BT Price List

Section 55:Personal (Residential) Customer Options

Part 4:Friends & Family International

Subpart 1:Friends & Family International

Friends & Family International is an opt-in package which provides special low pence per minute rates for international calls to all direct dialled destinations. It is available only to residential customers with a Calling Plan in this Section. The option, available on PSTN lines, is charged on a per account basis. The fee is additive to the relevant Calling Plan fee.

Eligibility

The option is available on a per account basis (where all lines on the account are at a single address) to all residential customers with one of the following Calling Plans in this Section: Unlimited Weekend Calls, Unlimited Evening & Weekend Calls, Unlimited Anytime Calls, Home UnlimitedPhone WeekendSaver Plan, No Inclusive CallsUnlimited Evening & Weekend Plan, Unlimited Anytime WeekendPlan, Unlimited Anytime Plan Plus, BTUnlimited TogetherEvening -& LocalWeekend CallsPlan, OptionUnlimited Anytime andPlan, Unlimited Anytime Plan Plus, BT Working Together excluding customers- whoLocal have:Calls Option and BT Working Together excluding customers who have:

(A)

- Business Lines

- Lines not provided by BT

- Public Payphone Lines

- Payphone Lines rented at the concessionary rate

- Out of Area Lines

- Exchange Lines provided at non served premises

- Service Provider Calls & Access

- ISDN Lines

- Shared Service lines

- Telepoint

- Temporary lines

- BT Basic -International Freedom

- International Freedom

Pricing Information

PSTN

The fee for the option is £3.60 inc. VAT per quarter inc. VAT per quarter . The call prices for calls to fixed lines and to mobiles in each country are shown in Table 1.

Table 1 - Prices

Country	Option Rate for calls to Fixed Lines		Option Rate for calls to Mobiles and other Special and Higher Rate Services		Notes
	Pence per minute		Pence per minute
	Exc VAT	Inc VAT	Exc VAT	Inc VAT
	pence	pence	pence	pence
Afghanistan	33.916	40.70	58.416	70.10	.
Albania	15.083	18.10	39.083	46.90	.
Algeria	25.416	30.50	49.666	59.60	.
Andorra	7.500	9.00	31.583	37.90	.
Angola	15.083	18.10	39.083	46.90	.
Anguilla	25.416	30.50	49.666	59.60	.
Antarctica Australian Territory	50.916	61.10	50.916	61.10	.
Antigua & Barbuda	15.083	18.10	39.083	46.90	.
Antilles (Netherlands)	25.416	30.50	49.666	59.60	.
Argentina	4.666	5.60	27.750	33.30	.
Armenia	20.166	24.20	44.416	53.30	.
Aruba	15.083	18.10	39.083	46.90	.
Ascension Island	50.916	61.10	50.916	61.10	.
Australia (incl. Christmas Is. & Cocos Is.)	2.416	2.90	28.166	33.80	.
Austria	2.416	2.90	28.166	33.80	.
Azerbaijani Republic	20.166	24.20	44.416	53.30	.
Azores	2.333	2.80	28.083	33.70	.
Bahamas	7.500	9.00	7.500	9.000	.
Bahrain	25.416	30.50	49.666	59.60	.
Bangladesh	4.833	5.80	9.083	10.90	.
Barbados	8.250	9.90	32.416	38.90	.
Belarus	26.833	32.20	51.083	61.30	.
Belgium	2.416	2.90	28.166	33.80	.
Belize	25.416	30.50	49.666	59.60	.
Benin	25.416	30.50	49.666	59.60	.
Bermuda	7.500	9.00	31.583	37.90	.
Bhutan	25.416	30.50	49.666	59.60	.
Bolivia	25.416	30.50	49.666	59.60	.
Bosnia and Herzegovina	15.083	18.10	39.083	46.90	.
Botswana	15.083	18.10	39.083	46.90	.
Brazil	5.083	6.10	28.166	33.80	.
Brunei Darussalam	15.083	18.10	39.083	46.90	.
Bulgaria	7.833	9.40	31.916	38.30	.
Burkina Faso	25.416	30.50	49.666	59.60	.
Burundi	25.416	30.50	49.666	59.60	.
Cambodia (Kingdom of)	50.916	61.10	76.083	91.30	.
Cameroon	15.083	18.10	39.083	46.90	.
Canada	2.416	2.90	2.416	2.900	.
Canary Islands	2.416	2.90	28.166	33.80	.
Cape Verde	33.916	40.70	58.416	70.10	.
Cayman Islands	15.083	18.10	39.083	46.90	.
Central African Republic	33.916	40.70	33.916	40.70	.
Chad	33.916	40.70	33.916	40.70	.
Chile	4.666	5.600	27.750	33.30	.
China	2.333	2.800	28.083	33.70	.
Colombia	15.083	18.10	39.083	46.90	.
Comoros	50.916	61.10	76.083	91.30	.
Congo	25.416	30.50	49.666	59.60	.
Cook Islands	68.916	82.70	68.916	82.70	.
Costa Rica	15.083	18.10	39.083	46.90	.
Cote d'Ivoire	25.416	30.50	49.666	59.60	.
Croatia	2.250	2.70	28.000	33.60	.
Cuba	86.333	103.60	110.583	132.70	.
Cyprus (excluding northern Cyprus)	2.416	2.90	28.166	33.80	.
Czech Republic	2.333	2.80	28.083	33.70	.
Democratic Republic of the Congo (formerly Zaire)	33.916	40.70	58.416	70.10	.
Denmark	2.416	2.90	28.166	33.80	.
Diego Garcia	86.333	103.60	86.333	103.60	.
Djibouti	33.916	40.70	58.416	70.10	.
Dominica	15.083	18.10	39.083	46.90	.
Dominican Republic	15.083	18.10	39.083	46.90	.

