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Section 40:International Operator Calls


Part 1:Operator Call Charges

Subpart 1:International Operator Call Charges

This Section contains charges for calls through the 155 International Operator Service to overseas countries, Inmarsat services and Global Mobile Satellite systems. It does include calls to the Republic of Ireland from the UK, (except Northern Ireland). It does not include calls from Northern Ireland to the Republic of Ireland, which are listed in Section 39

There is no charge for making a call to the 100 or 155 operator. Charges only apply when the services described in this Section are requested.

Customers who connect to Directory Enquiries (DQ) via the 155 International Operator will be charged as though they had made the call direct to DQ.

Operator-connected calls generally have two parts: an Operator Service Charge, which is a fixed amount for each call, and a Call Charge based on the type of call, when it is made and how long it lasts.

This part describes the Call Charges. The Operator Service Charges are covered in the other parts of this Section.

Eligibility

The charges below apply to calls from BT lines.

Pricing Information

Calls From Ordinary Residential and Business Lines

Charges are for each minute or part thereof. The minimum call charge is for 5 minutes.

Calls From Payphone Lines (Except Calls to the Republic of Ireland)

Payphone calls charges are for each 1 minute or part of 1 minute.

Calls From Payphone Lines to the Republic of Ireland (Except Northern Ireland)

Payphone calls charges are for each 3 minute period or part of 3 minutes. The minimum charge is for 3 minutes.

For an explanation of which countries are covered by each Charge Band, see later in this Part for calls from ordinary lines. For calls from Payphones see Section 2 Part 8 of the BT Price List.

International Calls From Ordinary Residential and Business Lines





Charge Bands

Price in pence per minute or part thereof . Minimum Charge 5 minutes.

At all times

Exc VAT

Inc VAT

pence

pence

IR

99.569

116.99

A

99.569

116.99

B

138.297

162.49

C

188.093

221.01

D

370.647

435.51

E

170.212

200.000

International Call Charges to Mobile Telephones and other Special and Higher Rate Services

International calls to some mobile telephones and other special and higher rate services will be charged at 21.27p (ex VAT)/ 24.99p(inc VAT) per minute (minimum call charge of 5 minutes) more than the equivalent International call to fixed telephones. Full details of the destinations and number ranges to which this applies are shown at Section 2 Part 17

Calls to Inmarsat Services From Ordinary Residential and Business Lines





TYPE OF CALL

Price in pence per minute. Minimum Charge 5 minutes.

At all times

Exc VAT

Inc VAT

p

p

B-Sat (incl. BGAN)

995.743

1170.00

M-Sat

995.743

1170.00

Mobiq (Mini-M) / M4 Voice

995.743

1170.00

Skyphone

995.743

1170.00

Navitas Telecom Marine Satellite System





TYPE OF CALL

Price in pence per minute. Minimum Charge 5 minutes.

At all times

Exc VAT

Inc VAT

p

p

Navitas Telecom Marine Satellite System

188.093

221.01

European Mobile Satellite System





TYPE OF CALL

Charges in pence per minute. Minimum Charge 5 minutes.

At all times

Exc VAT

Inc VAT

p

p

Emsat

995.743

1170.00

Iridium Mobile Satellite System





TYPE OF CALL

Charges in pence per minute. Minimum Charge 5 minutes.

At all times

Exc VAT

Inc VAT

p

p

Iridium

995.743

1170.00

Thuraya Mobile Satellite System





TYPE OF CALL

Charges in pence per minute. Minimum Charge 5 minutes.

At all times

Exc VAT

Inc VAT

p

p

Thuraya

995.743

1170.00

Vision NG UPT International Universal Personal Telephony



TYPE OF CALL

Charges in pence per minute.

Minimum Charge 5 minutes.

At all times

Exc VAT

Inc VAT

p

p

Vision (code 87810)

188.093

221.01

Voxbone iNum International Universal Personal Numbering



TYPE OF CALL

Charges in pence per minute.

Minimum Charge 5 minutes.

At all times

Exc VAT

Inc VAT

p

p

Voxbone (code 883 5100)

188.093

221.01

Republic of Ireland Calls (Except Calls From Northern Ireland) From Payphones

The amount inclusive of VAT is the amount of money that will be inserted at a BT Public Payphone. VAT exclusive prices will be used to calculate the charges for calls made via the operator from rented payphone lines.





