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Section 40:International Operator Calls

Part 4:Special Assistance International Operator Call Charges


Subpart 1:International Operator Call Charges

This Section contains charges for calls through the 198 Special Assistance International Operator Service to overseas countries, Inmarsat services, Global Mobile Satellite Systems and Marine Satellite systems. It does not include calls from Northern Ireland to the Republic of Ireland, which are listed in Section 39

Customers (e.g Disabled Customer who cannot dial or have difficulty dialling their own calls and need assistance) may use the BT Special Assistance Operator to connect calls to many destinations. Operator Controlled call charges for such customers are different from those calls made via the 155 Operator Service.

There is no charge for making a call to the 198 Operator. Charges only apply when the services described in this Section are requested.

Customers who connect to International Directory Enquiries (DQ) via the 198 Special Assistance Operator will be charged as though they had made the call direct to DQ.

Charges for calls made through the Special Assistance Operator service are shown in this Part.

Eligibility

The 198 Special Assistance Operator is for Disabled Customers who cannot dial or have difficulty dialling their own calls.

The charges below apply to calls from BT lines.

Pricing Information

Calls From Ordinary Residential and Business Lines

Non-Payphone call charges are for each minute or part of a minute with the exception of calls to the Iridium and Thuraya services where the minimum fee is £1.50 (exc. VAT).

Payphone Charges for Calls to the Republic of Ireland (Except From Northern Ireland)

Payphone call charges are for each 3 minute period or part of 3 minutes. The minimum charge is for 3 minutes.

Payphone Charges for International Destinations (Except Republic of Ireland)

Payphone calls charges are for each 1 minute or part of 1 minute.

For an explanation of which countries are covered by each Charge Band, see Section 2 Part 8 of the BT Price List.

International Calls From Ordinary Residential and Business Lines





Charge Bands

Price in pence per minute or part thereof

daytime Mon-Fri 7am-7pm

evenings & night-time Mon-Fri before 7am and after 7pm

weekend All day Sat and Sun

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

pence

pence

pence

pence

pence

pence

IR

19.32

22.701

16.80

19.740

15.12

17.766

1

30.000

35.250

25.000

29.375

22.000

25.850

1a

24.000

28.200

23.000

27.025

19.740

23.195

2

33.000

38.775

29.000

34.075

28.000

32.900

3

57.000

66.975

49.000

57.575

46.000

54.050

4

20.000

23.500

19.000

22.325

18.000

21.150

5

66.000

77.550

56.000

65.800

53.000

62.275

6

42.000

49.350

36.000

42.300

33.180

38.987

7

50.000

58.750

47.000

55.225

45.000

52.875

8

87.000

102.225

69.000

81.075

64.000

75.200

8a

68.000

79.900

62.000

72.850

57.000

66.975

9

108.000

126.900

92.000

108.100

84.000

98.700

10

112.000

131.600

94.000

110.450

84.000

98.700

11

66.000

77.550

62.000

72.850

59.000

69.325

12

113.000

132.775

108.000

126.900

84.000

98.700

13

115.000

135.125

110.000

129.250

102.000

119.850

14

92.000

108.100

87.000

102.225

82.000

96.350

15

89.000

104.575

84.000

98.700

76.000

89.300

16

102.000

119.850

97.000

113.975

84.000

98.700

17

170.000

199.750

166.000

195.050

162.000

190.350

18

149.00

175.075

145.00

170.375

140.00

164.500

International Call Charges to Mobile Telephones and other Special and Higher Rate Services

International calls to some mobile telephones and other special and higher rate services will be charged at 21.27p (ex VAT)/ 24.99p(inc VAT) per minute more than the equivalent International call to fixed telephones. Full details of the destinations and number ranges to which this applies are shown at Section 2 Part 17

Calls to Inmarsat Services From Ordinary Residential and Business Lines





TYPE OF CALL

Price in pence per minute

At all times

Exc VAT

Inc VAT

p

p

B-Sat (incl. BGAN)

