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Section 55:Personal (Residential) Customer Options

Part 6:BT Working Together (for Residential Lines)


Subpart 1:BT Working Together (for Residential Lines)

Eligibility

This product is not available for new supply from 1 June 2003.

The product is not available on the following Line Types:

(A)

  • -Business Lines
    • -Light User Scheme
    • -BT-Lines Innot Contactprovided Plusby (including Limited Outgoing Calls customers)BT
    • -Business-Public Payphone Lines
    • -Lines-Payphone notLines providedrented byat BTthe concessionary rate
    • -Public-Out Payphoneof Area Lines
    • -Payphone-Exchange Lines rentedprovided at thenon concessionaryserved ratepremises
    • -Out-Service ofProvider AreaCalls Lines& Access
    • -Exchange Lines provided at non served premises
    • -Service-Shared ProviderService Calls & Accesslines
    • -BT Res. Official lines-Telepoint
    • -Shared-Temporary Service lines
    • -Telepoint-Low Loss lines
    • -Temporary lines-FeatureLines
    • -Low-Alarm Loss lines
    • -FeatureLines-ISDN2 lines
    • -Alarm-ISDN30 lines
    • -ISDN2-Outgoing linesCalls Barred/Temporary Out Of Service Accounts (see below for further information)
    • -ISDN30 lines
    • -Outgoing Calls Barred/Temporary Out Of Service Accounts (see below for further information)

    and the product is available to all residential customers on a per account basis (where all lines on the account are at a single address) excluding customers who have:

    (B)

    • -Line Rental Plan
    • -Unlimited Weekend Plan
    • -BT Together - Local Calls Option
    • -Unlimited Evening & Weekend Plan
    • -Unlimited Anytime Plan
    • -Friends & Family
    • -Friends & Family Auto Update
    • -BestFriend

    Customers using PSTN split lines will not be able to take BT Working Together (Residential) on Home Highway or ISDN lines.

    Outgoing Calls Barred/Temporary Out of Service Accounts

    This product is not available for new supply from 1 June 2003.

    Existing accounts which BT has made Outgoing Calls Barred/Temporary Out Of Service are excluded from BT Working Together.

    Where lines/accounts are Outgoing Calls Barred/Temporary Out Of Service at customer's request they should not be excluded from BT Working Together.

    BT Working Together customers who are subsequently made Outgoing Calls Barred/Temporary Out Of Service by either BT or at customer's own request can remain on the package.