The option is available to all residential customers on a per account basis (where all lines on the account are at a single address) excludingcustomers who have:

(A)

• -Light-Business User Scheme Lines
• -Lines- BT Innot Contactprovided Plusby (including Limited Outgoing Calls customers)BT
• -Business-Public Payphone Lines
• -Lines-Payphone notLines providedrented byat BTthe concessionary rate
• -Public-Out Payphoneof Area Lines
• -Payphone-Exchange Lines rentedprovided at thenon concessionaryserved ratepremises
• -Out-Service ofProvider AreaCalls Lines& Access
• -Exchange Lines provided at non served premises
• -Service-ISDN Provider Calls & AccessLines
• -BT-Shared Res.Service Official lines
• -ISDN Lines-Telepoint
• -Shared-Temporary Service lines
-Telepoint
-Temporary lines

and:

(B) the following Calling Plans:

• -Line Rental Plan
• - Unlimited Weekend Plan
• -Unlimited Anytime Plan
• -BT Working Together
• -BT Together - Local Calls Option
• -BT Working Together - Talk (now withdrawn)

For item (B) above Customers may migrate from these options to Calling Plans without being held to term, and all fees paid in advance will be refunded on a pro-rata basis from the date of taking up Calling Plans.