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Section 21:Hosted Voice

Part 2:Embark & Featureline Corporate


Subpart 3:Pricing Information

Embark Call Pricing Scheme

Please note: These Call Pricing Schemes apply to Embark only and not Featureline Corporate.

It is the Customer's responsibility to select the call-pricing scheme appropriate to their Embark network. Once selected, the chosen call-pricing scheme will apply for the duration of the Contract period.

No other BT line or Site-based call price discount packages are available on the Customer's Embark network

Minimum call charges apply to all Embark OnNet and OffNet calls. The minimum call charge applies once the call has been connected. Where the charge for the call exceeds the minimum call charge the charge for the call is applied rather than the minimum call charge.

OnNet Call means a Local or National call that is generated from a Customer Site connected to the Embark service that it is terminated at a another customer site or business group site using the customer's private network number plan for routing purposes. An OnNet Call can be made either by using the Site Location Code + Extension Number or using the full PSTN Number if Forced OnNet has been requested.

OffNet Call means a call that is generated from a Customer Site connected to the Embark service that is not routed using the Customer's private network number plan. An OffNet call is made when the full PSTN Number is dialled.

Please see General Notes for details of Call Duration Rounding and Call Charge Rounding.

Any call types not detailed in this section are charged at BT Business Base Rate, See Section 2: for further information.

Network Fees



Rental

Exc VAT

Inc VAT

£ (Per Quarter)

£ (Per Quarter)

Option A Network Rental Fee (per customer network)

0.00

0.00

Option B Network Rental Fee (per customer network)

1250.00

1500.00

Option C Network Rental Fee (per customer network)

37500.00

45000.00

Call Charges

Table A - OnNet Local Calls



Call Package

Price in pence per minute

Minimum Call Charge

Daytime

Mon - Fri 7am - 7pm

Evenings & night-time

Mon - Fri before 7am & after 7pm

Weekend

All Day Sat & Sun

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Pence

Pence

Pence

Pence

Pence

Pence

Pence

Pence

Call Pricing Scheme A

1.70

2.05

0.40

0.49

0.40

0.49

2.10

2.53

Call Pricing Scheme B

1.50

1.80

0.40

0.49

0.40

0.49

1.90

2.28

Call Pricing Scheme C

1.10

1.32

0.30

0.37

0.30

0.37

1.30

1.56

Table B - OnNet National Calls



Call Package

Price in pence per minute

Minimum Call Charge

Daytime

Mon - Fri 7am - 7pm

Evenings & night-time

Mon - Fri before 7am & after 7pm

Weekend

All Day Sat & Sun

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Pence

Pence

Pence

Pence

Pence

Pence

Pence

Pence

Call Pricing Scheme A

3.00

3.60

1.50

1.80

0.60

0.73

1.90

2.28

Call Pricing Scheme B

2.50

3.01

1.30

1.56

0.50

0.61

1.60

1.93

Call Pricing Scheme C

1.70

2.05

0.90

1.08

0.30

0.37

1.10

1.32

Table C - Offnet Local Calls



Call Package

Price in pence per minute

Minimum Call Charge

Daytime

Mon - Fri 7am - 7pm

Evenings & night-time

Mon - Fri before 7am & after 7pm

Weekend

All Day Sat & Sun

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Pence

Pence

Pence

Pence

Pence

Pence

Pence

Pence

Call Pricing Scheme A

2.40

2.89

0.60

0.73

0.60

0.73

3.00

3.60

Call Pricing Scheme B

2.20

2.64

0.60

0.73

0.60

0.73

2.80

3.37

Call Pricing Scheme C

1.70

2.05

0.40

0.49

0.40

0.49

2.10

2.53

Table D - OffNet National Calls (See Note 1)



Call Package

Price in pence per minute

Minimum Call Charge

Daytime

Mon - Fri 7am - 7pm

Evenings & night-time

Mon - Fri before 7am & after 7pm

Weekend

All Day Sat & Sun

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Pence

Pence

Pence

Pence

Pence

Pence

Pence

Pence

Call Pricing Scheme A

3.10

3.72

1.60

1.93

0.60

0.73

1.90

2.28

Call Pricing Scheme B

2.90

3.49

1.40

1.69

0.50

0.61

1.80

2.16

Call Pricing Scheme C

2.00

2.41

1.00

1.21

0.40

0.49

1.30

1.56

1.Includes calls charged at g21 rate in Section 2Part 10and g21 calls shown as 11 under Categorisation for Customer Options in Section 2Part 11

