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Section 2:Call Charges & Exchange Line Services

Part 1:Basic Inland Call Charges


Subpart 6:Calls to Service Numbers (numbers starting 084, 087, 09 and 118)

Calls to Service Numbers starting 084, 087, 09 and 118 consist of an Access Charge from BT, plus a Service Charge set by the company you call.

Service Charge prices are shown in this section and apply to both Residential and Business customers (including calls from BT Mobiles).

The Access Charge price depends on the Calling Plan option that the call is made from.

Residential customers

Access charges are detailed in the relevant Calling Plan section of the Price List (Section 55).

Business Customers - all prices are exclusive of VAT.

Non geographic call services - see Notices 2015 - 10/15 - Changes to charges for non-geographic calls (084, 087, 09 and 118) on business fixed lines

Access call charges can be found at Section 2, Part 1, Subpart 2. For customers on calls and lines packages - refer to Section 56 for the Access call charges that apply to the specific calls and lines package.

Service Charge prices For Calls Charged By Time Duration

These prices apply for direct dialled calls.

Pricing Information



Type of call

Price in pence per minute

At all times

Exc VAT

Inc VAT

Pence

Pence

SC001

0.0

0

SC002

0.833

1

SC003

1.666

2

SC004

2.5

3

SC005

3.333

4

SC006

4.166

5

SC007

5.0

6

SC008

5.833

7

SC009

6.666

8

SC010

7.5

9

SC011

8.333

10

SC012

9.166

11

SC013

10.0

12

SC014

10.833

13

SC015

12.5

15

SC016

16.666

20

SC017

20.833

25

SC018

25.0

30

SC019

29.166

35

SC020

30.0

36

SC021

33.333

40

SC022

37.5

45

SC023

38.333

46

SC024

41.666

50

SC025

45.833

55

SC026

50.0

60

SC027

54.166

65

SC028

58.333

70

SC029

62.5

75

SC030

66.666

80

SC031

75.0

90

SC032

79.166

95

SC033

82.5

99

SC034

83.333

100

SC035

91.666

110

SC036

100.0

120

SC037

120.833

145

SC038

125.0

150

SC039

129.166

155

SC040

150.0

180

SC041

166.666

200

SC042

183.333

220

SC043

208.333

250

SC044

250.0

300

SC045

300.0

360

Service Charge prices For Fixed Fee Calls

These prices apply for direct dialled calls

Pricing Information



Type of call

Price in pence per call

At all times

Exc VAT

Inc VAT

Pence

Pence

SC046

4.1

5

SC047

8.3

10

SC048

12.5

15

SC049

20.8

25

SC050

25.0

30

SC051

29.1

35

SC052

33.3

40

SC053

40.0

48

SC054

41.6

50

SC055

58.3

70

SC056

62.5

75

SC057

83.3

100

SC058

120.8

145

SC059

125.0

150

SC060

166.6

200

SC061

208.3

250

SC062

250.0

300

SC063

333.3

400

SC064

416.6

500

SC065

500.0

600

Service Charge prices for Calls Charged By Fixed Fee and Timed Duration

These prices apply for direct dialled calls

Pricing Information

Calls Charged By Fixed Fee and Timed Duration (Where the Fixed Fee and the Duration Charge Apply From the Start of the Call)



TYPE OF CALL

Fixed Fee

Price in pence per minute

At all times

At all times

Exc VAT

Inc VAT

Exc VAT

Inc VAT

pence

pence

pence

pence

SC066

64.1

77

129.166

155

SC067

66.6

80

20.833

25

SC068

332.5

399

115.833

139

SC069

415.8

499

112.5

135

Prices For Calls Charged By Fixed Fee and Timed Duration (Where the Fixed Fee Is the Charge for the First 60 Seconds of the Call, or Part Thereof and the Duration Charge Applies Following the First 60 Seconds)

These prices apply for direct dialled calls

Pricing Information

Calls Charged By Fixed Fee and Timed Duration (Where the Fixed Fee Is the Charge for the First 60 Seconds of the Call, or Part Thereof and the Duration Charge Applies Following the First 60 Seconds)



TYPE OF CALL

Fixed Fee

Price in pence per minute

At all times

At all times

Exc VAT

Inc VAT

Exc VAT

Inc VAT

pence

pence

pence

pence

SC070

458.3

550

229.166

275

SC071

478.3

574

249.166

299

SC072

581.6

698

290.833

349

SC073

0.0

0

208.333

250

SC074

4.1

5

4.166

5

SC075

8.3

10

8.333

10

SC076

33.3

40

33.333

40

SC077

58.3

70

58.333

70

SC078

125.0

150

125.0

150

SC079

166.6

200

166.666

200

SC080

370.8

445

214.166

257