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Section 21:Hosted Voice

Part 1:Featurenet - 1000 & 5000


Subpart 3:Featurenet Networking and Call Charges

Pricing Information

Prevailing Prices - Epsilon / 21e

Rental Based (NNC/Non-UBC) Networks

Rental Based (NNC / Non-UBC) Charging Options and Usage Based (UBC) Charging Options cannot be mixed on the same customer network.

Local Networking

Where there is more than one FN1000 / FN5000 site within the same charge group Local Networking allows calls between such sites in the same charge group on the standard FN5000 access tariff or FN1000 access tariff to be uncharged. Charges for this feature are included in Access charges outlined in this Part.

National Networking

National Networking Channels (NNCs) are required in order for OnNet calls between sites in different charge groups on the standard FN5000 access or FN1000 access tariffs to be uncharged.

National Networking Channels between two Charge Groups are not available unless each Charge Group has at least one customer FN5000/FN1000 site (excluding Remote Break-In and Remote Break-Out). All Featurenet Sites in a Charge Group can share standard application NNCs for OnNet calls and Remote Break-out calls.

National Networking between two Charge Groups can be extended to another by ordering National Networking Channels from only one of the first two Charge Groups to the third Charge Group (i.e. it is not necessary to fully interconnect all three Charge Groups). Such extended networking can be used to connect up to four different Charge Groups by serial linking of three sets of National Networking Channels.

For explanation of Charge Group structures, see Section 2, Section Endnote

Overflow calls are calls which become OffNet because insufficient National Networking Channels or Featurenet 1000 Access Lines have been chosen to carry them OnNet. When a route of National Networking Channels is first set-up, the customer can opt for overflow or no overflow from that route (default is overflow).



Set-up Fee per channel

Quarterly Rental per channel per 50 km or part thereof

Exc VAT

Inc VAT

Exc VAT

Inc VAT

£

£

£(pq)

£(pq)

Dedicated applications (eg Remote Break-out, Remote Break-in etc)

60.00

70.50

135.32

159.00

Other applications (eg Standard NNCs)

30.00

35.25

135.32

159.00

Subsequent provision of Overflow (l):

- Per route

30.00

35.25

N/A

N/A

Remote Break Out

Remote Break-Out is provided for calls to break-out onto the PSTN in the Charge Group in which break-out is required and to adjacent Charge Groups to the Break-Out Charge Group.

On rental based networks a remote break out call will use existing NNC capacity from originating to destination charge group, and will then be charged as a local Off-Net call. The appropriate Off-Net call discounts will apply as outlined below in Off-Net Call Charges.



Quarterly Rental

Exc VAT

Inc VAT

£ (pq)

£ (pq)

Each Charge Group from which Remote Break-Out is available

1144.50

1344.78



Set-up Fee *

Exc VAT

Inc VAT

£

£

A National Networking Channel or a co-routed group of such channels forming a route, terminating in the Remote Break-Out Charge Group & requiring Break-Out

100.00

117.50

* Subsequent additions of National Networking Channels to existing routes will not incur additional Remote Break-out set-up fees. Where Remote Break-Out is required from an NNG to a different NNG in the same Charge Group, no National Network Channels are required.

Usage Based (UBC) Networks

Rental Based (NNC) Charging Options and Usage Based (UBC) Charging Options cannot be mixed on the same customer network.

Customers who migrate from Usage Based Charging to National Networking charging will pay the appropriate National Networking channels set-up fee.

Local/National Networking

Not available with Rental Based Charging Options for networking.

On-Net calls made solely within a site are non-chargeable. On-Net calls made between sites (including small sites) are charged as follows:-







Destination Site

Call charges per minute or part

Originating Site FN1000 / FN5000 / Hosted Voice Connect

Weekend

Evening & Night-time

Daytime

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

p

p

p

p

p

p

FN1000 / FN5000 / FN5000i / Hosted Voice Connect/ Hosted IPT - Nortel* (m)

- National

1.2

1.410

1.56

1.833

2.95

3.467

- Local

1.08

1.269

1.08

1.269

1.56

1.833

Registered Site Access: (m)

- National

2.16

2.538

2.88

3.384

4.62

5.429

- Local

1.56

1.833

1.56

1.833

3.18

3.737

Featurenet Call-In Number (r)

- National

1.74

2.045

2.37

2.785

3.27

3.843

- Local

0.73

0.858

1.04

1.222

2.52

2.961

* For Minimum Periods of one, three or five years and all Minimum Period Renewals see the applicable discounts stated in the Featurenet Contractual Information Part.

