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Section 1:Exchange Lines

Part 18:Ancillary Services & Facilities


Subpart 1:Restriction and Restoration of Service

Service from an exchange line may be restricted. This can be either at the request of a customer, or initiated by BT where charges are unpaid or where illicit attachments have been made to an exchange line.

Pricing Information



Single Payment Charge

Exc VAT

Inc VAT

£

£

RESTRICTION OF SERVICE AT CUSTOMER'S REQUEST to be raised even if the restriction is applied at the same time as the line is provided:

First line - Business

23.24

27.89

First line - Residential

22.17

26.60

Each additional line on same installation - Business

23.24

27.89

Each additional line on same installation - Residential

22.17

26.60

The information above includes making outgoing calls barred (OCB), incoming calls barred (ICB) or temporarily out of service (TOS). With OCB on digital exchanges, 999 access is provided as are 150, 151, 152 and 154. However, incoming reverse charge calls can still be made to the telephone. The charge is raised when the restriction is applied and there is no charge for restoration to full service.



Single Payment Charge

Exc VAT

Inc VAT

£

£

CALL BARRING TO PREMIUM RATE SERVICES BY ADMINISTRATIVE CONTROL FULL OR PARTIAL CALL BARRING:

Provision per line

0.00

0.00

These facilities are only available to customers connected to a digital exchange. There is no charge for restoration to full telephone service but the request should be made in writing. Only one call barring facility can be put on a customers line at one time.



Rental

Exc VAT

Inc VAT

£(pq)

£(pq)

CALL BARRING TO INTERNATIONAL & PREMIUM RATE SERVICE CALLS BY ADMINISTRATIVE CONTROL

Business

12.60

15.12

Residential

3.75

4.50



Single Payment Charge Res

Single Payment Charge Bus

Exc VAT

Inc VAT

Exc VAT

Inc VAT

£

£

£

£

RESTORATION OF SERVICE AFTER TEMPORARY SUSPENSION OF OUTGOING CALLS FOR NON-PAYMENT OF CHARGES

Restore First Line from OCB

10.00

12.00

15.00

18.00

Restore Suffix Line from OCB

0.00

0.00

0.00

0.00



Single Payment Charge Res

Single Payment Charge Bus

Exc VAT

Inc VAT

Exc VAT

Inc VAT

£

£

£

£

RESTORATION OF SERVICE AFTER TEMPORARY SUSPENSION FOR NON-PAYMENT OF CHARGES OR AFTER SUSPENSION IN ACCORDANCE WITH ILLICIT ATTACHMENTS PROCEDURE:

Before notice of summary termination has expired:

-First Line

15.00

18.00

25.00

30.00

- Each additional line on same installation

5.00

6.00

5.00

6.00

REPROVISION OF SERVICE AFTER CESSATION WHERE THE FINAL BILL WAS NOT PAID WITHIN REQUIRED TIMESCALE:

After notice of summary termination has expired & the same customer is again allowed service on signing a new contract:

i. No internal or external wiring required:

-First line

31.50

37.80

30.00

36.00

-Each additional line on same installation

5.00

6.00

5.00

6.00

ii. Internal or external wiring required - standard charges as in Part 2

Line Reversal

This facility is made available to payphone operators who require a line reversal signal at called party answer. This facility can only be made available in conjunction with a business line which has been configured as single line PBX. This facility does not include payphone line service surround e.g access to Directory Enquiries.



Connection Charge

Rental

Exc VAT

Inc VAT

Exc VAT

Inc VAT

£

£

£(pq)

£(pq)

Line Reversal

0.00

0.00

0.00

0.00