TYPE OF CALL

Charge in pence for each 3 minutes or part

daytime Mon-Fri 7am-7pm

evenings & night-time Mon-Fri before 7am & after 7pm

weekend All Day Sat & Sun

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

IR-Calls to Republic of Ireland from UK (except Northern Ireland)

195.745

230

144.681

170

144.681

170

International Calls From Payphones

The amount inclusive of VAT is the amount of money that will be inserted at a BT Public Payphone. VAT exclusive prices will be used to calculate the charges for calls made via the operator from rented payphone lines.





Charge Bands

Charge per 1 minute or part

daytime Mon-Fri 7am-7pm

evenings & night-time Mon-Fri before 7am & after 7pm

weekend All Day Sat & Sun

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

p

p

p

p

p

p

1

68.085

80

59.574

70

59.574

70

1a

59.574

70

59.574

70

59.574

70

2

68.085

80

68.085

80

68.085

80

3

85.106

100

85.106

100

85.106

100

4

68.085

80

68.085

80

68.085

80

5

136.170

160

119.149

140

119.149

140

6

93.617

110

93.617

110

93.617

110

7

93.617

110

93.617

110

93.617

110

8

187.234

220

153.191

180

153.191

180

8a

238.298

280

204.255

240

204.255

240

9

238.298

280

204.255

240

204.255

240

10

238.298

280

204.255

240

204.255

240

11

127.660

150

127.660

150

127.660

150

12

246.809

290

246.809

290

246.809

290

13

246.809

290

246.809

290

246.809

290

14

246.809

290

246.809

290

246.809

290

15

238.298

280

204.255

240

204.255

240

16

246.809

290

246.809

290

246.809

290

17

246.809

290

246.809

290

246.809

290

18

246.809

290

246.809

290

246.809

290

Subpart 2:International Charge Band Allocated to Each Country for Operator Connected Calls From Ordinary Lines

For Operator Connected Calls from Payphones see Section 2 Part 8.



Country

Charge Band

Afghanistan

D

Albania

A

Algeria

D

Andorra

A

Angola

D

Anguilla

C

Antarctica Australian Territory

D

Antigua & Barbuda

C

Antilles (Netherlands)

D

Argentina

D

Armenia

C

Aruba

C

Ascension Island

D

Australia

C

Austria

A

Azerbaijani Republic

C

Azores

A

Bahamas

C

Bahrain

D

Bangladesh

D

Barbados

C

Belarus

C

Belgium

A

Belize

D

Benin

D

Bermuda

C

Bhutan

D

Bolivia

D

Bosnia-Hercegovenia

A

Botswana

D

Brazil

D

Brunei Darussalam

D

Bulgaria

A

Burkina Faso

D

Burundi

D

Cambodia (Kingdom of)

D

Cameroon

D

Canada

B

Canary Islands

A

Cape Verde

D

Cayman Islands

C

Central African Republic

D

Chad

D

Chatham Islands

C

Chile

D

China

D

Christmas Island

C

Cocos Islands

C

Colombia

D

Comoros

D

Congo

D

Cook Islands

D

Costa Rica

D

Cote d'Ivoire

D

Croatia

A

Cuba

D

Cyprus

A

Czech Republic

A

Democratic Republic of the Congo (formerly Zaire)

D

Denmark

A

Diego Garcia

D

Djibouti

D

Dominica

C

Dominican Republic

C

East Timor

D

Ecuador

D

Egypt

D

El Salvador

D

Equatorial Guinea

D

Eritrea

D

Estonia

C

Ethiopia (Federal Democratic Republic of)

D

Falkland Islands

D

Faroe Islands

A

Fiji

D

Finland

A

France

A

French Guiana

D

French Polynesia

D

Gabon

D

Gambia

D

Georgia

C

Germany

A

Ghana

D

Gibraltar

A

Greece

A

Greenland

D

Grenada (inc Carriacou)

C

Guadeloupe

C

Guam

D

Guatemala

D

Guinea

D

Guinea Bissau

D

Guyana

D

Haiti

D

Honduras

D

Hong Kong

C

Hungary

A

Iceland

A

India

D

Indonesia

D

Iran

D

Iraq

D

Ireland (Republic of)