Remote Break Out

Usage Based Charging (UBC) Remote Break Out calls will be charged as standard OffNet calls (Excludes RBO calls from RSA sites).

Registered Site Access Call Charges

RSA is only available on UBC based networks.

OnNet calls from RSA sites are charged as follows. Minimum Period discounts do not apply to calls originating from a Registered Site Access site.







Destination Site

Call charges per minute or part (m)

Originating Exchange Line with Registered Site Access

Weekend

Evenings & Night-time

Daytime

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

p

p

p

p

p

p

FN1000 / FN5000 / FN5000i:

- National

2.16

2.538

2.88

3.384

4.62

5.429

- Local

1.56

1.833

1.56

1.833

3.18

3.737

Remote Break Out:

- See note (n)

3.18

3.737

4.50

5.288

7.08

8.319

Registered Site Access:

- National

2.82

3.314

3.78

4.442

6.48

7.614

- Local

1.62

1.904

1.62

1.904

3.54

4.160

Featurenet Call-in Call Charges

Featurenet Call-in is available on both UBC and Rental Based Networks.

On-net calls from Featurenet Call-In numbers are charged as follows. Minimum Period discounts do not apply to calls originating from Featurenet Call-In numbers.







Destination Site

Call charges per minute or part (r)

Originating Exchange Line with Featurenet Call-In

Weekend

Evenings & Night-time

Daytime

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

p

p

p

p

p

p

FN1000 / FN5000 / FN5000i / Featurenet Call-In Number:

- National

1.74

2.045

2.37

2.785

3.27

3.843

- Local

0.73

0.858

1.04

1.222

2.52

2.961

Featurenet Offnet Calls

OffNet calls are those public network calls made from FN5000 lines, FN1000 trunks, Hosted Voice Connect and Featurenet Call-In numbers. In rental based networks, calls made from FN5000 lines and FN1000 trunks to Featurenet Call-In numbers are also OffNet calls.

Offnet Call Charges

Local and National rate OffNet calls, and calls charged at g21 rates, are charged at the following pence per minute rate. The rates below apply only to local and national rate calls as defined in Section 2 Part 1.

Call durations are rounded up to the next whole second and are subject to a minimum call charge of 5p. For billing purposes the call charge is rounded up to the next whole penny.



Call charges per minute

Weekend

Evenings & Night-time

Daytime

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

p

p

p

p

p

p

- Local

0.81

0.952

1.15

1.352

2.78

3.267

- National

1.92

2.256

2.61

3.067

3.60

4.230

Calls charged at g21 rates

1.31

1.540

1.90

2.233

3.16

3.713

Featurenet IDD Calls

For charge band structure see Section56 Part 7, Business Customer Options - BT Customer Commitment.

Pence per minute rates for calls to International charge bands, International mobiles and satellite services are those detailed in Section 56Part7 , Business Customer Options - BT Customer Commitment - Option 1.

Other Offnet Calls

Call durations are rounded up to the next whole second and are subject to a minimum call charge of 5p. For billing purposes the call charge is rounded up to the next whole penny.

Calls to Number Translation Services (NTS)

Calls to local Number Translation Service (NTS) numbers will be charged at the Local Daytime/Evening/Weekend rates shown below. Local NTS numbers are those shown in Section 2 Part 4 of the BT Price List with a Categorisation for customer Options of `3'.



Call charges per minute

Daytime

Evening

Weekend

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

p

p

p

p

p

p

- Local

2.86

3.361

1.16

1.363

0.83

0.976

Calls to Mobiles (from a fixed line)



Call charges per minute

Daytime

Evening

Weekend

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

p

p

p

p

p

p

fm1 - Calls to Mobile telephones (see Section 2 Part 12)

11.170

13.125

10.070

11.833

8.550

10.047

fm2 - Calls to Mobile telephones (see Section 2 Part 12)

23.580

27.707

17.040

20.022

8.260

9.706

fm3 - Calls to Mobile telephones (see Section 2 Part 12)

