BT LogoBT Price List

Section 2:Call Charges & Exchange Line Services

Part 1:Basic Inland Call Charges

Subpart 1:Calls Charged By Time Duration - Residential

Prices specific to Residential packages appear in Section 55 , except in the following circumstances where prices in this Section apply.

On package:-

  • -Light User Scheme
  • And in the case of the following line types:-
  • - ISDN2
  • - ISDN2e

And in the case of the following line types:-

  • - ISDN2
  • - ISDN2e

Pricing Information

See General Notes (sub part 4) for details of the applicable Call Set-up Fee.





TYPE OF CALL

Price in pence per minute

daytime

Mon-Fri 7am-7pm

evenings & night-time

Mon-Fri before 7am & after 7pm

weekend

All Day Sat & Sun

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Pence

Pence

Pence

Pence

Pence

Pence

Local

3.36

3.948

0.851

1.000

0.851

1.000

National

6.73

7.908

3.36

3.948

1.27

1.493

Local NTS

3.36

3.948

0.851

1.000

0.851

1.000

Freephone

Free to Caller

c-Calls to Message Services and Personal Numbering Services

10.70

12.573

6.20

7.285

3.27

3.843

d-Calls to Personal Numbering Services

14.22

16.709

8.38

9.847

8.38

9.847

e-Calls to Personal Numbering Services

4.2

4.935

4.2

4.935

4.2

4.935

f-Calls to Personal Numbering Services and Mobile telephones

25.53

29.998

17.02

19.999

8.51

10.000

fm1-Calls to Mobile telephones (a)

11.063

13.00

6.808

8.000

4.255

5.000

fm2-Calls to Mobile telephones

11.063

13.00

6.808

8.000

4.255

5.000

fm3-Calls to Mobile telephones (a)

11.063

13.00

6.808

8.000

4.255

5.000

fm4-Calls to Mobile telephones (a)

11.063

13.00

6.808

8.000

4.255

5.000

fm5-Calls to Mobile telephones (a)

11.063

13.00

6.808

8.000

4.255

5.000

fm6-Calls to Mobile telephones (a)

19.289

22.665

14.428

16.953

3.514

4.129

fm7-Calls to Mobile telephones (a)

11.063

13.00

6.808

8.000

4.255

5.000

fm8- Calls to Mobile telephones

11.063

13.00

6.808

8.000

4.255

5.000

fm9- Calls to Mobile telephones

11.063

13.00

6.808

8.000

4.255

5.000

fm10- Calls to Mobile telephones

16.000

18.800

12.500

14.688

5.300

6.228

fm11- Calls to Mobile telephones

14.000

16.450

14.000

16.450

14.000

16.450

fm12- Calls to Mobile telephones

11.234

13.200

11.234

13.200

11.234

13.200

fm13- Calls to Mobile telephones (a)

14.974

17.595

12.734

14.963

7.114

8.359

fm14- Calls to Mobile telephones (a)

9.600

11.280

9.600

11.280

9.600

11.280

fw1 - Calls to WiFi Services(a)

13.200

15.510

13.200

15.510

6.440

7.567

fw2 - Calls to WiFi Services

12.500

14.688

10.400

12.220

5.300

6.228

fw3 - Calls to WiFi Services

13.900

16.333

11.100

13.043

5.600

6.580

fw4 - Calls to WiFi Services

13.500

15.863

8.250

9.694

4.130

4.853

fw5 - Calls to WiFi Services

12.600

14.805

10.200

11.985

5.700

6.698

fw6 - Calls to WiFi Services

11.000

12.925

8.800

10.340

5.300

6.228

fw7 - Calls to WiFi Services(a)

10.500

12.338

10.500

12.338

10.500

12.338

fw8 - Calls to WiFi Services (a)

