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Section 55:Personal (Residential) Customer Options


Part 5:International Freedom

International Freedom is an opt-in package which provides calls to fixed lines in 36 destinations at zero pence per minute (subject to a fair use policy), plus further special pence per minute rates for all other international destinations. These additional special rates give the same benefits as Friends & Family International on International destinations not included at the zero rate in International Freedom. It is available only to residential customers with a Calling Plan in this Section. The option, available on PSTN lines, is charged on a per account basis. The fee is in addition to the relevant Calling Plan fee.

Eligibility

The option is available on a per account basis (where all lines on the account are at a single address) to all residential customers with one of the following Calling Plan options in this Section: Unlimited Weekend Calls, Unlimited Evening & Weekend Calls, Unlimited Anytime Calls, Home Phone Saver, No Inclusive Calls, Unlimited Weekend Plan, Unlimited Evening & Weekend Plan, Unlimited Anytime Plan, Unlimited Anytime Plan Plus, BT Together - Local Calls Option, and BT Working Together excluding customers who have:

- Friends & Family International

- BT Basic

- Business Lines

- Lines not provided by BT

- Public Payphone Lines

- Payphone Lines rented at the concessionary rate

- Out of Area Lines

- Exchange Lines provided at non served premises

- Service Provider Calls & Access

- ISDN Lines

- Telepoint

- Temporary lines

Pricing Information

PSTN Lines

For pricing information please see our tariff guide:

www.bt.com/tariffguide.

The fee for the option is £22.50 inc. VAT per quarter . Calls to Fixed Lines in the countries listed in Table 1 are charged at zero pence per minute, subject to a fair use policy limit of 600 minutes per month. The prices for minutes to fixed lines over the 600 minutes monthly limit, and applicable throughout the duration for calls to mobiles and other special and higher rate services in these countries are also shown in Table 1. A Call Set-up Fee of 19.0 pence (inc. VAT) per call will be charged for all chargeable calls.

Table 1 Prices.



The prices in Table 1 for calls to mobiles apply only for mobiles based in the country shown (for number ranges see Section 2 Part 17). They do not apply to mobiles from other countries (including the UK) which may be operating on a roaming basis. Calls to UK Mobiles abroad are charged at the mobile rate applicable to the calling plan the customer is on. Calls to mobiles from other countries not covered by International Freedom are charged at the International call prices for calls to mobiles in Friends & Family International (see Part 4 of this Section).

The call prices in Table 1 apply during the Day, Evening and Weekend periods. Calls to countries other than those covered by the rented International Freedom option will be charged at the Friends & Family International call prices (see Table 1, within Part 4 of this Section).

The zero pence per minute price for calls to fixed lines in the Republic of Ireland does not apply for customers in Northern Ireland as calls from Northern Ireland to the Republic of Ireland are charged at the appropriate BT Calling Plan option rates for Local and National calls. The price for calls to mobile telephones in the Republic of Ireland applies to all customers with this option.

International Freedom call prices will not apply to International ISDN 64kbit/s data calls which will be charged at Standard rates.

Customers with 2 or more PSTN lines on the same account will be able to take the option: they will receive the International Freedom rates for all listed countries on all lines.

International Freedom call prices will not apply to calls made via Broadband Talk.

Conditions

Service is provided under the conditions for BT Telephony Service and the additional conditions set out below;-

1. The zero pence per minute rates available within International Freedom are intended for voice calls only to the destinations set out in Table 1 and apply for the first 600 minutes each month (after which time, the prices specified in Table 1 will apply). www.bt.com/tariffguidewill apply).

2. International Freedom has a fair use policy which limits zero pence per minute rated calls to a maximum of 600 minutes per month. Calls which exceed this limit are charged at the rates shown in Table 1.www.bt.com/tariffguide.