12.520

14.711

10.700

12.573

10.620

12.479

fm4 - Calls to Mobile telephones (see Section 2 Part 12)

12.080

14.194

10.270

12.068

9.530

11.198

fm5 - Calls to Mobile telephones (see Section 2 Part 12)

12.910

15.170

9.000

10.575

8.690

10.211

fm6 - Calls to Mobile telephones (see Section 2 Part 12)

20.780

24.417

16.190

19.024

17.760

20.868

fm7 - Calls to Mobile telephones (see Section 2 Part 12)

13.450

15.804

7.840

9.212

7.090

8.331

fm8 - Calls to Mobile telephones (see Section 2 Part 12)

12.790

15.029

10.690

12.561

6.390

7.509

fm9 - Calls to Mobile telephones (see Section 2 Part 12)

11.020

10.587

9.520

8.989

6.060

5.294

fm10 - Calls to Mobile telephones (See Section 2 Part 12)

17.820

20.939

14.170

16.650

6.640

7.802

fm11- Calls to Mobile telephones (See Section 2 Part 12)

15.730

18.483

15.730

18.483

15.730

18.483

fm12- Calls to Mobile telephones (See Section 2 Part 12)

12.840

15.087

12.840

15.087

12.840

15.087

fm13 - Calls to Mobile telephones (See Section 2 Part 12)

16.750

19.682

14.410

16.932

8.540

10.035

fm14 - Calls to Mobile telephones (See Section 2Part 12)

10.560

12.408

10.560

12.408

10.560

12.408

fm15 - Calls to Mobile telephones (See Section 2Part 12)

10.600

12.450

10.600

12.450

10.600

12.450

fm16 - Calls to Mobile telephones (See Section 2Part 12)

9.000

10.570

9.000

10.570

9.000

10.570

Calls to f rate



Call charges per minute

Daytime

Evening

Weekend

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

p

p

p

p

p

p

f rate

24.00

28.200

16.00

18.800

8.00

9.400

All other calls not specified will be charged at BT's standard published rates.

Optionally, customers may benefit from enhanced call discounts by selecting a Featurenet Minutes or Volume contract - See below for details.

Ring Back When Free (RBWF) (Off-Net)

This feature is only available on Off-Net Calls from a FN5000 site. The cost is per use. Customers pay a facility fee when they use the service. This charge is raised when the distinctive ringing occurs and the network is ready to set up the Ring Back call.

The feature can only be implemented or removed on a per customer basis, not a per line basis. Time Scale rates will apply to remove or add the feature.

There are a number of circumstances where ring back when free cannot be activated, e.g. access lines which are associated with MADN's, hunt groups, UCD groups, ACD groups, attendant consoles etc. Further information is available in the Featurenet Service Description.

The charge for the activation of RBWF will contribute to Call Commitment and will be included in the Volume Master call volume discount schemes. The charge is not subject to any other discounts.



Price per Use

Exc VAT

Inc VAT

£ (per use)

£ (per use)

Ring Back When Free (Off-Net)

0.127

0.15

Featurenet Minutes Contracts

Introduction

Customers may choose to benefit from increased OffNet and OnNet call discounts in exchange for electing to commit to specific minimum average call spend levels across their network. A range of Featurenet Minutes contracts are available providing varying levels of call discount against different levels of call spend commitment. Featurenet Minutes contracts are applied in the following way:

  • - Existing Access Line rentals are unchanged.
  • - All access lines on a customers network benefit from the following specified discount levels.
  • - All access lines on a customers network are subject to the per line commitment levels specified.
  • - Any new lines added to a customers network while the minutes contract option is in force will automatically benefit from the same terms.
  • - Minutes Contracts are subject to a 12 month Minimum Period. After this period customers may choose to revert to standard call commitment levels without reconcilliation charges. Customers who cease all of their Featurenet service before the minimum period has elapsed will be subject only to normal early termination charges (See Sub part titled pages 6 - 97 of this Part).
  • - Existing Featurenet customers must have a least 6 months to run of their current Minimum Period to be eligible for 'Featurenet Minutes Contracts' .
  • - The Minutes Contract commitment level per line replaces any existing call commitments or call credit pre-payments which may be in force for existing service.

Current minutes contracts available:

  • -Minute Master Advantage
  • -1000 Minute Master
  • -5000 Minute Master

Option Fees

There are no Option Fees required for Minute Master Contracts.

