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Section 59:Bundles

Part 1:Bundles - No longer available for new supply from 4th February 2019


Subpart 11:Ultrafast Bundles - No longer available for new supply

Ultrafast 1 Bundle types

1. Capitalised terms used but not defined herein have the meanings given to them in the relevant terms and conditions (set out in paragraph 7 below).

2. The bundle options below are only available to BT Business Customers to whom BT, at its discretion, make them available and who:

2.1 enter new contracts for each product (?Bundled Products?) that forms an Ultrafast Bundle (as defined below) set out in paragraph 4;

2.2 fulfil the eligibility criteria set out in paragraph 4.3; and

2.3 takes one of the following bundle options (?Ultrafast Bundles?):

Ultrafast 1 + Value Line;

Ultrafast 1, Value Line + Static IP;

Ultrafast 1 + Standard Line;

Ultrafast 1, Standard Line + Static IP;

3. The Offer

3.1 The Customer will pay BT the following charges for the relevant Ultrafast Bundle:

3.1.1 the broadband price (set out in the table in paragraph 4) (the ?Monthly Broadband Price?);

3.1.2 the monthly PSTN line rental charge (set out in the table in paragraph 4) (the ?Monthly PSTN Price?); and

3.1.3 in the case of new customers, any applicable connection charges for the Bundled Products (as set out in the table if applicable).

3.2 The minimum period (set out in the table in paragraph 4) (the ?Minimum Period?) will apply to the relevant Ultrafast Bundle and will replace the minimum period that would otherwise have applied under the standard terms and conditions of any existing individual Bundled Products and will commence on the later service start date of any of the Bundled Products.

3.3 At the end of the Minimum Period, unless you terminate any of the Bundled Products in accordance with paragraph 5, you will continue to pay the Monthly Broadband Price plus the Monthly PSTN Price as set out in paragraph 4 below.

4. Bundled Products

4.1 The table below provides details of the Bundled Products, the Monthly Broadband Price, the Monthly PSTN Price, the Monthly Bundle Price (which is the sum of the Monthly PSTN Price and the Monthly Broadband Price) and the Minimum Period that apply to each Ultrafast Bundle.

4.2 Explanatory Note to the Customer: The Monthly PSTN Price is separate to the Monthly Broadband Price. The total monthly charges for the Ultrafast Bundle to be paid will be the Monthly Bundle Price (which is the sum of the Monthly PSTN Price and the Monthly Broadband Price) (this does not include any initial connection charges, set out in paragraph 3.1.3 above).

4.3 Eligibility: All new customers or any existing customers that currently take only one of Ultrafast 1 or a PSTN line.



Ultrafast Bundle

Bundled Products

Monthly Broadband Price

Monthly PSTN Price

Monthly Bundle Price

Minimum Period

Ultrafast 1 + Value Line

Ultrafast 1

Value Line

£40.70 (excluding VAT)

£15.90 (excluding VAT) or the then prevailing price as set out in Section 1 Part 2 of the BT Price List

£56.60

(excluding VAT)

24 months

Ultrafast 1, Value Line + Static IP

Ultrafast 1

Value Line

Static IP

Ultrafast 1 + Standard Line

Ultrafast 1

Standard Line

£41.00 (excluding VAT)

£21.20 (excluding VAT) or the then prevailing price as set out in Section 1 Part 2 of the BT Price List

£62.20

(excluding VAT)

24 months

Ultrafast 1, Standard Line + Static IP

Ultrafast 1

Standard Line

Static IP

5. Termination and Early Termination Charges

5.1 A Customer may terminate either of the Bundled Products in accordance with the standard terms and conditions of the relevant Bundled Product. Terminating one of the Bundled Products will not automatically end the contract for the other Bundled Product.

5.2 If a Customer ends its contract for any of the Bundled Products during the Minimum Period of the relevant Ultrafast Bundle:

5.2.1 BT will no longer provide the remaining Bundled Product at the Monthly Broadband Price and the charges for any remaining Bundled Product will revert to the standard monthly rental/subscription charges applicable at that time as set out in the BT Price List and/or any applicable Charges Schedule;

5.2.2 BT will charge any applicable early termination charges as set out in the applicable standard terms and conditions and if applicable, the Welcome Letter, for the terminated Bundled Products;

5.2.3 BT will calculate any applicable early termination charges, other than with respect to the PSTN line, using the proportion of the Monthly Broadband Price attributed to the terminated Bundled Product, rather than the standard Bundled Product monthly rental/subscription charges; and

5.2.4 The PSTN line will be subject to the standard early termination charges listed in Section 1 Part 2 of the BT price list.

5.3 Where the Customer informs BT that they wish to move the Bundled Products to a new Site:

5.3.1 the Bundled Products will continue to be eligible for the Monthly Broadband Price and the Monthly PSTN Price set out in the table in paragraph 4;

5.3.2 the Customer will not have to sign a new Ultrafast Bundle contract with a new Minimum Period ; and

5.3.3 no Termination Charges will apply, provided that the requested date for the restart at the new Site for each Bundled Product is within the same five Business Day period as the cease of service at the previous Site.

