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Section 10:BT Mobile

Section 10b:BT Business Mobile Portfolio - This Section 10b applies to Customers purchasing the products and services listed in the section


Part 6:BT Business Mobile Standard, International and Roaming Charges

Subpart 2:International and Roaming Charges

All charges are stated exclusive of Value Added Tax or any other applicable in country sales, use tax or like charge in a country where the Service is provided, which is payable by the Customer which will be added to BT's invoices as appropriate.

International and Roaming charges will be invoiced in arrears.

EU Roaming

The charges for calls, texts and data in the EU and EEA will be changing from the 28th of April 2016. This is applied automatically to all Customers.

Charges

Roaming in Europe (Zones 1, 1a and 2)



BT Mobile Solo, Sharer, SIM Only, and Mobile Broadband

BT Mobile Flex

Until 27th April 2016*

From 28th April 2016*

From 28th April 2016

Making Calls

13p a minute

3.6p a minute

The UK off net** rate plus

3.6p a minute***

Texts

4p a message

1p a message

The UK off net** rate plus

1p a message

Data

14p per MB

3.6p per MB

-

14p per MB

Receiving Calls

3p a minute

0.8p a minute

-

0.8p a minute

MMS

-

14p per message

-

14p per message

*Customers will be charged according to the date the charge was incurred and not the date billed.

** UK Off net rate is the rate that BT Mobile Flex Customers pay for calls and texts in the UK to mobiles on other UK networks

*** When making Calls in the EU BT Mobile Flex Customers will pay no more than 13ppm

Roaming in the Rest of World ( Zones 3, 4, 5 and 6)



Zone 3

Zone 4

Zone 5

Zone 6

Roaming Calls (Back to UK or Voicemail)

110p

95p

100p

160p

Roaming Calls (Inter country)

180p

180p

180p

180p

Receiving calls abroad

52p

60p

45p

90p

Sending text message (per message)

35p

35p

35p

35p

Receiving text message (per message)

FREE

FREE

FREE

FREE

Data (Per MB)

400p

400p

400p

400p

Sending MMS Per Message

30p

30p

30p

30p

Receiving MMS (per message)

FREE

FREE

FREE

FREE

International calling from UK to Abroad



International Call Charges* ? BT Mobile Solo, Sim Only and Sharer

Zone 1

Zone 1a

Zone 2

Zone 3

Zone 4

Zone 5

Zone 6

Making calls from the UK

30p

30p

30p

83p

40p

40p

83p

Sending texts from the UK

25p

25p

25p

25p

25p

25p

25p

Sending MMS from the UK

30p

30p

30p

30p

30p

30p

30p

*The above charges are the maximum charge you will pay for a call to an international destination.



International Call Charges ? BT Mobile Flex

Zone 1

Zone 1a

Zone 2

Zone 3

Zone 4

Zone 5

Zone 6

Making calls from the UK

13p

13p

16p

34p

15p

34p

80p

Sending texts from the UK

25p

25p

25p

25p

25p

25p

25p

Sending MMS from the UK

30p

30p

30p

30p

30p

30p

30p



International and Roaming

Zone 1

Zone 1a

Zone 2

Zone 3

Zone 4

Zone 5

Zone 6

Irish Republic

Guernsey

Andorra

Albania

Canada

Australia

Rest of the World

Isle of Man

Austria

Algeria

U.S.A

New Zealand

Jersey

Belgium

Bonsnia-Herzegovina

Singapore

Bulgaria

Faroe Islands

Croatia

Libya

Cyprus

Macedonia

Czech Republic

Montenegro

Denmark

Morocco

Estonia

Serbia

Finland

Tunisia

France

Turkey

Germany

Gibraltar

Greece

Hungary

Iceland

Italy (inc Vatican City)

Latvia

Liechtenstein

Lithuania

Luxembourg

Malta

Monaco

Netherlands

Norway

Poland

Portugal

Romania

San Marino

Slovakia

Slovenia

Spain

Sweden

Switzerland

BT Business Mobile Extras

Customers can reduce the roaming charges by taking a BT Business Mobile Extra. Information about these can be found in Part 4 of Section 10b of the BT Price List.

Note 1 - Voice

For voice calls when Roaming in the EU, the following applies: Calls made will be subject to a minimum call duration of 30 seconds after which per second billing will apply. Calls received whilst in the EU are not subject to a minimum call duration and are charged on a per second basis.

Note 2 - Data

The charges apply to all Roaming data sent and received via the Service. The charges are dependent upon the rates applicable at the time the data was sent or received.

Charges are incurred for data received and sent per SIM Card. Each MB of usage is charged on a pro rata basis in units of 1KB.

Note 3 - Text

The above charge for texts is based upon an exchange rate specified by the European Union details of which can be found at http://www.bt.com