Discount Levels

Usage Based Charging (UBC) Remote Break Out calls will be charged as standard OffNet calls (Excludes RBO calls from RSA sites).

Local and National rate OffNet calls, and calls charged at g21 rates, are charged by applying the following pence per minute rates. The rates below apply only to local and national rate calls as defined in Section 2 Part 1.

Call durations are rounded up to the next whole second and are subject to a minimum call charge of 5p. For billing purposes the call charge is rounded up to the next whole penny.



Call charges per minute * & **

Weekend

Evenings & Night-time

Daytime

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

p

p

p

p

p

p

Minute Master Advantage:

- Local

0.76

0.893

1.13

1.328

2.60

3.055

- National

1.68

1.974

2.24

2.632

3.35

3.937

Calls charged at g21 rates

1.18

1.387

1.69

1.986

2.95

3.467

1000 / 5000 Minute Master:

- Local

0.72

0.846

1.05

1.234

2.46

2.891

- National

1.54

1.810

2.07

2.433

3.12

3.666

Calls charged at g21 rates

1.09

1.281

1.57

1.845

2.77

3.255

* These Discounted rates are applied instead of the OffNet call discounts described in this Part.

** These discounted rates are applied instead of any Remote Break-Out call discounts (if applicable) described in this Part.

Featurenet IDD Calls (Minute Master Contracts)

For charge band structure see Section56 Part 7, Business Customer Options - BT Customer Commitment.

Pence per minute rates for calls to International charge bands, International mobiles and satellite services are those detailed in Section 56Part7 , Business Customer Options - BT Customer Commitment - Option 1.

Other Offnet Calls

Call durations are rounded up to the next whole second and are subject to a minimum call charge of 5p. For billing purposes the call charge is rounded up to the next whole penny.

Calls to Number Translation Services (NTS)

Calls to local Number Translation Service (NTS) numbers will be charged at the Local Daytime/Evening/Weekend rates shown below. Local NTS numbers are those shown in Section 2 Part 13 of the BT Price List with a Categorisation for customer Options of `3'.



Call charges per minute

Daytime

Evening

Weekend

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

p

p

p

p

p

p

- Local

2.86

3.361

1.16

1.363

0.83

0.976

Calls to Mobiles (from a fixed line)



Call charges per minute

Daytime

Evening

Weekend

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

p

p

p

p

p

p

fm1 - Calls to Mobile telephones (see Section 2 Part 12)

11.170

13.125

10.070

11.833

8.550

10.047

fm2 - Calls to Mobile telephones (see Section 2 Part 12)

23.580

27.707

17.040

20.022

8.260

9.706

fm3 - Calls to Mobile telephones (see Section 2 Part 12)

12.520

14.711

10.700

12.573

10.620

12.479

fm4 - Calls to Mobile telephones (see Section 2 Part 12)

12.080

14.194

10.270

12.068

9.530

11.198

fm5 - Calls to Mobile telephones (see Section 2 Part 12)

12.910

15.170

9.000

10.575

8.690

10.211

fm6 - Calls to Mobile telephones (see Section 2 Part 12)

20.780

24.417

16.190

19.024

17.760

20.868

fm7 - Calls to Mobile telephones (see Section 2 Part 12)

13.450

15.804

7.840

9.212

7.090

8.331

fm8 - Calls to Mobile telephones (see Section 2 Part 12)

12.790

15.029

10.690

12.561

6.390

7.509

fm9 - Calls to Mobile telephones (see Section 2 Part 12)

11.020

12.949

9.520

11.186

6.060

7.121

fm10 - Calls to Mobile telephones (see Section 211)

17.820

20.939

14.170

16.650

6.640

7.802

fm11 - Calls to Mobile telephones (see Section 2 Part 12)

15.730

0.185

15.730

0.185

15.730

0.185

fm12- Calls to Mobile telephones (see Section 2 Part 12

12.840

15.087

12.840

15.087

12.840

15.087

fm13 - Calls to Mobile telephones (see Section 2 Part 12)

16.750

19.682

14.410

16.932

8.540

10.035

fm14 - Calls to Mobile telephones (see Section 2 Part 12)

10.560

12.408

10.560

12.408

10.560

12.408

fm15 - Calls to Mobile telephones (see Section 2 Part 12)

10.600

12.450

10.600

12.450

10.600

12.450

fm16 - Calls to Mobile telephones (see Section 2 Part 12)

9.000

10.570

9.000

10.570

9.000

10.570

Calls to f rate



Call charges per minute

Daytime

Evening

Weekend

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

p

p

p

p

p

p

f rate

24.00

28.200

16.00

18.800

8.00

9.400

All other calls not specified will be charged at BT's standard published rates.