16.00

18.80

12.50

14.688

5.30

6.228

fw9 - Calls to WiFi Services

14.000

16.450

14.000

16.450

14.000

16.450

fw10 - Calls to WiFi Services

8.372

9.837

8.372

9.837

8.372

9.837

fw11 - Calls to WiFi Services

11.000

12.925

11.000

12.925

11.000

12.925

g1-Calls to Premium Rate Services

5.106

6.000

2.127

2.500

2.127

2.500

g2-Calls to Internet Services

4.211

4.948

2.112

2.482

1.702

2.000

g4-Calls to Internet Services

1.702

2.000

0.851

1.000

0.851

1.000

g5-Calls to Internet Services

0.851

1.000

0.510

0.600

0.425

0.500

g6-Calls not including Internet Services

4.255

5.000

4.255

5.000

4.255

5.000

g7-Calls not including Internet Services

8.510

10.000

8.510

10.000

8.510

10.000

g8-Calls not including Internet Services

0.851

1.000

0.851

1.000

0.851

1.000

g9-Calls not including Internet Services

1.702

2.000

1.702

2.000

1.702

2.000

g10-Calls not including Internet Services

2.553

3.000

2.553

3.000

2.553

3.000

g11-Calls not including Internet Services

3.404

4.000

3.404

4.000

3.404

4.000

g12-Calls not including Internet Services

5.106

6.000

5.106

6.000

5.106

6.000

g13-Calls not including Internet Services

5.957

7.000

5.957

7.000

5.957

7.000

g14-Calls not including Internet Services

6.808

8.000

6.808

8.000

6.808

8.000

g15-Calls not including Internet Services

7.659

9.000

7.659

9.000

7.659

9.000

g16-Calls not including Internet Services

1.702

2.000

0.851

1.000

0.851

1.000

g17-Calls not including Internet Services

2.553

3.000

1.702

2.000

0.851

1.000

g18-Calls not including Internet Services

3.361

3.950

0.851

1.000

0.851

1.000

g19-Calls not including Internet Services

3.361

3.950

1.268

1.490

0.851

1.000

g20-Calls not including Internet Services

4.211

4.948

2.112

2.482

1.702

2.000

g21 - Calls to New Voice Services

4.16

4.888

1.70

1.998

1.00

1.175

g22-Calls not including Internet Services

0.425

0.500

0.425

0.500

0.425

0.500

g23-Calls not including Internet Services

6.730

7.908

3.360

3.948

1.270

1.493

g26-Calls not including Internet Services

3.404

4.000

2.553

3.000

0.851

1.000

g27-Calls not including Internet Services

1.277

1.501

1.277

1.501

1.277

1.501

g28-Calls not including Internet Services

2.128

2.501

2.128

2.501

2.128

2.501

i1-Calls to Internet Services

4.255

5.000

4.255

5.000

4.255

5.000

i2-Calls to Internet Services

8.510

10.000

8.510

10.000

8.510

10.000

i3-Calls to Internet Services

0.851

1.000

0.851

1.000

0.851

1.000

i4-Calls to Internet Services

1.702

2.000

1.702

2.000

1.702

2.000

i5-Calls to Internet Services

2.553

3.000

2.553

3.000

2.553

3.000

i8-Calls to Internet Services

3.404

4.000

3.404

4.000

3.404

4.000

i9-Calls to Internet Services

5.106

6.000

5.106

6.000

5.106

6.000

i10-Calls to Internet Services

5.957

7.000

5.957

7.000

5.957

7.000

i11-Calls to Internet Services

6.808

8.000

6.808

8.000

6.808

8.000

i12-Calls to Internet Services

7.659

9.000

7.659

9.000

7.659

9.000

i13-Calls to Internet Services

2.553

3.00

1.702

2.00

0.851

1.00

i14-Calls to Internet Services

3.361

3.95

1.268

1.49

0.851

1.00

i15-Calls to Internet Services

3.361

3.950

0.851

1.000

0.851

1.000

i16-Calls to Internet Services

3.361

3.950

3.361

3.950

3.361

3.950

i17-Calls to Internet Services

3.194

3.753

0.809

0.951

0.809

0.951

i18-Calls to Internet Services

3.026

3.556

0.766

0.901

0.766

0.901

i19-Calls to Internet Services

2.858

3.359

0.724

0.851

0.724

0.851

i20-Calls to Internet Services

2.690

3.161

0.681

0.801

0.681

0.801

i21-Calls to Internet Services

2.553

3.000

0.851

1.000

0.851

1.000

i22-Calls to Internet Services

2.425

2.850

0.808

0.950

0.808

0.950

i23-Calls to Internet Services

2.297

2.699

0.765

0.899

0.765

0.899

i24-Calls to Internet Services

2.425

2.850

0.851

1.000

0.851

1.000

