Customers must choose a single BT Cloud Voice UK Sharer Plan option and a BT Cloud Voice International Sharer Plan option for use with their BT Cloud Voice Service.

2.1 The chargeable options available for BT Cloud Voice UK Sharer Plan are stated within the table above (BT Cloud Voice Sharer Plan).

2.2 The numerical value denotes the number of minutes per calendar month within each Sharer Plan for use across all users of the BT Cloud Voice Service. These are for Inland and Fixed to Mobile call types as specified in 2.3 and 2.4 below.

2.3 Inland Calls are defined as: 01, 02, 03, 05 (where charged at G21 rates), 0870, 0845 and calls to fixed destinations in the Republic of Ireland.

2.4 Fixed to Mobile calls which covers all charge bands, currently FM1 - FM17. Please refer to theSection BT Price List for more information.2, Part 12, Subpart 1 of the BT Price List for more information.

3.1 The chargeable options available for BT Cloud Voice International Sharer Plan are stated within the table above (BT Cloud Voice Sharer Plan).

3.2 The numerical value denotes the number of minutes per calendar month within each Sharer Plan for use across all users of the BT Cloud Voice Service. For PAYG (currently only available on BT Cloud Voice International Sharer Plan) calls will be charged at per minute pricing as stated below in paragraph 5.7.3 (c).6.2.

3.3 International calls exclude:

(a) International Mobile

(b) International Special and Higher Rate service numbers

(For (a) and (b) above, please refer to paragraph the5.6.3 for BT Price List for more information)

(c) Calls to the countries listed in the table below:

Where a BT Cloud Voice UK Sharer Plan and/or BT Cloud Voice International Sharer Plan includes a number of minutes, sub- paragraphs 4.1- 4.2 below apply.

For the purposes of paragraph 4, "plan" means the BT Cloud Voice UK Sharer Plan, or BT Cloud Voice International Sharer Plan, or both, as applicable.

4.1 Minutes must be used within the calendar month and unused minutes will not be carried over into the following month. Unused minutes will be lost on termination of the contract.

4.2 Where call usage within the plan exceeds the stated number of minutes per calendar month, the Customer will be charged for any calls in excess of the stated number of minutes from the next calendar day until the end of that calendar month, in accordance with the Call Charges (as set out below paragraph 5.7.3.6).

5.1 Internal 'On-Net' Calls i.e. calls to other numbers within the Customer's BT Cloud Voice service, are free of charge at all times.

5.2 Calls to any destination not detailed below will be priced at Business Baseline rates as set out in the BT Price List here:

(http://www.bt.com/pricing/current/Call_Charges_boo/0016_d0e1.htm#0016-d0e1.).

5.3 Call Charge Rounding - call charges are rounded up to the whole penny.

5.4 Duration Rounding - call durations are rounded up to the next 60 seconds.

5.5 No Set-Up Fee or Minimum Call Charge is applied.

5.6 Calls which exceed 60 minutes in length will be charged for the minutes in excess of 60 minutes at the rates set out in the Charge Rates section below.

5.7.6 Call Charges

5.7.6.1 The following charges apply to BT Cloud Voice UK Sharer Plans

(a) INLAND CALLS

(b) UK FIXED TO MOBILE CALLS

		Pence per Minute Rates Apply Once Call Sharer Allowance has been consumed.
Call Type		Daytime Pence per Minute Rate (Ex Vat)	Evening Pence per Minute Rate (Ex Vat)	Weekend Pence per Minute Rate (Ex Vat)
fm1 Rate		7.00	7.00	7.00
fm2 Rate		7.00	7.00	7.00
fm3 Rate		7.00	7.00	7.00
fm4Rate		7.00	7.00	7.00
fm5Rate		7.00	7.00	7.00
fm6Rate		7.00	7.00	7.00
fm7Rate		7.00	7.00	7.00
fm8 Rate		7.00	7.00	7.00
fm9 Rate		7.00	7.00	7.00
fm10 Rate		7.00	7.00	7.00
fm11 Rate		7.00	7.00	7.00
fm12 Rate		7.00	7.00	7.00
fm13 Rate		7.00	7.00	7.00
fm14 Rate		7.00	7.00	7.00
fm15 Rate		7.00	7.00	7.00
fm16 Rate		7.00	7.00	7.00
fm17 Rate		7.00	7.00	7.00

5.7.6.2 The following charges apply to BT Cloud Voice International Sharer Plans

(a) INTERNATIONALINTERNATIONAL FIXED LINE DESTINATIONS