Onnet Calls

OnNet calls are charged by applying the following discounts to the pence per minute rates given in this Part under Usage Based (UBC) Networks, Local / National Networking.

Where customers have opted to deploy Hosted IPT - Nortel services in conjunction with Featurenet services to realise a single dual technology (TDM/IP) voice network, calls that originate from a customers Featurenet site and terminate on a Hosted IPT - Nortel site in the same customer network are charged at the Featurenet onnet rate.

Call durations are rounded up to the next whole second and subject to a minimum call charge of 3.5p. For billing purposes the call charge is rounded up to the next tenth-of-a-penny.





Call Type

Call Discount

Minute Master Advantage

1000 Minute Master

5000 Minute Master

%

%

%

OnNet Calls *

- Local

20

20

20

- National

28.3

36.4

36.4

* The discount levels quoted replace any other call discounts.

Call Commitments

For each Featurenet Access Line there is an associated commitment by the customer to meet a minimum level of call spend per line, averaged across the Customer's network. The quarterly call spend commitment level is calculated at the beginning of each quarter based on the number of lines in service on the first day of the quarter across all FN1000 and FN5000 access lines being rented by the customer. At the end of the quarter the total call spend is calculated for the customer (OnNet, Remote Break-Out and OffNet call charges, NNC rentals are all included in the call spend commitment calculations) and any short fall against the commitment level calculated at the beginning of the quarter is charged to a single account nominated by the customer.

For Minutes Contracts, as detailed below, this commitment covers spend on OnNet, Remote Break-Out, OffNet and/or NNC Rental charges.

Customers may choose to 'convert' their network to 'Minutes Contract' discounts at any time. Measurement of Minutes Contract Call commitment levels will commence following the first quarterly invoice after the customer has been converted to a Minutes Contract Option.

The level of commitment may vary, according to the type of Access Line, and is shown in the tables below.

For Minimum Periods of 3 or 5 years the appropriate discounts apply to the call commitment values shown below.





Commitment Code *

Quarterly Call Commitment Per Line

Exc VAT

Inc VAT

£(pq)

£(pq)

Cl

31.00

36.43

Cn

94.00

110.45

Co

127.00

149.23

Cp

38.50

45.24

* These prices apply to a new Contract with a one year Minimum Period. For Minimum Periods of three or five years and all Minimum Period Renewals see the applicable discounts stated in the Featurenet Contractual Information Part.





Line Type

Quarterly Call Spend Commitment Per Line or Channel

Minute Master

Advantage

1000 Minute Master

5000 Minute Master

FN5000 Access Line,

FN5000I (ISDN) Access Line,

Small/Aux Site FN5000 Access Line

FN5000 Console Line

FN5000 Call Centre Digital Access Lines for IVRs,

Featurenet Call in with OffNet calls enabled

Cl

Cl

Cp

FN1000 Digital (Option A)

FN1000 Digital (Option B)

FN1000 Analogue (Option C)

FN1000 Digital (Option D)

Cn

Co

Cn

FN5000 Call Centre Digital Access Lines for Diallers

Cn

Cn

Co

Featurenet Call Volume Contracts

Introduction

Customers may choose to benefit from increased OffNet and OnNet call discounts by selecting one of the Featurenet Call Volume Contracts. The schemes provide discounts based on spend thresholds on various types of calls.

Volume Master

There are two Volume Master Schemes which provide differing levels of call prices dependant on call commitment levels.

Volume Master contracts have a minimum 1 year term.

Volume Master Advantage - Provides specific call price rates subject to current call commitment levels on 21E tariff schemes.

Volume Master Premium - Provides enhanced call prices subject to increased call commitment levels.

Remote breakout calls from sites contracted on the schemes are treated as OffNet calls.

Customers may choose to contract their sites to a Call Volume Contract at any time. Call Volume Contract call pricing and measurement of call commitment levels will commence following the first quarterly invoice after the site has contracted to a Call Volume Contract.