323.000

380.000

M-Sat

336.000

395.000

Mobiq (Mini-M) / M4 Voice

220.000

259.000

Skyphone

485.000

570.000

Navitas Telecom Marine Satellite System



TYPE OF CALL

Charges per minute

At all times

ExcVAT

IncVAT

£

£

Navitas Telecom Marine Satellite System

76.595

90.00

European Mobile Satellite System





TYPE OF CALL

Charges in pence per minute

At all times

Exc VAT

Inc VAT

p

p

Emsat

185.220

218.001

Iridium Mobile Satellite System





TYPE OF CALL

Charges in pence per minute

At all times

Exc VAT

Inc VAT

p

p

Iridium

300.000

352.500

Thuraya Mobile Satellite System





TYPE OF CALL

Charges in pence per minute

At all times

Exc VAT

Inc VAT

p

p

Thuraya

300.000

352.500

Vision NG UPT International Universal Personal Telephony



TYPE OF CALL

daytime Mon-Fri 7am-7pm

evenings & night-time Mon-Fri before 7am & after 7pm

weekend All Day Sat & Sun

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

p

p

p

p

p

p

Vision (code 87810)

50.00

58.75

50.00

58.75

50.00

58.75

Voxbone iNum International Universal Personal Numbering



TYPE OF CALL

daytime Mon-Fri 7am-7pm

evenings & night-time Mon-Fri before 7am & after 7pm

weekend All Day Sat & Sun

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

p

p

p

p

p

p

Voxbone (code 883 5100)

50.00

58.75

50.00

58.75

50.00

58.75

Republic of Ireland (Except Calls From Northern Ireland) From Payphones

The amount inclusive of VAT is the amount of money that will be inserted at a BT Public Payphone. VAT exclusive prices will be used to calculate the charges for calls made via the operator from rented payphone lines.





TYPE OF CALL

Charge in pence for each 3 minutes or part

daytime Mon-Fri 7am-7pm

evenings & night-time Mon-Fri before 7am & after 7pm

weekend All Day Sat & Sun

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

IR-Calls to Republic of Ireland from UK (except Northern Ireland)

195.745

230

144.681

170

144.681

170

International Calls From Payphones

The amount inclusive of VAT is the amount of money that will be inserted at a BT Public Payphone. VAT exclusive prices will be used to calculate the charges for calls made via the operator from rented payphone lines.





Charge Bands

Charge per 1 minute or part

daytime Mon-Fri 7am-7pm

evenings & night-time Mon-Fri before 7am & after 7pm

weekend All Day Sat & Sun

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

p

p

p

p

p

p

1

68.085

80

59.574

70

59.574

70

1a

59.574

70

59.574

70

59.574

70

2

68.085

80

68.085

80

68.085

80

3

85.106

100

85.106

100

85.106

100

4

68.085

80

68.085

80

68.085

80

5

136.170

160

119.149

140

119.149

140

6

93.617

110

93.617

110

93.617

110

7

93.617

110

93.617

110

93.617

110

8

187.234

220

153.191

180

153.191

180

8a

238.298

280

204.255

240

204.255

240

9

238.298

280

204.255

240

204.255

240

10

238.298

280

204.255

240

204.255

240

11

127.660

150

127.660

150

127.660

150

12

246.809

290

246.809

290

246.809

290

13

246.809

290

246.809

290

246.809

290

14

246.809

290

246.809

290

246.809

290

15

238.298

280

204.255

240

204.255

240

16

246.809

290

246.809

290

246.809

290

17

246.809

290

246.809

290

246.809

290

18

246.809

290

246.809

290

246.809

290

Conditions

BT's Terms & Conditions for Business Service or BT's terms and conditions for residential service as appropriate apply.

Additional Information

The call charge is rounded up to a whole penny. The timed duration of a call includes the time element for setting up and disconnecting the call on the BT network.