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Section 55:Personal (Residential) Customer Options

Part 3:Calling Plans - Unlimited Anytime Plan


Subpart 1:Unlimited Anytime Plan - Not available for new supply from 10th July 2009

Eligibility

The Calling Plan is available to all residential customers on a per account basis (where all lines on the account are at a single address) excluding customers who have:

(A)

  • -Light-Business UserLines Scheme(see note 1 below)
  • -BT-Lines Innot Contactprovided Plusby (including Limited Outgoing Calls customers)BT
  • -Business-Public PayphoneLines (see note 1 below)Lines
  • -Lines-Payphone notLines providedrented byat BTthe concessionary rate
  • -Public-Out Payphoneof Area Lines
  • -Payphone-Exchange Lines rentedprovided at thenon concessionaryserved ratepremises
  • -Out-Service ofProvider AreaCalls Lines& Access
  • -Exchange Lines provided at non served premises
  • -Service-ISDN Provider Calls & AccessLines
  • -BT-Shared ResidentialService Official lines
  • -ISDN Lines-Telepoint
  • -Shared-Temporary Service lines
  • -Telepoint-Low Loss Lines
  • -Temporary- Alarm lines
  • -Low Loss Lines
  • - Alarm lines

and:

(B) the following Calling Plans:

  • -Line Rental Plan
  • -Unlimited Weekend Plan
  • -BT Working Together
  • -BT Together - Local Calls Option
  • -Unlimited Evening & Weekend Plan

For item (B) above customers may migrate from these discount options to Calling Plans without being held to term, and all fees paid in advance will be refunded on a pro-rata basis from the date of taking up Calling Plans.

NOTE 1: Customers converting from BT business to BT residential lines will only be eligible to take advantage of this Calling Plan 6 months after their conversion date.