N.B. These schemes cannot be used in association with Minutes Contracts, Corporate Lines tariffs or Local Organisation Lines.

Call Commitments

For each Featurenet Access Line there is an associated commitment by the customer to meet a minimum level of call spend per line, averaged across the Customer's network. The quarterly call spend commitment level is calculated at the beginning of each quarter based on the number of lines in service on the first day of the quarter across all FN1000 and FN5000 access lines being rented by the customer. At the end of the quarter the total call spend is calculated for the customer (OnNet, Remote Break-Out and OffNet call charges, NNC rentals are all included in the call spend commitment calculations) and any short fall against the commitment level calculated at the beginning of the quarter is charged to a single account nominated by the customer.

For Call Volume Contracts, as detailed below, this commitment covers spend on OnNet, OffNet and /or NNC Rental charges.

Volume Master Advantage

For sites contracted to the Volume Master Advantage scheme current call commitment levels will remain in force.

Volume Master Premium

For sites contracting to the Volume Master Premium scheme the call spend commitments detailed in the table below will apply.

For Minimum Periods of 3 or 5 years the appropriate discounts should be applied to the standard call commitment values and those shown below.





Commitment Code*

Quarterly Call Commitment Per Line

Exc VAT

Inc VAT

£(pq)

£(pq)

Cl

31.00

36.43

Cn

94.00

110.45

* These prices apply to a new Contract with a one year Minimum Period. For Minimum Periods of three or five years and all Minimum Period Renewals see the applicable discounts stated in the Featurenet Contractual Information Part.





Line Type

Quarterly Call Spend Commitment Per Line or Channel

Volume Master Premium

FN5000 Access Line,

FN5000i (ISDN) Access Line,

Small/Aux Site FN5000 Access Line,

FN5000 Attendant Console Line,

FN5000 Call Centre Digital Access Lines for IVRs

Featurenet Call in with OffNet Calls Enabled

Cl

FN5000 Call Centre Digital Access Lines for Diallers,

FN1000 Digital (Option A),

FN1000 Digital (Option B),

FN1000 Analogue (Option C),

FN1000 Digital (Option D)

Cn

Line types not included above retain their existing Call Commitment levels.

Call Prices

The following prices and discount table apply to applicable calls originated from sites contracted under the schemes (Excludes RSA and FCI sites, and NNC Rentals).

Offnet (Local, National & Calls Charged at g21 Rates) & Onnet (Local & National)

Remote breakout calls are treated as OffNet calls in the table below.



Call Charges per minute



Originating Site FN1000/FN5000

Weekend

Evening & Night-time

Daytime

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

p

p

p

p

p

p

Volume Master Advantage:

OffNet Calls - National, Local & calls charged at g21 rates *

1.48

1.739

2.04

2.397

3.65

4.289

OnNet Calls - National & Local **

1.27

1.493

1.47

1.728

2.60

3.055

Volume Master Premium:

OffNet Calls - National, Local & calls charged at g21 rates *

1.39

1.634

1.93

2.268

3.35

3.937

OnNet Calls - National & Local **

1.17

1.375

1.36

1.598

2.40

2.820

* Call durations are rounded up to the next whole second and subject to a minimum call charge of 5p. For billing purposes the call charge is rounded up to the next whole penny.

** Call durations are rounded up to the next whole second and subject to a minimum call charge of 3.5p For billing purposes the call charge is rounded up to the next tenth-of-a-penny.

Featurenet IDD Calls (Volume Master Contracts)

For charge band structure see Section 56Part 7, Business Customer Options - BT Customer Commitment.

Pence per minute rates for calls to International charge bands, International mobiles and satellite services are those detailed in Section 56 Part 7, Business Customer Options - BT Customer Commitment - Option 1.

Call Discount Table

On a quarterly basis at the end of the billing cycle, call spend on applicable calls is assessed against the following discount table and the appropriate discount calculated. This discount can then be apportioned across the appropriate accounts.

The discount in the table below replaces any other call discounts.