5.4 Where the requested date for the restart at the new Site for each Bundled Product is not within the same five Business Day period as the cease of Service at the previous Site:

5.4.1 the Bundled Products will continue to be provided and no Termination Charges will apply;

5.4.2 the Monthly Broadband Price and the Monthly PSTN Price will cease to apply to the Bundled Products;

5.4.3 the charges that will apply to the Bundle Products will be the standard monthly charges applicable to the individual Bundled Products as set out in the relevant sections of the BT Price List; and

5.4.4 if the Customer wishes to receive a Monthly Broadband Price, the Customer must agree to a new bundle, which will be subject to a new minimum period, and BT reserves the right to amend the Monthly Broadband Price.

6. Calls and Lines Packages

6.1 No calls and line packages other than BT Business Call Essentials and the BT Business Call Essential UK Unlimited Call Package can be taken with this offer.

7. Terms and Conditions

7.1 Except as expressly amended, BT?s standard terms and conditions for the Bundled Products, together with the BT Price List and/or Charges Schedule will apply.

7.2 Terms and conditions can be found at http://www.bt.com/terms and the BT Price List at http://www.bt.com/pricing.

7.3 The following terms and conditions apply with respect to the Bundled Products (where applicable):

BT Business Ultrafast ? General Terms and BT Business Broadband Schedule to the General Terms, accessible at http://www.bt.com/terms under ?Broadband and Internet Services? and the BT Price List at Section 52, Part ,6 Subpart 2.

BT Business PSTN ? General Terms and BT Business Services ? Telephone Service - Phone Calls and Lines (PSTN, ISDN, Featureline, Featureline Compact, Embark and Featureline Corporate) Schedule to the General Terms, accessible at http://www.bt.com/terms under ?Lines? and the BT Price List at Section1 Part 2.

1 Static IP - General Terms and BT Business Broadband Schedule to the General Terms, accessible at http://www.bt.com/terms under ?Broadband and Internet Services? and the BT Price List at Section 52, Part ,6 Subpart .3.

BT Business Call Essentials - General Terms, Calls and Lines Packages Schedule to the General Terms and BT Business Call Essentials Annex and the BT Price List at Section 56, Part .27.

7.4 This offer cannot be used in conjunction with any other BT offer, unless otherwise stated.

7.5 BT may withdraw or amend this bundle option at any time without notice.

Ultrafast 2 Bundles

1. Capitalised terms used but not defined herein have the meanings given to them in the relevant terms and conditions (set out in paragraph 7 below).

2. The bundle options below are only available to BT Business Customers to whom BT, at its discretion, make them available and who:

2.1 enter new contracts for each product (?Bundled Products?) that forms an Ultrafast Bundle (as defined below) set out in paragraph 4;

2.2 fulfil the eligibility criteria set out in paragraph 4.3; and

2.3 takes one of the following bundle options (?Ultrafast Bundles?):

Ultrafast 2 + Value Line

Ultrafast 2, Value Line + Static IP

Ultrafast 2 + Standard Line

Ultrafast 2, Standard Line + Static IP

3. The Offer

3.1 The Customer will pay BT the following charges for the relevant Ultrafast Bundle:

3.1.1 the broadband price (set out in the table in paragraph 4) (the ?Monthly Broadband Price?);

3.1.2 the monthly PSTN line rental charge (set out in the table in paragraph 4) (the ?Monthly PSTN Price?); and

3.1.3 in the case of new customers, any applicable connection charges for the Bundled Products (as set out in the table if applicable).

3.2 The minimum period (set out in the table in paragraph 4) (the ?Minimum Period?) will apply to the relevant Ultrafast Bundle and will replace the minimum period that would otherwise have applied under the standard terms and conditions of any existing individual Bundled Products and will commence on the later service start date of any of the Bundled Products.

3.3 At the end of the Minimum Period, unless you terminate any of the Bundled Products in accordance with paragraph 5, you will continue to pay the Monthly Broadband Price plus the Monthly PSTN Price as set out in paragraph 4 below.

4. Bundled Products

4.1 The table below provides details of the Bundled Products, the Monthly Broadband Price, the Monthly PSTN Price, the Monthly Bundle Price (which is the sum of the Monthly PSTN Price and the Monthly Broadband Price) and the Minimum Period that apply to each Ultrafast Bundle.

4.2 Explanatory Note to the Customer: The Monthly PSTN Price (which is the sum of the Monthly PSTN Price and the Monthly Broadband Price) is separate to the Monthly Bundle Price. The total monthly charges for the Ultrafast Bundle to be paid will be the Monthly Bundle Price (which is the sum of the Monthly PSTN Price and the Monthly Broadband Price) (this does not include any initial connection charges, set out in paragraph 3.1.3 above).

