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Section 10:BT Mobile

Section 10b:BT Business Mobile Portfolio


Part 6:BT Business Mobile Standard, International and Roaming Charges

Subpart 2:International and Roaming Charges

All charges are stated exclusive of Value Added Tax or any other tax applicable in a country where the Service is provided, which is payable by the Customer which will be added to BT's invoices as appropriate.

International and Roaming charges will be invoiced in arrears.

EU Roaming

The charges for Roamed calls, texts and data made in the EU and EEA (Zones 1,1a and 2) are:



Type of call

BT Mobile Solo, Sharer, SIM Only, and Mobile Broadband

BT Mobile Flex

Making Roaming Calls within Europe

3.6p a minute

The UK off net** rate plus

3.6p a minute***

Making Calls to outside Europe

180p a minute

-

180p a minute

Making Roaming Texts within Europe

1p a message

The UK off net** rate plus

1p a message

Making Roaming Texts to outside Europe

35p a message

-

35p a message

Roaming Data within Europe

3.6p per MB

-

14p per MB

Receiving Roaming Calls within Europe

0.8p a minute

-

0.8p a minute

Roaming MMS within or outside Europe

30p per message

-

30p per message (from July 1st 2016)

Customers will be charged according to the date the charge is incurred and not the date billed.

** UK Off net rate is the rate that BT Mobile Flex Customers pay for calls and texts in the UK to mobiles on other UK networks

*** When making Calls in the EU BT Mobile Flex Customers will pay no more than 13ppm or 4p per text.

Roaming in the Rest of World ROW ( Zones 3, 4, 5 and 6)



Zone 3

Zone 4

Zone 5

Zone 6

Making Roaming Calls from ROW zone (Back to UK, within country or Voicemail)

110p

95p

100p

160p

Making Roaming Calls from ROW zone (to other countries except UK )

180p

180p

180p

180p

Receiving Roaming calls in ROW zone

52p

60p

45p

90p

Sending Roaming text message from ROW zone (per message)

35p

35p

35p

35p

Receiving Roaming text message in ROW (per message)

FREE

FREE

FREE

FREE

Roaming Data within ROW zone (Per MB)

400p

400p

400p

400p

Sending Roaming MMS from ROW zone Per Message

30p

30p

30p

30p

Receiving Roaming MMS in ROW zone(per message)

FREE

FREE

FREE

FREE

Roamed calls made in Europe and Rest of World are subject to a minimum call duration of 30 seconds and 60 seconds respectively. Received calls have no minimum call duration.

International calling from UK to Abroad



International Call Charges* ? BT Mobile Solo, Sim Only and Sharer

Zone 1

Zone 1a

Zone 2

Zone 3

Zone 4

Zone 5

Zone 6

Making calls from the UK to overseas numbers, per minute

42p

42p

83p

83p

83p

83p

83p

Minimum call duration

60 secs

60 secs

60 secs

60 secs

60 secs

60 secs

60 secs

Sending texts from the UK to overseas numbers

25p

25p

25p

25p

25p

25p

25p

Sending MMS from the UK to overseas numbers

30p

30p

30p

30p

30p

30p

30p

Receiving calls, texts and MMS from the UK on overseas numbers

FREE

FREE

FREE

FREE

FREE

FREE

FREE

*The above charges are the maximum charge you will pay for a call to an international destination.



International Call Charges ? BT Mobile Flex

Zone 1

Zone 1a

Zone 2

Zone 3

Zone 4

Zone 5

Zone 6

Making calls from the UK to overseas numbers, per minute

13p

13p

16p

34p

15p

34p

80p

Minimum call duration

60 secs

60 secs

60 secs

60 secs

60 secs

60 secs

60 secs

Sending texts from the UK to overseas numbers

25p

25p

25p

25p

25p

25p

25p

Sending MMS from the UK to overseas numbers

30p

30p

30p

30p

30p

30p

30p

Receiving calls, texts and MMS from the UK on overseas numbers

FREE

FREE

FREE

FREE

FREE

FREE

FREE



International and Roaming

Zone 1

Zone 1a

Zone 2*

Zone 3

Zone 4

Zone 5

Zone 6

Irish Republic

Guernsey

Andorra

Albania

Canada

Australia

Rest of the World

Isle of Man

Austria

Algeria

U.S.A

New Zealand

Jersey

Belgium

Bonsnia-Herzegovina

Singapore

Bulgaria

Faroe Islands

Croatia

Libya

Cyprus

Macedonia

Czech Republic

Montenegro

Denmark

Morocco

Estonia

Serbia

Finland

Tunisia

France

Turkey

Germany

Gibraltar

Greece

Hungary

Iceland

Italy (inc Vatican City)

Latvia

Liechtenstein

Lithuania

Luxembourg

Malta

Monaco

Netherlands

Norway

Poland

Portugal

Romania

San Marino

Slovakia

Slovenia

Spain

Sweden

Switzerland

Note: the following countries are regarded as European dependencies and attract Zone 2 rates- Azores, Canary Is, Ceuta/Melilla, French Guiana, French Reunion Is, Guadeloupe, Madeira, Martinique, St Barthelomy, St Martin

BT Business Mobile Extras