Country	Option Rate for calls to Fixed Lines		Option Rate for calls to Mobiles and other Special and Higher Rate Services		Notes
	Pence per minute		Pence per minute
	Exc VAT	Inc VAT	Exc VAT	Inc VAT
	pence	pence	pence	pence
East Timor	86.333	103.60	110.583	132.70	.
Ecuador	25.416	30.50	49.666	59.60	.
Egypt	16.666	20.00	40.750	48.90	.
El Salvador	25.416	30.50	49.666	59.60	.
Equatorial Guinea	33.916	40.70	58.416	70.10	.
Eritrea	33.916	40.70	58.416	70.10	.
Estonia	4.666	5.60	27.750	33.30	.
Ethiopia (Federal Democratic Republic of)	25.416	30.50	49.666	59.60	.
Falkland Islands	50.916	61.10	50.916	61.10	.
Faroe Islands	25.416	30.50	49.666	59.60	.
Fiji	33.916	40.70	58.416	70.10	.
Finland	4.833	5.80	28.000	33.60	.
France	2.416	2.90	28.166	33.80	.
French Guiana	25.416	30.50	49.666	59.60	.
French Polynesia	33.916	40.70	58.416	70.10	.
Gabon	25.416	30.50	49.666	59.60	.
Gambia	26.833	32.20	51.083	61.30	.
Georgia	15.083	18.10	39.083	46.90	.
Germany	2.416	2.90	28.166	33.80	.
Ghana	8.250	9.90	32.416	38.90	.
Gibraltar	4.666	5.60	27.750	33.30	.
Greece	2.416	2.90	28.166	33.80	.
Greenland	50.916	61.10	76.083	91.30	.
Grenada (inc. Carriacou)	15.083	18.10	39.083	46.90	.
Guadeloupe	15.083	18.10	39.083	46.90	.
Guam	25.416	30.50	25.416	30.50	.
Guatemala	25.416	30.50	49.666	59.60	.
Guinea	25.416	30.50	49.666	59.60	.
Guinea Bissau	68.916	82.70	68.916	82.70	.
Guyana	33.916	40.70	58.416	70.10	.
Haiti	25.416	30.50	49.666	59.60	.
Honduras	25.416	30.50	49.666	59.60	.
Hong Kong	2.333	2.80	2.333	2.80	.
Hungary	2.333	2.80	28.083	33.70	.
Iceland	4.666	5.60	27.750	33.30	.
India	5.083	6.10	9.25	11.10	.
Indonesia	15.083	18.10	39.083	46.90	.
Iran	7.833	9.40	31.916	38.30	.
Iraq	15.083	18.10	39.083	46.90	.
Ireland (Republic of)	2.416	2.90	28.166	33.80	.
Israel	2.416	2.90	28.166	33.80	.
Italy (Inc. Vatican City)	2.416	2.90	28.166	33.80	.
Jamaica	5.083	6.10	28.166	33.80	.
Japan	2.333	2.80	28.083	33.70	.
Jordan	15.083	18.10	39.083	46.90	.
Kazakhstan	25.416	30.50	49.666	59.60	.
Kenya	16.666	20.00	40.750	48.90	.
Kiribati	68.916	82.70	68.916	82.70	.
Korea PDR (North)	68.916	82.70	68.916	82.70	.
Korea Republic (South)	4.666	5.60	27.750	33.30	.
Kuwait	15.083	18.10	39.083	46.90	.
Kyrgyz Republic	25.416	30.50	49.666	59.60	.
Laos	33.916	40.70	58.416	70.10	.
Latvia	4.666	5.60	27.750	33.30	.
Lebanon	15.833	19.00	40.000	48.00	.
Lesotho	25.416	30.50	49.666	59.60	.
Liberia	25.416	30.50	49.666	59.60	.
Libya	25.416	30.50	49.666	59.60	.
Liechtenstein	7.500	9.00	31.583	37.90	.
Lithuania	4.666	5.60	27.750	33.30	.
Luxembourg	2.250	2.70	28.000	33.60

