BT Price List

Section 56:Business Customer Options

Part 18:BT Business VoIP Services

Subpart 9:BT Cloud Voice

BT Cloud Voice pricing information

1. Installation, connection and set-up charges

	One off charge
	Exc. VAT (?)
BT Cloud Voice Service Connection Charge	£100.00
Optional Services
BT Cloud Voice ? Onsite installation charge (per site) (excludes Phone, LAN and Gateway installation, charges for which are set out below)	£75.00
BT Cloud Voice ? Phone installation charge (per handset)	£9.00
BT Cloud Voice ? LAN installation charge (per LAN)	£50.00
BT Cloud Voice ? SIP Gateway Installation (per Gateway)	£75.00

Note: devices refer to IP Phone installations

2. Monthly payment charges (including associated one-off connections charges)

2.1 User Feature Pack Licenses (per licence)

	One-off payments	Monthly rental payments	Optional Total Care monthly charge
	Connection Charge Exc. VAT (?)	Exc. VAT (?)	Exc. VAT (?)
BT Cloud Voice Basic User - Minimum Period of 1 year	£0.00	£9.19	£1.20
BT Cloud Voice Connect User - Minimum Period of 1 year	£0.00	£12.59	£1.70
BT Cloud Voice Collaborate User - Minimum Period of 1 year	£0.00	£19.46	£2.40
BT Cloud Voice Basic User - Minimum Period of 2 years	£0.00	£7.33	£1.10
BT Cloud Voice Connect User - Minimum Period of 2 years	£0.00	£10.06	£1.50
BT Cloud Voice Collaborate - Minimum Period of 2 years	£0.00	£15.63	£2.10
BT Cloud Voice Basic User - Minimum Period of 3 years	£0.00	£7.33	£1.10
BT Cloud Voice Connect User - Minimum Period of 3 years	£0.00	£10.06	£1.50
BT Cloud Voice Collaborate User - Minimum Period of 3 years	£0.00	£15.63	£2.10
BT Cloud Voice Basic User - Minimum Period of 5 years	£0.00	£6.89	£1.00
BT Cloud Voice Connect User - Minimum Period of 5 years	£0.00	£9.51	£1.40
BT Cloud Voice Collaborate User - Minimum Period of 5 years	£0.00	£14.65	£2.00
BT Cloud Voice SIP-T Essentials User (unlimited users)	£0.00	£0.00	£0.00
BT Cloud Voice SIP Trunk Channel ? Minimum Period of 1 month	£10.00	£10.93	£1.00
BT Cloud Voice SIP Trunk Channel ? Minimum Period of 1 year	£10.00	£7.66	£1.00
BT Cloud Voice SIP Trunk Channel ? Minimum Period of 2 years	£10.00	£6.56	£1.00
BT Cloud Voice SIP Trunk Channel ? Minimum Period of 3 years	£10.00	£5.47	£1.00
BT Cloud Voice SIP Trunk Channel ? Minimum Period of 5 years	£10.00	£3.28	£1.00

In accordance with Clause 2.10 of the Conditions, the Service Care Level of maintenance BT will provide will be either Prompt Care (included within rental charge) or Total Care (optional charge) as specified in the order or as advised at the time the order was placed. Details of the Service Care Levels are included in Section 14 (http://www.bt.com/pricing/current/Maintenance_boo/sectoc.htm#0201-d0e1-section)

