.

To obtain BT's consent under this paragraph the Customer must give BT at least 30 days prior written notice of the Customer's intention to connect to a GSM Gateway and provide a good faith forecast of the likely traffic levels through the planned GSM Gateway.

A GSM Gateway is defined as:

"GSM Gateway" means a single point of access to the Network from another network using SIM Cards provided by BT and/or any facility enabling the sending of automated SMS messages using SIM Cards provided by BT.

(c) The Monthly Subscription Charge includes one SIM Card per Connection provided under this Contract.

    Note 2 - BT Mobile Data

(a) The Inclusive Mobile Data Allowance detailed in Table 2 above will be applied on a pro-rata basis in the first month.

(b) BT Mobile Data in excess of the allowance detailed in Table 2 will be charged in accordance with Table 1.

(c) BT Mobile Data usage is measured in kilobytes (KB). 1MB = 1024 Kilobytes (KB), 1024 MB = 1 Gigabyte (GB). The minimum BT Mobile Data charging increment is 1KB.

(d) The BT Mobile Data allowance set out in Table 2 excludes International Roaming which will be charged in accordance with Table 1.

    Note 3 - BT Wi-fi

(a) The unlimited BT Wi-fi allowance is for use from a BT Wi-fi Site in the UK.

(b) The unlimited BT Wi-fi will be provisioned in the form of a voucher which the Customer will receive by email to the contact email address provided by the Customer to BT.

(c) Roaming using BT Wi-fi is not available with the Service. Roaming (which means using BT Wi-fi partner networks in the UK or abroad) can be obtained via a BT Openzone International Voucher which can be purchased at www.btwifi.com/buy. The vouchers are subject to the terms and conditions available at http://btwifi.com/terms-and-conditions/conditions-for-wifi-service.jsp.

5. Charging Information

(a) Monthly Subscription Charges will be invoiced monthly in advance.

(b) Monthly Subscription Charges incurred for periods of less than a month will be calculated on a pro-rata basis.

(c) BT Mobile Data and BT Wi-fi usage is recorded and rounded up to the next charging increment. The minimum charging increment for BT Mobile Data is 1KB.

(d) Charges are rounded up to the nearest 1p on a daily basis. Charges apply for 24 hours per day. Charges are subject to change from time to time.

6. Usage Limits

A usage limit may apply to the Customer's account and/or SIM Card, but it is the responsibility of the Customer to monitor their mobile spend. Where the account does have a usage limit, BT will alert the user of the SIM Card, firstly when spend incurred falls outside the account's allowance and secondly BT will tell the user that Service will be suspended unless the bill payer contacts us. Please refer to www.bt.com/mobileusage for more details about usage.

International Roaming - in order to comply with EU Regulation BT may apply a usage limit for data ("Data Roaming")*. This limit will be applied to the SIM Card and will apply per billing month. The user of the SIM Card will be sent 2 alerts (or a pop up where the user is using a USB Modem Device**) advising them that they are approaching the limit set by BT and providing guidance on how to contact BT about the limit. Upon reaching the limit, the user of the SIM Card will receive a final SMS alert (or pop up**) advising that the Data Roaming will be suspended unless BT is contacted by the bill payer/Account holder. Please refer to www.bt.com/mobileeu for more information about these limits and alerts (pop ups**). Contact details for BT will be included in the alert (pop up**).

*the Data Roaming default limit is set at 50 Euros, when applying this limit BT will use the exchange rate published for this purpose at www.bt.com/mobileeu.

**In order to receive the pop ups, the Customer must download the latest version of BT Access Manager software (version 85 and above). This is available at www.bt.com/btam.

Please note that some devices (those without SMS functionality) may not receive the alerts and therefore when using such a device, monitoring of usage by the Customer when International Roaming is essential as the Customer will be liable for any charges.***

*** For some devices a pop up or SMS notification cannot be received and the Customer must check the Device Configuration Pages for messages. For the BT Mobile Hotspot Devices, please refer to the User Guide for information on how to log in to the Configuration Pages.

7. Conditions

    (a) General

The Contract for BT Business Mobile Broadband comprises:

  • (i) This BT Price List;
  • (ii) The Conditions for BT Business Services (BT1130);
  • (iii) The Service Schedule for BT Business Mobile Service (BT1147);
  • (iv) The Welcome Letter where this states it forms part of the Contract or the Charges Schedule where one is provided; and
  • (v) The Annex to the Service Schedule (BT1147a) where the Customer's Contract includes a service or option listed in the Annex.

The Conditions and Service Schedule can be found at www.bt.com/terms (or any other url that BT advises to the Customer) under the heading: Mobile Service (Business).

8. Termination Charges

Where the Customer terminates the Contract, the Service, part of the Service or a Connection during the Minimum Term of any Connection, the termination charges detailed in the Welcome Letter (where this states it forms part of the Contract) will apply. Where such a Welcome Letter is not received, the termination charges will be as detailed in the Charges Schedule.