BT Price List

Section 1:Exchange Lines

Part 26:BT ISDN 2, ISDN 2e (ETSI) (Integrated Services Digital Network), Home and Business Highway - (Home Highway was withdrawn with Effect From 28 February 2007, Business Highway and ISDN2 DASS2 has been withdrawn fron New Supply with Effect From 10 April 2006). ISDNConnect was retired on 28th September 2007.

Subpart 14:Business Continuity Service for BT ISDN 2 and ISDN 2e (ETSI)

ISDN2 (DASS2) AND BUSINESS HIGHWAY PRODUCT RETIREMENT NOTICE

ISDN2 (DASS2) and Business Highway are being completely retired in 2008. In most areas this is expected to take place on March 31st 2008, but in some parts of the country this may be at an earlier date.

Service withdrawn from 31 March 2008. Service Removal Programme in Operation.

Customers affected by an earlier retirement date will be notified in advance. On retirement, telephony services and features of ISDN2 (DASS2) and Business Highway will no longer be available to existing Customers. Rental and any other related charges will no longer be applied. (This note will be updated with any change to the retirement dates should this arise)

From August 18th 2006, Customers terminating their ISDN2 (DASS2) and/or Business Highway Contracts within the Minimum Period will not be liable to pay early termination charges. This applies to 1 year as well as to 3 and 5 year long term Contracts.

See Subpart titled `BT ISDN 2E Upgrade from ISDN2' later in this Part for charges that apply to Customers converting from ISDN2 to ISDN2e and/or from Business Highway to ISDN2e.

Back in Business

Back in Business (BIB) provides a Voicemail Service when an ISDN2/2e Customer experiences a Service Failure of all its ISDN2/2e lines, or is temporarily unable to use the lines due to matters beyond the Customer's reasonable control. BIB is available on an opt in basis, either at the same time as ordering an ISDN2/2e line or anytime later during the period of the Customer's ISDN2/2e Contract.

The Voicemail Service will be activated by BT when the Customer reports a Service Failure by ringing an 0800 (Freefone) number. BT will provide the Customer with the telephone number to access the Voicemail Service. Incoming calls to the Customer's ISDN2/2e line(s) will be automatically diverted to the Voicemail Service, which will be available 24 hours a day, 7 days a week. Messages left on the Voicemail Service can then be remotely accessed and retrieved by the Customer at their convenience. Following restoration of Service, BT will remove any remaining messages from the Voicemail upon giving notice to the Customer and the Voicemail Service will be deactivated.

There is no Minimum Period for Back in Business.

This service is not available to Residential Customers.

Customers are still eligible to claim under the Customer Service Guarantee Scheme (CSGS). Under the terms of the CSGS, Call Diversion may be offered, but as an alternative to BIB.

	Connection Charge		Rental
	Exc VAT	Inc VAT	Exc VAT	Inc VAT
	£	£	£(pq)	£(pq)
Back in Business Service for ISDN2/ISDN2e Customers	0.00	0.00	0.00	0.00

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