i25-Calls to Internet Services

2.297

2.699

0.851

1.000

0.851

1.000

i26-Calls to Internet Services

3.404

4.000

1.702

2.000

0.851

1.000

i27-Calls to Internet Services

6.730

7.908

3.360

3.948

1.270

1.493

i30-Calls to Internet Services

3.404

4.000

2.553

3.000

0.851

1.000

i31-Calls to Internet Services

1.277

1.501

1.277

1.501

1.277

1.501

i32-Calls to Internet Services

2.128

2.501

2.128

2.501

2.128

2.501

i33-Calls to Internet Services

4.255

5.000

3.404

4.000

1.702

2.000

j-Calls to Personal Numbering Services

27.23

31.996

18.72

21.996

8.93

10.493

k-Calls to Personal Numbering Services

31.91

37.495

21.27

24.993

10.63

12.491

m-Calls to Premium Rate Services

34.93

41.043

24.10

28.318

24.10

28.318

n-Calls to Premium Rate Services and Information Services

12.60

14.805

12.60

14.805

12.60

14.805

pn1-Calls to Personal Numbering Services

20.425

24.000

13.617

16.000

6.808

8.000

pn2-Calls to Personal Numbering Services

42.553

50.000

42.553

50.000

42.553

50.000

pn3-Calls to Personal Numbering Services

41.702

49.000

33.191

39.000

33.191

39.000

pn4-Calls to Personal Numbering Services

22.127

26.000

22.127

26.000

22.127

26.000

pn5-Calls to Personal Numbering Services

14.468

17.000

14.468

17.000

14.468

17.000

pn6-Calls to Personal Numbering Services

17.021

20.000

17.021

20.000

17.021

20.000

pn8-Calls to Personal Numbering Services

17.000

19.975

17.000

19.975

17.000

19.975

pn9-Calls to Personal Numbering Services

20.000

23.500

20.000

23.500

20.000

23.500

pn10-Calls to Personal Numbering Services

29.787

35.000

29.787

35.000

29.787

35.000

pn11-Calls to Personal Numbering Services

33.191

39.000

24.681

29.000

24.681

29.000

pn12-Calls to Personal Numbering Services

22.979

27.000

22.979

27.000

22.979

27.000

pn13-Calls to Personal Numbering Services

33.191

39.000

33.191

39.000

33.191

39.000

pn14-Calls to Personal Numbering Services

25.106

29.500

25.106

29.500

25.106

29.500

pn15-Calls to Personal Numbering Services

11.064

13.000

11.064

13.000

11.064

13.000

pn16-Calls to Personal Numbering Services

11.915

14.000

11.915

14.000

11.915

14.000

pn17-Calls to Personal Numbering Services

12.766

15.000

12.766

15.000

12.766

15.000

pn18-Calls to Personal Numbering Services

13.617

16.000

13.617

16.000

13.617

16.000

pn19-Calls to Personal Numbering Services

8.510

10.000

8.510

10.000

8.510

10.000

pn20-Calls to Personal Numbering Services

20.425

24.000

20.425

24.000

20.425

24.000

pn21-Calls to Personal Numbering Services

35.00

41.125

35.00

41.125

35.00

41.125

pn22-Calls to Personal Numbering Services

8.783

10.321

5.652

6.642

4.783

5.621

p0-Calls to Premium Rate Services

127.65

149.989

127.65

149.989

127.65

149.989

p1-Calls to Premium Rate Services

41.702

49.000

33.191

39.000

33.191

39.000

p2-Calls to Premium Rate Services

42.553

50.00

38.297

45.00

38.297

45.00

p3-Calls to Premium Rate Services

85.106

100.000

85.106

100.000

85.106

100.000

p4-Calls to Premium Rate Services

41.702

49.000

41.702

49.000

41.702

49.000

p5-Calls to Premium Rate Services

42.553

50.000

42.553

50.000

42.553

50.000

p6-Calls to Premium Rate Services

21.276

25.000

21.276

25.000

21.276

25.000

p7-Calls to Premium Rate Services

51.063

60.000

51.063

60.000

51.063

60.000

p8-Calls to Premium Rate Services

63.829

75.000

63.829

75.000

63.829

75.000

p9-Calls to Premium Rate Services

8.510

10.000

8.510

10.000

8.510

10.000

p10-Calls to Premium Rate Services

29.787

35.000

29.787

35.000

29.787

35.000

p11-Calls to Premium Rate Services

110.638

130.000

110.638

130.000

110.638

130.000

p12-Calls to Premium Rate Services

12.765

15.000

12.765

15.000

12.765

15.000

p13-Calls to Premium Rate Services

17.021

20.000

17.021

20.000

17.021

20.000

p14-Calls to Premium Rate Services

25.531

