The product is available to all residential customers on a per account basis (where all lines on the account are at a single address) excluding customers who have:

(A)

• -Light-Business User SchemeLines
• -BT-Lines Innot Contactprovided Plusby (including Limited Outgoing Calls customers) BT
• -Business-Public Payphone Lines
• -Lines-Payphone notLines providedrented byat BTthe concessionary rate
• -Public-Out Payphoneof Area Lines
• -Payphone-Exchange Lines rentedprovided at thenon concessionaryserved ratepremises
• -Out-Service ofProvider AreaCalls Lines& Access
• -Exchange-ISDN Lines provided at non served premises
• -Service-Shared ProviderService Calls & Accesslines
• -ISDN Lines-Telepoint
• -Shared-Temporary Service lines
-Telepoint
-Temporary lines

and:

(B) the following Calling Plans:

• -Line Rental Plan
• -BT Together - Local Calls Option
• -Unlimited Evening & Weekend Plan
• -Unlimited Anytime Plan
• -BT Working Together

For item (B) above customers may migrate from these discount options to Calling Plans without being held to term, and all fees paid in advance will be refunded on a pro-rata basis from the date of taking up Calling Plans.