BT Price List

Section 2:Call Charges & Exchange Line Services

Part 4:Local and National Ancillary Services and Facilities

Subpart 2:BT Calling Features Packs

BT Calling Features Packs enable customers to package together their choice of BT Calling Features. Customers can choose up to 7 BT Calling Features from the following list of Calling Features:

-Call Waiting;

-Call Diversion;

-Call Barring;

Reminder Call (unlimited usage);

Ring Back (unlimited usage);

Call Sign; and

Three Way Calling (unlimited use)

Note: Caller Display is provided free of charge and is not included in BT Calling Feature Packs. For more information about Caller Display please see Subpart 1: BT Calling Features.

Eligibility

Available to all Single line Business and Residential Customers except:

- Temporary Service Lines
- ISDN Lines
- In Contact customers
- BT Business Line Divert

Pricing Information

Business customers;

Calling Feature Pack	Number of Calling Features included per Calling Feature Pack	Charge per quarter
Calling Feature Pack		Exc. VAT £	Inc. VAT £
Calling Feature Pack 1	1 Calling Feature	13.20	15.84
Calling Feature Pack 2	2, 3 or 4 Calling Features	24.30	29.16
Calling Feature Pack 3	5,6 or 7 Calling Features	33.90	40.68

For residential pricing information please see our tariff guide: http://www.bt.com/tariffguide

Conditions

1. Service is provided under:

For Business customers - BT?s General Terms and the BT Business Services ? Telephone Service Phone Calls and Lines (PSTN, ISDN, Featureline, Featureline Compact, Embark and Featureline Corporate) Schedule to the General Terms; or

For Residential customers ? BT's Terms and Conditions for residential service as appropriate.

2. A Minimum Period of Service does not apply to the BT Calling Features.

3. Customers may have only one BT Calling Features Pack per line.

4. All BT Calling Features must be provided within a BT Calling Features Pack. This does not apply where the feature is not available as part of a BT Calling Feature Pack.

*Additional Information:

Touchtone Telephones

Touchtone telephones are required for all BT Calling Features with the exception of Calling Line Identity (CLI) services, Call Minder, Ring Back and Call Sign. Touchtone is a trademark of BT in the UK.

Call Waiting

tells the User when other callers are trying to get through. With Call Waiting the User will hear a discreet beep when someone is trying to get through while the User is taking another call. The User can choose whether or not to take the call.

Call Barring

lets Users bar certain outgoing call types; or incoming calls. BT's Call Barring service will only bar calls made via the BT Network and not those made via alternative Service Providers. Reverse charge calls may still be accepted when Call Barring has been activated.
Customer's who contract to BT's Call Barring service and who are also BT Communicator * customers (See Section 3 Part 1 ) will be able to use the Internet Call Barring service, allowing the barring of certain types of numbers on calls made through a User?s PC.

Reminder Call

is like an alarm clock on a phone. The phone may be programmed to ring at a particular time. Reminder Call is subject to availability.

Call Diversion

lets the User divert calls to another number when the User is away from the phone. The numbers to which the call may be diverted include geographic numbers beginning with 01 and 02 and mobile numbers beginning with 07. Calls cannot be diverted to Premium Rate numbers.

Diverted calls are charged as follows:

? the caller pays the call charge to the number they dialled; and

? the diverted part of the call is charged to the Customer at standard dialled rates.

Call Diversion is available to the following international destinations: Australia (including Christmas & Cocos Islands), Bahamas, Bermuda, Canada, Cyprus, Denmark, Finland, France, Germany, Hong Kong, Ireland, Malaysia, Norway, Poland, Singapore, Spain, Sweden and United States (excluding Hawaii).

When using BT's Call Diversion service, it is not possible to divert calls using Indirect Access codes. Call Diversion is not available to Premium Rate numbers.

Call Sign

provides a different telephone number to the main telephone number (this different number is the Call Sign number). The Call Sign number will ring with a different ring tone when someone calls it. Call Sign is offered subject to the availability of Call Sign numbers.

Where a renumber is required to provide Call Sign, this will be offered free of charge.

Call Sign is compatible with all BT corded and most BT cordless phones, but may not be compatible with some other equipment.

Call Sign is not available on BT Home or Business Highway.

Customers cannot choose their Call Sign number.

Ring Back

the User will receive a call to alert the User to a previously engaged number becoming free. Ring Back will keep trying the engaged number up to a maximum of 45 minutes. The charge is raised when the distinctive ringing occurs and the network is ready to set up the Ring Back call.

Three Way Calling

is a conference calling service that allows three calls to join in the conversation. Each participant is charged at normal dialled rates for the part of the call that they dialled into.