Country	Option Rate for calls to Fixed Lines		Option Rate for calls to Mobiles and other Special and Higher Rate Services		Notes
	Pence per minute		Pence per minute
	Exc VAT	Inc VAT	Exc VAT	Inc VAT
	pence	pence	pence	pence
Macao	20.166	24.20	44.416	53.30	.
Macedonia	15.083	18.10	39.083	46.90	.
Madagascar	25.416	30.50	49.666	59.60	.
Madeira	2.333	2.80	28.083	33.70	.
Malawi ( The Republic of)	15.083	18.10	39.083	46.90	.
Malaysia	4.833	5.80	28.000	33.60	.
Maldives	33.916	40.70	58.416	70.10	.
Mali	33.916	40.70	58.416	70.10	.
Malta	7.833	9.40	31.916	38.30	.
Marshall Island	33.916	40.70	33.916	40.70	.
Martinique	15.083	18.10	39.083	46.90	.
Mauritania	25.416	30.50	49.666	59.60	.
Mauritius	26.833	32.20	51.083	61.30	.
Mayotte	25.416	30.50	49.666	59.60	.
Mexico	7.500	9.00	31.583	37.90	.
Micronesia	25.416	30.50	25.416	30.50	.
Moldova	15.083	18.10	39.083	46.90	.
Monaco	4.666	5.60	27.750	33.30	.
Mongolia	33.916	40.70	58.416	70.10	.
Montenegro	15.083	18.10	39.083	46.90	.
Montserrat	25.416	30.50	49.666	59.60	.
Morocco	15.833	19.00	40.000	48.00	.
Mozambique	20.166	24.20	44.416	53.30	.
Myanmar (formerly Burma)	33.916	40.70	58.416	70.10	.
Namibia	15.083	18.10	39.083	46.90	.
Nauru	86.333	103.60	86.333	103.60	.
Nepal	50.916	61.10	76.083	91.30	.
Netherlands	2.416	2.90	28.166	33.80	.
New Caledonia	33.916	40.70	58.416	70.10	.
New Zealand (inc Chatham Islands)	2.416	2.90	28.166	33.80	.
Nicaragua	25.416	30.50	49.666	59.60	.
Niger	15.083	18.10	39.083	46.90	.
Nigeria	8.250	9.90	32.416	38.90	.
Niue	68.916	82.70	68.916	82.70	.
Norfolk Islands	86.333	103.60	86.333	103.60	.
Northern Marianas	50.916	61.10	50.916	61.10	.
Norway	2.416	2.90	28.166	33.80	.
Oman	26.833	32.20	51.083	61.30	.
Pakistan	5.083	6.10	9.25	11.10	.
Palau (The Republic of)	50.916	61.10	50.916	61.10	.
Palestinian National Authority	15.083	18.10	39.083	46.90	.
Panama	15.083	18.10	39.083	46.90	.
Papua New Guinea	68.916	82.70	93.083	111.70	.
Paraguay	20.166	24.20	44.416	53.30	.
Peru	33.916	40.70	58.416	70.10	.
Philippines	8.250	9.90	32.416	38.90	.
Poland	2.416	2.90	28.166	33.80	.
Portugal	2.333	2.80	28.083	33.70	.
Puerto Rico	4.666	5.60	4.666	5.60	.
Qatar	21.333	25.60	45.583	54.70	.
Reunion	15.083	18.10	39.083	46.90	.
Rodriguez Islands	25.416	30.50	25.416	30.50	.
Romania	4.833	5.80	28.000	33.60	.
Ross Island	25.416	30.50	25.416	30.50	.
Russian Federation	5.083	6.10	28.166	33.80	.
Rwandese Republic	20.166	24.20	44.416	53.30	.
Samoa (US)	25.416	30.50	25.416	30.50	.
Samoa (Western)	33.916	40.70	58.416	70.10	.
San Marino	2.250	2.70	2.250	2.70	.
Sao Tome & Principe	86.333	103.60	110.583	132.70	.
Saudi Arabia	16.666	20.00	40.750	48.90	.
Senegal	25.416	30.50	49.666	59.60	.
Serbia	15.083	18.10	39.083	46.90	.
Seychelles	15.083	18.10	39.083	46.90	.
Sierra Leone	21.333	25.60	45.583	54.70	.
Singapore	2.333	2.80	28.083	33.70	.
Sint Maarten	25.416	30.50	49.666	59.60	.
Slovak Republic	2.250	2.70	28.000	33.60	.
Slovenia	2.250	2.70	28.000	33.60	.
Solomon Islands	86.333	103.60	86.333	103.60	.