IR

(See Pricing Information notes)

Israel

D

Italy (inc. Vatican City)

A

Jamaica

C

Japan

C

Jordan

D

Kazakhstan

C

Kenya

D

Kiribati

D

Korea PDR (North)

D

Korea Republic (South)

D

Kuwait

D

Kyrgyz Republic

C

Laos

D

Latvia

C

Lebanon

D

Lesotho

D

Liberia

D

Libya

D

Liechtenstein

A

Lithuania

C

Luxembourg

A

Macao

D

Macedonia

A

Madagascar

D

Madeira

A

Malawi (The Republic of)

D

Malaysia

D

Maldives

D

Mali

D

Malta

A

Marshall Island

D

Martinique

C

Mauritania

D

Mauritius

D

Mayotte

D

Mexico

C

Micronesia

D

Midway Island

E

(See Pricing Information notes)

Moldova

D

Monaco

A

Mongolia

D

Montenegro

A

Montserrat

C

Morocco

D

Mozambique

D

Myanmar (formerly Burma)

D

Namibia

D

Nauru

D

Nepal

D

Netherlands

A

New Caledonia

D

New Zealand

C

Nicaragua

D

Niger

D

Nigeria

D

Niue

D

Norfolk Island

D

Northern Marianas

D

Norway

A

Oman

D

Pakistan

D

Palau (The Republic of)

D

Palestinian National Authority

D

Panama

D

Papua New Guinea

D

Paraguay

D

Peru

D

Philippines

D

Pitcairn Islands

See Pricing Information notes

Poland

A

Portugal

A

Puerto Rico

C

Qatar

D

Reunion

D

Rodriguez Islands

D

Romania

A

Ross Island

D

Russia

C

Rwandese Republic

D

St Helena

D

St Kitts & Nevis (formerly St Christopher)

C

St Lucia

C

St Pierre & Miquelon

C

St Vincent & the Grenadines

C

Samoa (US)

D

Samoa (Western)

D

San Marino

A

Sao Tome & Principe

D

Saudi Arabia

D

Senegal

D

Serbia

A

Seychelles

D

Sierra Leone

D

Singapore

C

Slovak Republic

A

Slovenia

A

Solomon Islands

D

Somalia

D

South Africa

D

Spain (inc the Balearic Islands)

A

Sri Lanka

D

Sudan

D

Suriname

D

Swaziland

D

Sweden

A

Switzerland

A

Syria

D

Taiwan

D

Tajikstan

D

Tanzania

D

Thailand

D

Togolese Republic (The)

D

Tokelau

D

Tonga

D

Trinidad & Tobago

C

Tristan Da Cunha

D

Tunisia

D

Turkey

A

Turks & Caicos Is

C

Turkmenistan

D

Tuvalu

D

Uganda

D

Ukraine

C

United Arab Emirates

D

Uruguay

D

USA

B

Uzbekistan

C

Vanuatu

D

Vatican City (Italy)

A

Venezuela

D

Vietnam

D

Virgin Islands (UK)

C

Virgin Islands (US)

C

Wake Island

E

(See Pricing Information notes)

Wallis & Futuna

D

Yemen (formerly Yemen AR

and Yemen PDR)

D

Zambia

D

Zimbabwe

D

Pricing Information

Northern Ireland - Calls from Northern Ireland to fixed telephones in the Republic of Ireland will be charged at the appropriate Inland rate. Calls from Northern Ireland to mobile telephones registered in the Republic of Ireland will be charged at the same rate as calls from the rest of the United Kingdom to mobile telephones registered in the Republic of Ireland.

International Operator - Calls to Midway Is and Wake Is are only available via the international operator (dial 155).

Pitcairn Islands - Calls to the Pitcairn Islands are via the INMARSAT `Mini-M' service. INMARSAT `Mini-M' call charges apply.

Conditions

BT's Terms & Conditions for Business Service or BT's terms and conditions for residential service as appropriate apply.

Additional Information

The call charge is rounded up to a whole penny. The timed duration of a call includes the time element for setting up and disconnecting the call on the BT network.