4.3 Eligibility:

All new customers or any existing customers that currently take only one of Ultrafast 2 or a PSTN line.



Ultrafast Bundle

Bundled Products

Monthly Broadband Price

Monthly PSTN Price

Monthly Bundle Price

Minimum Period

Ultrafast 2 + Value Line

Ultrafast 2

Value Line

£51.30 (excluding VAT)

£15.90 (excluding VAT) or the then prevailing price as set out in Section P1 Part 2of the BT Price List

£67.20

(excluding VAT)

24 months

Ultrafast 2, Value Line + Static IP

Ultrafast 2

Value Line

Static IP

Ultrafast 2 + Standard Line

Ultrafast 2

Standard Line

£51.70 (excluding VAT)

£21.20 (excluding VAT) or the then prevailing price as set out in Section P1 Part 2 of the BT Price List

£72.90

(excluding VAT)

24 months

Ultrafast 2, Standard Line + Static IP

Ultrafast 2

Standard Line

Static IP

5. Termination and Early Termination Charges

5.1 A Customer may terminate either of the Bundled Products in accordance with the standard terms and conditions of the relevant Bundled Product. Terminating one of the Bundled Products will not automatically end the contract for the other Bundled Product.

5.2 If a Customer ends its contract for any of the Bundled Products during the Minimum Period of the Ultrafast Bundle:

5.2.1 BT will no longer provide the remaining Bundled Product at the Monthly Broadband Price and the charges for any remaining Bundled Product will revert to the standard monthly rental/subscription charges applicable at that time as set out in the BT Price List and/or any applicable Charges Schedule;

5.2.2 BT will charge any applicable early termination charges as set out in the applicable standard terms and conditions and if applicable, the Welcome Letter, for the terminated Bundled Products;

5.2.3 BT will calculate any applicable early termination charges, other than with respect to the PSTN line, using the proportion of the Monthly Broadband Price attributed to the terminated Bundled Product, rather than the standard Bundled Product monthly rental/subscription charges; and

5.2.4 The PSTN line will be subject to the standard early termination charges listed in Section 1 Part 2 of the BT price list.

5.3 Where the Customer informs BT that they wish to move the Bundled Products to a new Site:

5.3.1 the Bundled Products will continue to be eligible for the Monthly Broadband Price and the Monthly PSTN Price set out in the table in paragraph 4;

5.3.2 the Customer will not have to sign a new Ultrafast Bundle contract with a new Minimum Period ; and

5.3.3 no Termination Charges will apply, provided that the requested date for the restart at the new Site for each Bundled Product is within the same five Business Day period as the cease of service at the previous Site.

5.4 Where the requested date for the restart at the new Site for each Bundled Product is not within the same five Business Day period as the cease of Service at the previous Site:

5.4.1 the Bundled Products will continue to be provided and no Termination Charges will apply;

5.4.2 the Monthly Broadband Price and the Monthly PSTN Price will cease to apply to the Bundled Products;

5.4.3 the charges that will apply to the Bundle Products will be the standard monthly charges applicable to the individual Bundled Products as set out in the relevant sections of the BT Price List; and

5.4.4 if the Customer wishes to receive a Monthly Broadband Price, the Customer must agree to a new bundle, which will be subject to a new minimum period, and BT reserves the right to amend the Monthly Broadband Price.

6. Calls and Lines Packages

6.1 No calls and line packages other than BT Business Call Essentials and the BT Business Call Essential UK Unlimited Call Package can be taken with this offer.

7. Terms and Conditions

7.1 Except as expressly amended, BT?s standard terms and conditions for the Bundled Products, together with the BT Price List and/or Charges Schedule will apply.

7.2 Terms and conditions can be found at http://www.bt.com/terms and the BT Price List at http://www.bt.com/pricing .

7.3 The following terms and conditions apply with respect to the Bundled Products (where applicable):

BT Business Ultrafast ? General Terms and BT Business Broadband Schedule to the General Terms, accessible at www.bt.com/terms under ?Broadband and Internet Services? and the BT Price List at Section 52, Part ,6 Subpart 2.

BT Business PSTN ? General Terms and BT Business Services ? Telephone Service - Phone Calls and Lines (PSTN, ISDN, Featureline, Featureline Compact, Embark and Featureline Corporate) Schedule to the General Terms, accessible at http://www.bt.com/terms under ?Lines? and the BT Price List at Section 1 Part 2.

1 Static IP - General Terms and BT Business Broadband Schedule to the General Terms, accessible at www.bt.com/terms under ?Broadband and Internet Services? and the BT Price List at Section 52, Part ,6 Subpart .3.

BT Business Call Essentials - General Terms, Calls and Lines Packages Schedule to the General Terms and BT Business Call Essentials Annex and the BT Price List at Section 56, Part .27.

7.4 This offer cannot be used in conjunction with any other BT offer, unless otherwise stated.

7.5 BT may withdraw or amend this bundle option at any time without notice.