Table E - International Direct Dialled (IDD) Calls



International

Direct

Dialled

Chargebands

Price in pence per minute

Minimum Call Charge

Daytime

Mon - Fri 7am - 7pm

Evenings & night-time

Mon - Fri before 7am & after 7pm

Weekend

All Day Sat & Sun

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Pence

Pence

Pence

Pence

Pence

Pence

Pence

Pence

Embark Call pricing scheme A

IR (Republic of Ireland)

13.00

15.61

13.00

15.61

13.00

15.61

3.30

3.97

1

19.50

23.41

19.50

23.41

19.50

23.41

3.30

3.97

2

26.00

31.21

26.00

31.21

26.00

31.21

3.30

3.97

3

32.50

39.01

32.50

39.01

32.50

39.01

3.30

3.97

4

16.30

19.57

16.30

19.57

16.30

19.57

3.30

3.97

5

39.00

46.81

39.00

46.81

39.00

46.81

3.30

3.97

6

52.00

62.41

52.00

62.41

52.00

62.41

3.30

3.97

7

65.00

78.01

65.00

78.01

65.00

78.01

3.30

3.97

8

78.00

93.61

78.00

93.61

78.00

93.61

3.30

3.97

9

97.50

117.00

97.50

117.00

97.50

117.00

3.30

3.97

10

130.00

156.01

130.00

156.01

130.00

156.01

3.30

3.97

Embark Call pricing scheme B

IR (Republic of Ireland)

12.00

14.40

12.00

14.40

12.00

14.40

3.00

3.60

1

18.00

21.60

18.00

21.60

18.00

21.60

3.00

3.60

2

24.00

28.80

24.00

28.80

24.00

28.80

3.00

3.60

3

30.00

36.00

30.00

36.00

30.00

36.00

3.00

3.60

4

15.00

18.00

15.00

18.00

15.00

18.00

3.00

3.60

5

36.00

43.20

36.00

43.20

36.00

43.20

3.00

3.60

6

48.00

57.60

48.00

57.60

48.00

57.60

3.00

3.60

7

60.00

72.00

60.00

72.00

60.00

72.00

3.00

3.60

8

72.00

86.40

72.00

86.40

72.00

86.40

3.00

3.60

9

90.00

108.01

90.00

108.01

90.00

108.01

3.00

3.60

10

120.00

144.00

120.00

144.00

120.00

144.00

3.00

3.60

Embark Call Pricing scheme C

IR (Republic of Ireland)

10.00

12.01

10.00

12.01

10.00

12.01

2.50

3.01

1

15.00

18.00

15.00

18.00

15.00

18.00

2.50

3.01

2

20.00

24.01

20.00

24.01

20.00

24.01

2.50

3.01

3

25.00

30.00

25.00

30.00

25.00

30.00

2.50

3.01

4

12.50

15.00

12.50

15.00

12.50

15.00

2.50

3.01

5

30.00

36.00

30.00

36.00

30.00

36.00

2.50

3.01

6

40.00

48.01

40.00

48.01

40.00

48.01

2.50

3.01

7

50.00

60.00

50.00

60.00

50.00

60.00

2.50

3.01

8

60.00

72.00

60.00

72.00

60.00

72.00

2.50

3.01

9

75.00

90.00

75.00

90.00

75.00

90.00

2.50

3.01

10

100.00

120.00

100.00

120.00

100.00

120.00

2.50

3.01

The following tables apply to Embark call pricing schemes A, B, and C

Table F - Calls to mobile (from a fixed line)