30.000

25.531

30.000

25.531

30.000

p15-Calls to Premium Rate Services

34.042

40.000

34.042

40.000

34.042

40.000

p16-Calls to Premium Rate Services

38.297

45.000

38.297

45.000

38.297

45.000

p17-Calls to Premium Rate Services

46.808

55.000

46.808

55.000

46.808

55.000

p18-Calls to Premium Rate Services

55.319

65.000

55.319

65.000

55.319

65.000

p19-Calls to Premium Rate Services

59.574

70.000

59.574

70.000

59.574

70.000

p20-Calls to Premium Rate Services

68.085

80.000

68.085

80.000

68.085

80.000

p21-Calls to Premium Rate Services

72.340

85.000

72.340

85.000

72.340

85.000

p22-Calls to Premium Rate Services

76.595

90.000

76.595

90.000

76.595

90.000

p23-Calls to Premium Rate Services

80.851

95.000

80.851

95.000

80.851

95.000

p24-Calls to Premium Rate Services

93.617

110.000

93.617

110.000

93.617

110.000

p25-Calls to Premium Rate Services

102.127

120.000

102.127

120.000

102.127

120.000

p26-Calls to Premium Rate Services

119.148

140.000

119.148

140.000

119.148

140.000

p27-Calls to Premium Rate Services

4.255

5.000

4.255

5.000

4.255

5.000

p28-Calls to Premium Rate Services

31.910

37.495

21.270

24.993

10.630

12.491

p29-Calls to Premium Rate Services

23.829

28.000

11.914

14.000

11.914

14.000

p30-Calls to Premium Rate Services

46.808

55.000

29.787

35.000

29.787

35.000

p31-Calls to Premium Rate Services

11.064

13.001

11.064

13.001

11.064

13.001

p32-Calls to Premium Rate Services

15.319

18.000

15.319

18.000

15.319

18.000

p33-Calls to Premium Rate Services

106.383

125.001

106.383

125.001

106.383

125.001

p37 - Calls to Premium Rate Services

6.730

7.908

3.360

3.948

1.270

1.493

p38 - Calls to Premium Rate Services

5.106

6.000

5.106

6.000

5.106

6.000

p39 - Calls to Premium Rate Services

5.957

7.000

5.957

7.000

5.957

7.000

p40 - Calls to Premium Rate Services

6.808

8.000

6.808

8.000

6.808

8.000

p41 - Calls to Premium Rate Services

7.659

9.000

7.659

9.000

7.659

9.000

r-Calls to Pagers and Voice Messaging Services

6.730

7.908

3.360

3.948

2.510

2.950

Conditions

Service is provided under BT's Terms & Conditions for Business Service or BT's terms and conditions for residential service as appropriate.

Additional Information

The timed duration of a call begins only when the called party answers (this includes activation of answering machines and voice messaging services), and finishes when the calling party terminates the call.

Except where a call is made to a “specialised service" (see Section 2 Parts 11, 12, 13, 14, 15, 16 & 17), a call made from a fixed line to an exchange within the same charge group or to an exchange in an adjacent charge group is always charged at Local rates. All other Inland geographic calls are charged at `National' rates. Information concerning call charges between two charge groups is contained in the Phone Book. For additional charge group information customers can ring Operator Services on 100. Special arrangements apply for certain offshore islands - see Section 2 Part 9

On 1st October 1999 the National rate call charge was reduced to that of Regional rate. As there is now no difference between these charges, references to Regional rate have been removed from the Price List and other related literature.

Calls from Northern Ireland to fixed telephones in the Republic of Ireland will be charged at the appropriate Inland rate. Calls from Northern Ireland to mobile telephones registered in the Republic of Ireland will be charged at the same rate as calls from the rest of the United Kingdom to mobile telephones registered in the Republic of Ireland. Calls to the Channel Islands are charged at National Rate.

To identify the specific number ranges appropriate to charge bands other than Local or National, please see Section 2 Parts 11, 12, 13, 14, 15, 16 & 17

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