For all Residential Special Offers see Special Notices at Notices 2007 and Notices 2008 for full details.

The fee for the option is £3.80 (Exc VAT)/£4.47 (Inc VAT) per quarter. For customers who receive VAT inclusive quarterly bills the charges on the bill will be shown as three VAT inclusive monthly fees of £1.49.The call prices for calls to mobiles are shown in Table 1.

Table 1 - Option Rate for calls to Mobile Phones - fm1 - fm14fm16

Customers with 2 or more PSTN lines on the same account will be able to take the option: they will receive the Friends & Family Mobile rate on all lines.

Friends & Family Mobile call prices will not apply to International 64k data calls which will be charged at rates in Section 2 Part Part 26:, where applicable.

See General Notes sub-part 4, for details of the applicable Call Set-up Fee.

BT reserves the right to withdraw Friends & Family Mobile from any customers where they are using the service in a manner that, in BT's opinion, is not in keeping with those reasonably expected of a Residential customer.