Customers may use a BT Operator to connect calls to many destinations. There is no charge for making a call to the 100 operator. Charges only apply when the services described in this Section are requested.

Customers who connect to Directory Enquiries (DQ) via the 100 Operator, 155 International Operator or 198 Special Assistance Operator will incur be charged as though they had made the callsame directService toCharge as DQ.though they had made the call direct to DQ.

Charges for calls made through the 100 operator service generally have two parts: an Operator Service Charge, which is a fixed amount for each call, and a Call Charge based on the type of call, when it is made and how long it lasts.

This Part describes the Call Charges. The Operator Service Charges are covered in Section 39

The charges below apply to calls from BT lines to DQ 118 numbers. Calls can only be made to the services shown in this Section, and not to all the services available for directly-dialled calls.

Pricing Information

Calls from ordinary residential and business lines.

Prices for DQ118 services will match those which apply for direct dialled calls from standard telephone lines (Business or Residential) - in this Part, `Dialled Direct', and a Minimum Call Charge will apply (see General Notes sub part 4).

See Section 2 Part 15

Calls from BT Payphones

Calls to DQ 118 services cannot be made from payphones via the 100 operator service.