Fixed to Mobile chargebands

Price in pence per minute

Minimum Call Charge

Daytime

Mon - Fri 7am - 7pm

Evenings & night-time

Mon - Fri before 7am & after 7pm

Weekend

All Day Sat & Sun

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Pence

Pence

Pence

Pence

Pence

Pence

Pence

Pence

fm 1

10.70

12.84

10.70

12.84

10.70

12.84

4.80

5.77

fm 2

21.10

25.32

15.10

18.12

7.10

8.52

4.80

5.77

fm 3

10.70

12.84

10.70

12.84

10.70

12.84

4.80

5.77

fm 4

10.70

12.84

10.70

12.84

10.70

12.84

4.80

5.77

fm 5

10.70

12.84

10.70

12.84

10.70

12.84

4.80

5.77

fm 6

15.90

19.09

15.90

19.09

15.90

19.09

4.80

5.77

fm 7

12.50

15.00

6.80

8.17

6.10

7.32

4.80

5.77

fm 8

11.90

14.28

9.70

11.65

5.40

6.48

4.80

5.77

fm 9

10.10

12.13

8.60

10.32

5.00

6.01

4.80

5.77

fm

15.20

18.24

11.90

14.28

5.00

6.01

4.80

5.77

fm 11

13.30

15.97

13.30

15.97

13.30

15.97

4.80

5.77

fm 12

10.70

12.84

10.70

12.84

10.70

12.84

4.80

5.77

fm 13

14.20

17.04

12.10

14.52

6.80

8.17

4.80

5.77

fm14

9.60

11.53

9.60

11.53

9.60

11.53

4.80

5.77

fm15

10.60

12.71

10.60

12.71

10.60

12.71

4.80

5.77

fm16

9.00

10.79

9.00

10.79

9.00

10.79

4.80

5.77

fm17

9.50

11.40

9.50

11.40

9.50

11.40

4.80

5.77

Table G - Calls to Number Translation Service (NTS) Numbers



Price in pence per minute

Minimum Call Charge

Daytime

Mon - Fri 7am - 7pm

Evenings & night-time

Mon - Fri before 7am & after 7pm

Weekend

All Day Sat & Sun

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Pence

Pence

Pence

Pence

Pence

Pence

Pence

Pence

0845 NTS

2.50

3.01

1.00

1.21

0.70

0.85

4.80

5.77

0845 NTS numbers are those shown in Section 2:Part 13: of the BT Price List with a Categorisation for Customer Options of `3'.

Table H - Calls to Information Services

The rates in the following table applies to Embark Call pricing schemes A, B and C