2.2 User Add-on Licenses (per licence)

	One-off payments	Monthly rental payments
	Connection Charge Exc. VAT (?)	Exc. VAT (?)
BT Cloud Voice ? Premium Meeting with Cisco Webex	£0.00	£14.00
BT Cloud Voice - Reception Console	£0.00	£15.00
BT Cloud Voice - Receptionist Small Business	£0.00	£8.00
BT Cloud Voice - Shared Call Appearance	£0.00	£0.00
BT Cloud Voice - Toolbar - No longer available for new supply.	N/A	£0.50
BT Cloud Voice - Busy Lamp Field	£0.00	£0.50
BT Cloud Voice - Hot Desking Host	£0.00	£0.80
BT Cloud Voice - Hot Desking Guest	£0.00	£0.80
BT Cloud Voice ? CRM Integrator	£0.00	£3.00
BT Cloud Voice ? CRM Lite	£0.00	£0.50
BT Cloud Voice - Go TAPI	£0.00	£2.00
BT Cloud Voice - UC Business	£0.00	£0.00
BT Cloud Voice - Call Recording ? No longer available for new supply	N/A	£6.00
BT Cloud Voice - Call Recording up to 1 year storage	£0.00	£2.00
BT Cloud Voice - Call Recording up to 3 years storage	£0.00	£3.50
BT Cloud Voice - Call Recording up to 5 years storage	£0.00	£5.00
BT Cloud Voice - Call Recording up to 7 years storage	£0.00	£7.00
BT Cloud Voice - Fax Messaging	£0.00	£0.50
BT Cloud Voice ? User Failover	£0.00	£0.25
BT Cloud Voice ? Smart Forwarding	£0.00	£0.25
BT Cloud Voice Call Analytics End Point Licence ? Charge for Insight	£0.00	£0.30
BT Cloud Voice Call Analytics End Point Licence ? Charge for Report	£0.00	£0.60
BT Cloud Voice Call Analytics End Point Licence ? Charge for Report Premier	£0.00	£0.60
BT Cloud Voice Call Analytics Supervisor Licence ? Charge for Insight	£0.00	£5.00
BT Cloud Voice Call Analytics Supervisor Licence ? Charge for Report	£0.00	£8.00
BT Cloud Voice Call Analytics Supervisor Licence ? Charge for Report Premier	£0.00	£25.00
BT Cloud Voice Call Analytics Insight User Licence ? Charge for Report / Report Premier	£0.00	£5.00
BT Cloud Voice Call Analytics MyConsole Licence ? Charge for Report / Report Premier	£0.00	£3.00
BT Cloud Voice Call Analytics View Agent Licence ? Charge for Report Premier	£0.00	£10.00

(a) A minimum of one BT Cloud Voice Call Analytics Supervisor Licence per account is required for BT Cloud Voice Call Analytics.

(b) As part of BT Cloud Voice Call Analytics, BT will automatically assign a BT Cloud Voice Call Analytics End Point Licence for each BT Cloud Voice Licence and BT Cloud Voice SIP Trunk Channel. If additional BT Cloud Voice Licences or BT Cloud Voice SIP Trunk Channels are added in life, BT will also add the corresponding number of BT Cloud Voice Call Analytics End Point Licences and will levy Charges accordingly.

2.3 Site Add-on Licenses (per licence)

	One-off payments	Monthly rental payments
	Connection Charge Exc. VAT (?)	Exc. VAT (?)
BT Cloud Voice - Auto Attendant	£0.00	£8.00
BT Cloud Voice - Call Centre ACD	£0.00	£14.00
BT Cloud Voice - Hunt Group Plus	£0.00	£4.00
BT Cloud Voice - Call Centre ACD Plus	£0.00	£4.00

2.4 Geographic Numbers (per number)

	One-off payments	Monthly rental payments
	Connection Charge Exc. VAT (?)	Exc. VAT (?)
BT Cloud Voice Geographic Number	£1.00	£0.50

2.5 BT Cloud Voice ? Customer Training

	One-off	Monthly Rental
BT Cloud Voice Training - 3 year	£0.00	£12.00
BT Cloud Voice Training - 5 year	£0.00	£10.00
BT Cloud Voice Training - 1 year (outright sale)	£400.00	£0.00
BT Cloud Voice On Site Training-Telephony Admin	£650.00	£0.00
BT Cloud Voice On Site Training - Using the Sys	£650.00	£0.00
Soft Skills Training (up to 50 individual registrations)	£0.00	£10.00
Business Skills Training (up to 50 individual registrations)	£0.00	£10.00

2.6. Door Entry Systems Maintenance

		Monthly Recurring Charge per device
Minimum Period of Service	12 months	36 months	60 months
BT Cloud Voice Access Control - Visitor	£12.30	£11.07	£10.46
BT Cloud Voice Access Control - Visitor & Staff	£12.90	£11.61	£10.97

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