Additions

Adding Lines to the Inventory

Where additional Lines ("Additional Lines") are added to the Inventory and are the same type as those already included within the Inventory ("Original Lines"), the Service Care Level and Call Option applicable to the Original Lines will be applied to the Additional Lines. Where the Customer requires a different Service Care Level or Call Option to apply to the Additional Lines the Customer must terminate the BT Business Complete Contract (in which case the Annual Charge may apply subject to the migration rules set out below) and sign a new BT Business Complete Contract.

The Customer may opt to take the Unlimited Calls Package on the Additional Lines whether or not the Unlimited Calls Package applies to the Original Lines, subject to the Installation rule below.

Where the Unlimited Calls Package is to be applied to a Line in an Installation, it will be applied to all Lines in the Installation (in which case the Additional Monthly Subscription will apply per Line in the Installation).

The Inclusive Minutes will be included on all Additional Lines and all Additional Lines will be included in the CUG.

Adding Compatible Broadband Services

The Customer can add Compatible Broadband Services to the Inventory and BT will apply the discounts applicable to Compatible Broadband Services set out above.

Adding Compatible Mobile Services

With effect from 19th September 2011, the Customer can add Compatible Mobile Services to the Inventory and BT will apply the discounts and reduced charges applicable to the Compatible Mobile Services set out above.

Removal of Services from the Inventory

Upon removal of any Line and/or Compatible Broadband Service and/or Compatible Mobile Service from the Inventory the charges applicable to the Standard Contract for the Line or Compatible Broadband Service or Compatible Mobile Service will apply.

Where removal from the Inventory is due to termination of the Line and/or Compatible Broadband Service and/or Compatible Mobile Service, termination charges may apply under the relevant Standard Contract for the Line or Compatible Broadband Service or Compatible Mobile Service. Where the termination charge is raised within the Minimum Period of BT BT Business Complete the termination charge will be Contributory Spend.

Where a Line and/or Compatible Broadband Service or Compatible Mobile Service is removed from the Inventory this may hinder the Customer's ability to meet the Committed Spend in which case the Annual Charge may apply.

Where the BT Business Complete Contract is terminated the charges applicable to the Standard Contracts for the Lines or Compatible Broadband Services or Compatible Mobile Service will apply.

Removal of Lines from the Inventory

Where the removal of a Line from the Inventory means that there are no longer any Lines in the Inventory, the BT Business Complete Contract will terminate and the date of termination will be the date upon which BT measures the Customers Contributory Spend and will apply the Annual Spend rules set out below.

Removal of Compatible Broadband Services or Compatible Mobile Services from the Inventory

Where the removal of a Compatible Broadband Service or Compatible Mobile Service from the Inventory means that there are no longer any Compatible Broadband Services or Compatible Mobile Service in the Inventory, the discounts applied under BT Business Complete due to the inclusion of Compatible Broadband Services and/or Compatible Mobile Service in the Inventory will cease.