Price in pence per minute

Minimum Call Charge

Daytime

Mon - Fri 7am - 7pm

Evenings & night-time

Mon - Fri before 7am & after 7pm

Weekend

All Day Sat & Sun

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Pence

Pence

Pence

Pence

Pence

Pence

Pence

Pence

r-Calls to Pagers and Voice Messaging Services

4.60

5.52

2.30

2.76

1.70

2.05

3.50

4.21



Price in Pence per Call

Daytime

Mon - Fri 7am - 7pm

Evenings & night-time

Mon - Fri before 7am & after 7pm

Weekend

All Day Sat & Sun

ExcVAT

IncVAT

ExcVAT

IncVAT

ExcVAT

IncVAT

Pence

Pence

Pence

Pence

Pence

Pence

FF8

10.90

13.08

10.90

13.08

10.90

13.08

FF9

25.00

30.00

25.00

30.00

25.00

30.00

FF10

15.00

18.00

15.00

18.00

15.00

18.00

Table I - Premium Rate calls



Calls to Premium

Rate Services

Price in pence per minute

Minimum Call Charge

Daytime

Mon - Fri 7am - 7pm

Evenings & night-time

Mon - Fri before 7am & after 7pm

Weekend

All Day Sat & Sun

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Pence

Pence

Pence

Pence

Pence

Pence

Pence

Pence

P0

121.30

145.57

121.30

145.57

121.30

145.57

4.80

5.77

P1

39.60

47.53

31.50

37.81

31.50

37.81

4.80

5.77

P2

40.40

48.49

36.40

43.68

36.40

43.68

4.80

5.77

P3

80.90

97.09

80.90

97.09

80.90

97.09

4.80

5.77

P4

39.60

47.53

39.60

47.53

39.60

47.53

4.80

5.77

P5

40.40

48.49

40.40

48.49

40.40

48.49

4.80

5.77

P6

20.20

24.25

20.20

24.25

20.20

24.25

4.80

5.77

P7

48.50

58.20

48.50

58.20

48.50

58.20

4.80

5.77

P8

60.60

72.72

60.60

72.72

60.60

72.72

4.80

5.77

P9

8.10

9.73

8.10

9.73

8.10

9.73

4.80

5.77

P10

28.30

33.96

28.30

33.96

28.30

33.96

4.80

5.77

P11

105.10

126.12

105.10

126.12

105.10

126.12

4.80

5.77

P12

12.10

14.52

12.10

14.52

12.10

14.52

4.80

5.77

P13

16.20

19.45

16.20

19.45

16.20

19.45

4.80

5.77

P14

24.30

29.16

24.30

29.16

24.30

29.16

4.80

5.77

P15

32.30

38.77

32.30

38.77

32.30

38.77

4.80

5.77

P16

36.40

43.68

36.40

43.68

36.40

43.68

4.80

5.77

P17

44.50

53.41

44.50

53.41

44.50

53.41

4.80

5.77

P18

52.60

63.13

52.60

63.13

52.60

63.13

4.80

5.77

P19

56.60

67.92

56.60

67.92

56.60

67.92

4.80

5.77

P20

64.70

77.65

64.70

77.65

64.70

77.65

4.80

5.77

P21

68.70

82.45

68.70

82.45

68.70

82.45

4.80

5.77

P22

72.80

87.36

72.80

87.36

72.80

87.36

4.80

5.77

P23

76.80

92.17

76.80

92.17

76.80

92.17

4.80

5.77

P24

88.90

106.69

88.90

106.69

88.90

106.69

4.80

5.77

P25

97.00

116.40

97.00

116.40

97.00

116.40

4.80

5.77

P26

113.20

135.84

113.20

135.84

113.20

135.84

4.80

5.77

P27

4.00

4.81

4.00

4.81

4.00

4.81

4.80

5.77

P28

30.30

36.36

20.20

24.25

10.10

12.13

4.80

5.77

P29

22.60

27.13

11.30

13.57

11.30

13.57

4.80

5.77

P30

44.50

53.41

28.30

33.96

28.30

33.96

4.80

5.77

P31

10.50

12.60

10.50

12.60

10.50

12.60

4.80

5.77

P32

14.60

17.52

14.60

17.52

14.60

17.52

4.80

5.77

P33

101.10

121.32

101.10

121.32

101.10

121.32

4.80

5.77

P37

6.40

7.69

3.20

3.85

1.20

1.45

4.80

5.77

P38

4.90

5.89

4.90

5.89

4.90

5.89

4.80

5.77

P39

5.70

6.85

5.70

6.85

5.70

6.85

4.80

5.77

P40

6.50

7.81

6.50

7.81

6.50

7.81

4.80

5.77

P41

7.30

8.76

7.30

8.76

7.30

8.76

4.80

5.77

P42

8.40

10.09

8.40

10.09

8.40

10.09

4.80

5.77



Type of call

Price in pence per minute

Minimum Call Charge

Daytime

Mon - Fri 7am - 7pm

Evenings & night-time

Mon - Fri before 7am & after 7pm

Weekend

All Day Sat & Sun

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Pence

Pence

Pence

Pence

Pence

Pence

Pence

Pence

Embark Call pricing scheme A

M-Sat

430.00

516.00

430.00

516.00

430.00

516.00

3.30

3.97

M4 High Speed Data

670.00

804.01

670.00

804.01

670.00

804.01

3.30

3.97

Embark Call pricing scheme B

M-Sat

430.00

516.00

430.00

516.00

430.00

516.00

3.00

3.60

M4 High Speed Data

670.00

804.01

670.00

804.01

670.00

804.01

3.00

3.60

Embark Call pricing scheme C

M-Sat

430.00

516.00

430.00

516.00

430.00

516.00

2.50

3.01

M4 High Speed Data

670.00

804.01

670.00

804.01

670.00

804.01

2.50

3.01

Basic International Call Charges to Mobile Telephones

IDD calls to some mobile telephones and other special and higher rate services registered in foreign countries will be charged at the rate per minute specified in Section 2:, Part 2:, Subpart 1: more than the equivalent IDD calls to a fixed telephone in that country. Full details of the destinations and number ranges to which this applies are shown at Section 2:Part 17:

Please seeSection 2: , Part 8: for further information relating to the International Charge Band Allocated to Each Country for Business Lines