Definitions are detailed in the terms and conditions for BT Business Complete which can be found at: http://www.bt.com/terms(or any other url that BT advises to you). The following additional definitions apply:

Additional Monthly Subscription Charge means the additional monthly charge applicable to the Unlimited Calls Package as detailed below.

BT Mobile Device means a mobile device provided by BT under a Standard Contract included in the Inventory from the 19th September 2011, within which a BT SIM Card is used.

Call Option means either Capped Calls or Uncapped Calls.

Calls means calls initiated on Lines in the Inventory.

Compatible Broadband Services means the BT Broadband services listed below, which are included in the Inventory.

Compatible Mobile Services means those BT Mobile services listed below which are included in the Inventory from the 19th September 2011.

Contributory Spend means the spend (excluding VAT) and net of any discount applied under BT Business Complete, that contributes to achieving the Committed Spend during the Minimum Period.

CUG means the closed user group applicable to the Intra Business Calls details of which are set out below.

Enhanced Service means the requirement to pay by direct debit and to utilise eBilling and eService under the BT Business Total Broadband Office Standard Contract and the BT Business Total Broadband Office Unlimited Standard Contract, is suspended duringprovided that the Minimum Period of BT Business Complete contract has not been terminated.

Inclusive Minutes means the inclusive minutes that will apply per line per calendar month as set out below.

Installation means Lines or channels within the same telephone number and which typically terminate on the same piece of equipment/CPE.

Line means the types of access line or channel listed below which can be included in the Inventory, the benefits and options applicable to Lines as set out in this Price List will only apply to Lines where they are included in the Inventory.

Service Care Level means the repair option chosen by the Customer details of which are set out in the BT Price List.