Country	Option Rate for calls to Fixed Lines		Option Rate for calls to Mobiles and other Special and Higher Rate Services		Notes
	Pence per minute		Pence per minute
	Exc VAT	Inc VAT	Exc VAT	Inc VAT
	pence	pence	pence	pence
Somalia	50.916	61.10	76.083	91.30	.
South Africa	2.416	2.90	28.166	33.80	.
South Sudan	20.166	24.20	44.416	53.30	.
Spain (inc. Balearic Islands)	2.416	2.90	28.166	33.80	.
Sri Lanka	15.833	19.00	40.000	48.00	.
St Helena	86.333	103.60	86.333	103.60	.
St Kitts & Nevis (formerly St Christopher)	15.083	18.10	39.083	46.90	.
St Lucia	7.500	9.00	31.583	37.90	.
St Pierre & Miquelon	25.416	30.50	49.666	59.60	.
St Vincent & the Grenadines	15.083	18.10	39.083	46.90	.
Sudan	20.166	24.20	44.416	53.30	.
Suriname	33.916	40.70	58.416	70.10	.
Swaziland	15.083	18.10	39.083	46.90	.
Sweden	2.416	2.90	28.166	33.80	.
Switzerland	2.416	2.90	28.166	33.80	.
Syria	50.916	61.10	76.083	91.30	.
Taiwan	4.666	5.60	27.750	33.30	.
Tajikstan	20.166	24.20	44.416	53.30	.
Tanzania	15.083	18.10	39.083	46.90	.
Thailand	5.083	6.10	28.166	33.80	.
Togolese Republic (The)	25.416	30.50	49.666	59.60	.
Tokelau	68.916	82.70	68.916	82.70	.
Tonga	33.916	40.70	58.416	70.10	.
Trinidad & Tobago	4.833	5.80	28.000	33.60	.
Tunisia	15.833	19.00	40.000	48.00	.
Turkey (and northern Cyprus)	7.166	8.60	31.333	37.60	.
Turkmenistan	20.166	24.20	44.416	53.3	.
Turks & Caicos Is	15.083	18.10	39.083	46.90	.
Tuvalu	50.916	61.10	50.916	61.10	.
Uganda	15.083	18.10	39.083	46.90	.
Ukraine	15.083	18.10	39.083	46.90	.
United Arab Emirates	16.666	20.00	40.750	48.90	.
Uruguay	15.083	18.10	39.083	46.90	.
USA	2.416	2.90	2.416	2.90	.
Uzbekistan	15.083	18.10	39.083	46.90	.
Vanuatu	68.916	82.70	93.083	111.70	.
Venezuela	7.500	9.00	31.583	37.90	.
Vietnam	50.916	61.10	76.083	91.30	.
Virgin Islands (UK)	25.416	30.50	49.666	59.60	.
Virgin Islands (US)	7.500	9.00	7.500	9.00	.
Wallis & Futuna	86.333	103.60	86.333	103.60	.
Yemen (formerly Yeman AR and Yemen PDR)	33.916	40.70	58.416	70.10	.
Zambia	2.250	2.70	28.000	33.60	.
Zimbabwe	8.250	9.90	32.416	38.90	.

The prices in Table 1 for calls to mobiles apply only for mobiles based in the country shown (for number ranges see Section 2 Part 17). They do not apply to mobiles from other countries (including the UK) which may be operating on a roaming basis. Calls to UK Mobiles abroad are charged at the mobile rate applicable to the calling plan the customer is on.

Customers with 2 or more PSTN lines on the same account will be able to take the option: they will receive the Friends & Family International rate for all countries on all lines.

The price for calls to fixed lines in the Republic of Ireland does not apply for Customers in Northern Ireland as calls from Northern Ireland to the Republic of Ireland are charged at the appropriate BT Calling Plan option rates for Local and National calls. The price for calls to mobile telephones in the Republic of Ireland applies to all customers with this option.

Friends & Family International call prices will not apply to International 64k data calls which will be charged at Standard rates.

Friends & Family International call prices will not apply to calls made via Broadband Talk.

A Call Set-up Fee of 15.71 pence (inc. VAT.) per per call will be charged for all calls to the countries shown in the table above

Conditions

1. Service is provided under BT's terms & conditions for residential service as amended by the conditions below.

2. The Eligibility criteria, prices and Terms and Conditions of the Calling Plans with which the Friends & Family International is associated on an account will remain in force except as modified by the above.

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