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Section 40:International Operator Calls

Part 4:Special Assistance International Operator Call Charges

Subpart 1:International Operator Call Charges - BT Basic and non-Consumer Customers

This Section contains charges for calls through the 198 Special Assistance International Operator Service to overseas countries, Inmarsat services, Global Mobile Satellite Systems and Marine Satellite systems. It does not include calls from Northern Ireland to the Republic of Ireland, which are listed in Section 39 or for calls made by BT Calling Plan Consumer Customers which will be at the appropriate direct dial rate listed in Section 55.

Customers (e.g. Disabled CustomersCustomer who cannot dial or have difficulty dialling their own calls and need assistance) may use the BT Special Assistance Operator to connect calls to many destinations. Operator Controlled call charges for such customers are different from those calls made via the 155 Operator Service.

There is no charge for making a call to the 198 Operator. Charges only apply when the services described in this Section are requested.

Customers who connect to International Directory Enquiries (DQ) via the 198 Special Assistance Operator will be charged as though they had made the call direct to DQ.

Charges for calls made through the Special Assistance Operator service are shown in this Part.

Eligibility

The 198 Special Assistance Operator is for Disabled Customers who cannot dial or have difficulty dialling their own calls.

The charges below apply to calls from BT lines.

Pricing Information

Calls From Ordinary Residential and Business Lines

Non-Payphone call charges are for each minute or part of a minute with the exception of calls to the Iridium and Thuraya services where the minimum fee is £1.50 (exc. VAT).

Calls From Payphone Lines to the Republic of Ireland (Except Northern Ireland)

Payphone calls charges are for each 176.25 seconds period or part of 176.25 seconds. The minimum charge is for 176.25 seconds.

Calls From Payphone Lines in Northern Ireland to Mobile Telephones registered in the Republic of Ireland

Payphone calls charges are for each 176.25 seconds period or part of 176.25 seconds. The minimum charge is for 176.25 seconds.

Payphone Charges for International Destinations (Except Republic of Ireland)

Payphone calls charges are for each 58.75 seconds or part of 58.75 seconds.

For an explanation of which countries are covered by each Charge Band, see Section 2 Part 8 of the BT Price List.

International Calls From Ordinary Residential and Business Lines





Charge Bands

Price in pence per minute or part thereof

daytime Mon-Fri 7am-7pm

evenings & night-time Mon-Fri before 7am and after 7pm

weekend All day Sat and Sun

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

pence

pence

pence

pence

pence

pence

IR

19.32

23.185

16.80

20.161

15.12

18.145

1

30.000

36.000

25.000

30.000

22.000

26.401

1a

24.000

28.800

23.000

27.601

19.740

23.688

2

33.000

39.601

29.000

34.800

28.000

33.601

3

57.000

68.400

49.000

58.800

46.000

55.201

4

20.000

24.001

19.000

22.801

18.000

21.600

5

66.000

79.201

56.000

67.201

53.000

63.601

6

42.000

50.400

36.000

43.200

33.180

39.816

7

50.000

60.000

47.000

56.400

45.000

54.001

8

87.000

104.400

69.000

82.800

64.000

76.801

8a

68.000

81.601

62.000

74.400

57.000

68.400

9

108.000

129.601

92.000

110.401

84.000

100.800

10

112.000

134.401

94.000

112.800

84.000

100.800

11

66.000

79.201

62.000

74.400

59.000

70.800

12

113.000

135.600

108.000

129.601

84.000

100.800

13

115.000

138.000

110.000

132.001

102.000

122.401

14

92.000

110.401

87.000

104.400

82.000

98.400

15

89.000

106.801

84.000

100.800

76.000

91.201

16

102.000

122.401

97.000

116.400

84.000

100.800

17

170.000

204.000

166.000

199.200

162.000

194.401

18

149.00

178.800

145.00

174.000

140.00

168.000

International Call Charges to Mobile Telephones and other Special and Higher Rate Services

International calls to some mobile telephones and other special and higher rate services will be charged at 21.27p (ex VAT)/ 25.52p(inc VAT) per minute more than the equivalent International call to fixed telephones. Full details of the destinations and number ranges to which this applies are shown at Section 2 Part 17