Discounts Applied

Quarterly Call Spend on OffNet & OnNet, Local, National, calls charged at g21 rates (OffNet) & IDD Calls*



Discount Level

%

From

Up To

Exc VAT

Exc VAT

£(pq)

£(pq)

No discount is available on the first £12500 of any call spend

0.00

12500.00

0

Discount only applies to that part of the total call spend between £12500 and £37500

12500.01

37500.00

15

Discount only applies to that part of the total call spend between £37500 and £75000

37500.01

75000.00

20

Discount only applies to that part of the total call spend between £75000 and £125000

75000.01

125000.00

25

Discount only applies to that part of the total call spend between £125000 and £375000

125000.01

375000.00

30

Discount only applies to that part of the total call spend between £375000 and £1250000

375000.01

1250000.00

33

Discount only applies to that part of the call spend over £1250000

1250000.01

No limit

35

* Excludes Number Translation Services Calls (Non-geographic Local and National) and IDD calls to Mobile Telephones and Satellite Services.

For example:

A quarterly call spend of £400000 will be discounted as follows:

Discount for the first £12500 = Nil

Discount for the next £25000 - 15% = £3750

Discount for the next £37500 - 20% = £7500

Discount for the next £50000 - 25% = £12500

Discount for the next £250000 - 30% = £75000

Discount for the next £25000 - 33% = £8250

Total discount = £107000 (exc. VAT)

Total discounted spend = £293000 (exc. VAT)

Other Offnet Calls

Call durations are rounded up to the next whole second and are subject to a minimum call charge of 5p. For billing purposes the call charge is rounded up to the next whole penny.

Calls to Number Translation Services (NTS)

Calls to local Number Translation Service (NTS) numbers will be charged at the Local Daytime/Evening/Weekend rates shown below. Local NTS numbers are those shown in Section 2 Part 13 of the BT Price List with a Categorisation for customer Options of `3'.



Call charges per minute

Daytime

Evening

Weekend

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

p

p

p

p

p

p

- Local

2.86

3.361

1.16

1.363

0.83

0.976

Calls to Mobiles (from a fixed line)



Call charges per minute

Daytime

Evening

Weekend

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

p

p

p

p

p

p

fm1 - Calls to Mobile telephones (see Section 2 Part 12)

9.150

10.752

9.150

10.752

7.770

9.130

fm2 - Calls to Mobile telephones (see Section 2 Part 12)

20.434

24.010

14.487

17.023

6.508

7.647

fm3 - Calls to Mobile telephones (see Section 2 Part 12)

10.380

12.197

9.720

11.421

9.650

11.339

fm4 - Calls to Mobile telephones (see Section 2 Part 12)

9.980

11.727

9.330

10.963

8.660

10.176

fm5 - Calls to Mobile telephones (see Section 2 Part 12)

10.730

12.608

8.180

9.612

7.900

9.283

fm6 - Calls to Mobile telephones (see Section 2 Part 12)

17.890

21.021

13.710

16.110

15.140

17.790

fm7 - Calls to Mobile telephones (see Section 2 Part 12)

11.220

13.184

7.120

8.366

6.440

7.567

fm8 - Calls to Mobile telephones (see Section 2 Part 12)

11.625

13.660

9.712

11.412

5.802

6.818

fm9 - Calls to Mobile telephones (see Section 2 Part 12)

10.010

10.587

8.650

8.989

5.505

5.294

fm10-Calls to Mobile telephones (see Section 2 Part 12)

15.200

17.860

11.875

13.954

5.035

5.917

fm11-Calls to Mobile telephones (see Section 2 Part 12)

11.500

13.513

13.300

15.628

13.300

15.628

fm12 -Calls to Mobile telephones (see Section 2 Part 12

10.672

12.540

10.672

12.540

10.672

12.540

fm13 - Calls to Mobile telephones (see Section 2 Part 12)

14.225

16.715

12.097

14.214

6.758

7.941

fm14 - Calls to Mobile telephones (see Section 2 Part 12)

9.120

10.716

9.120

10.716

9.120

10.716

fm15 - Calls to Mobile telephones (see Section 2 Part 12)

10.070

11.833

10.070

11.833

10.070

11.833

fm16 - Calls to Mobile telephones (see Section 2 Part 12)

8.550

10.047

8.550

10.047

8.550

10.047

Calls to f rate



Call charges per minute

Daytime

Evening

Weekend

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

p

p

p

p

p

p

f rate

24.00

28.200

16.00

18.800

8.00

9.400

All other calls not specified will be charged at BT's standard published rates.