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Section 55:Personal (Residential) Customer Options

Part 18:Calling Plans - Friends & Family Mobile - Not available for new supply from 23rd July 2011


Subpart 2:Friends & Family Mobile inclusive with Unlimited Evening & Weekend Plan with formerly a 12 month renewal contract. This tariff is not available for new supply from 23rd July 2011.

This tariff is available to eligible new and existing residential customers who agree to take Unlimited Evening & Weekend Plan for an initial minimum period of 12 months and any 12 month contract period. This tariff is not available for new supply from 23rd July 2011.

This tariff allows customers selecting a 12 month contract on Unlimited Evening & Weekend Plan to benefit from a discount of £4.50 inc. VAT per month plus a discount of £2.40 inc VAT per month in respect of Friends & Family Mobile. The full charge for Line Rental of £18.99 inc VAT per month will apply during the initial minimum period and any renewal period. Friends & Family Mobile call prices for calls to UK Mobiles are detailed in Section 55 Part 18 Sub part 1 of this Price List. Details of how we will apply the relevant monthly credits to the customer's bill will be given in a confirmation letter at time of first joining the tariff.

Customers taking this tariff must remain on Unlimited Evening & Weekend Plan for the initial minimum period of 12 months from the date of sign up and any 12 month contract period.

Customers ceasing this tariff at the end of the minimum period or any contract period will remain on the Unlimited Evening & Weekend Plan and Friends & Family Mobile tariffs and pay the standard charges, currently £25.59 inc. VAT per month for Unlimited Evening and Weekend Plan, which includes line rental, and £2.40 inc. VAT per month for Friends & Family Mobile. Customers wishing to move to a new Calling Plan or cancel Friends & Family Mobile may do so by contacting BT.

Eligibility

This tariff is available to eligible new and existing residential customers with one of the following:

Calling Plans

BT Together - Local Calls Option

BT Working Together (for residential lines)

BT Basic

Service is provided under the Conditions for BT Telephony Services and the additional conditions set out below:

1. BT Together - Local Calls Option, and BT Working Together are no longer available for new supply, so customers taking this tariff will not be able to return to these packages.

2. Customers cannot generally upgrade or downgrade during the minimum period or any contract period. Customers should contact BT for further information about moving or upgrading as some exceptions may apply.

3. Customers who qualify for BT Basic may migrate without fulfilling the remainder of their initial minimum period or any contract period.

4. Customers moving home and retaining an account with BT will take any remaining initial minimum period or contract period with them.

5. BT reserves the right to withdraw this tariff at any time.

6. All prices are subject to change