Calls to Inmarsat Services From Ordinary Residential and Business Lines





TYPE OF CALL

Price in pence per minute

At all times

Exc VAT

Inc VAT

p

p

B-Sat (incl. BGAN)

323.000

388.075

M-Sat

336.000

403.400

Mobiq (Mini-M) / M4 Voice

220.000

264.501

Skyphone

485.000

582.125

European Mobile Satellite System





TYPE OF CALL

Charges in pence per minute

At all times

Exc VAT

Inc VAT

p

p

Emsat

185.220

222.632

Iridium Mobile Satellite System





TYPE OF CALL

Charges in pence per minute

At all times

Exc VAT

Inc VAT

p

p

Iridium

300.000

360.000

Thuraya Mobile Satellite System





TYPE OF CALL

Charges in pence per minute

At all times

Exc VAT

Inc VAT

p

p

Thuraya

300.000

360.000

Voxbone iNum International Universal Personal Numbering



TYPE OF CALL

Charges in pence per minute.

Minimum Charge 1 minute.

At all times

Exc VAT

Inc VAT

p

p

Voxbone (code 00 883 5100)

50.00

60.00

00 882 39 Vodafone M2M



TYPE OF CALL

Charges in pence per minute.

Minimum Charge 1 minute.

At all times

Exc VAT

Inc VAT

p

p

Vodafone M2M (00 882 39)

98.00

117.60

Republic of Ireland (Except Calls From Northern Ireland) From Payphones

The amount inclusive of VAT is the amount of money that will be inserted at a BT Public Payphone. VAT exclusive prices will be used to calculate the charges for calls made via the operator from rented payphone lines.





TYPE OF CALL

Charge in pence for each 176.25 seconds or part

daytime Mon-Fri 7am-7pm

evenings & night-time Mon-Fri before 7am & after 7pm

weekend All Day Sat & Sun

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

IR-Calls to Republic of Ireland from UK (except Northern Ireland)

191.667

230

141.667

170

141.667

170

Northern Ireland Calls to Mobile Telephones registered in the Republic of Ireland From Payphones

The amount inclusive of VAT is the amount of money that will be inserted at a BT Public Payphone. VAT exclusive prices will be used to calculate the charges for calls made via the operator from rented payphone lines.



TYPE OF CALL

Charge in pence for each 176.25 seconds or part

daytime Mon-Fri 7am-7pm

evenings & night-time Mon-Fri before 7am & after 7pm

weekend All Day Sat & Sun

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

IR Calls to Republic of Ireland Mobiles from NI

191.667

230

141.667

170

141.667

170

International Calls From Payphones

The amount inclusive of VAT is the amount of money that will be inserted at a BT Public Payphone. VAT exclusive prices will be used to calculate the charges for calls made via the operator from rented payphone lines.





Charge Bands

Charge per 58.75 seconds or part

daytime Mon-Fri 7am-7pm

evenings & night-time Mon-Fri before 7am & after 7pm

weekend All Day Sat & Sun

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

p

p

p

p

p

p

1

66.667

80

58.333

70

58.333

70

1a

58.333

70

58.333

70

58.333

70

2

66.667

80

66.667

80

66.667

80

3

83.333

100

83.333

100

83.333

100

4

66.667

80

66.667

80

66.667

80

5

133.333

160

116.667

140

116.667

140

6

91.667

110

91.667

110

91.667

110

7

91.667

110

91.667

110

91.667

110

8

183.333

220

150.000

180

150.000

180

8a

233.333

280

200.000

240

200.000

240

9

233.333

280

200.000

240

200.000

240

10

233.333

280

200.000

240

200.000

240

11

125.000

150

125.000

150

125.000

150

12

241.667

290

241.667

290

241.667

290

13

241.667

290

241.667

290

241.667

290

14

241.667

290

241.667

290

241.667

290

15

233.333

280

200.000

240

200.000

240

16

241.667

290

241.667

290

241.667

290

17

241.667

290

241.667

290

241.667

290

18

241.667

290

241.667

290

241.667

290

Conditions

BT's Terms & Conditions for Business Service or BT's terms and conditions for residential service as appropriate apply.

Additional Information

The call charge is rounded up to a whole penny. The timed duration of a call includes the time element for setting up and disconnecting the call on the BT network.

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