PSTN Lines |
BT Working Together is available for an inclusive fee of £70.78 exc. VAT/ £84.94inc. VAT per quarter which includes the following: |
-Line Rental (for 1 line only - additional exchange lines are charged at the standard rate) -BT Working Together pence per minute rates (see tables 1,2,3, and 4). -Quarterly Call Allowance of £22.98 exc. VAT/£27.58 inc VAT. -Friends & Family Gold (see product description below) -3 inclusive BT Calling Features (see list below) -Connection of new PSTN lines (including additional lines) at £106.37 exc. VAT (£127.65 inc. VAT) per line. |
BusinessHighway Lines (Business Highway has been withdrawn for new supply with effect from 10 April 2006) |
BT Working Together is available for an inclusive fee of £159.70 exc. VAT per quarter which includes the following: |
-Line Rental (for 1 line only - additional PSTN exchange lines are charged at the standard rate, additional Business Highway Lines are charged at the `Low Start' rate - see section 11) -BT Working Together pence per minute rates (see tables 1,2,3 and 4) -Quarterly Call Allowance £60.00 exc. VAT/£72.00 inc. VAT -Friends & Family Gold (see product description below) -3 inclusive BT Calling Features or Digital Select Services (see list below). -Connection of new and additional BusinessHighway lines (Business Highway has been withdrawn from new supply with effect from 10 April 2006) at £149.99 exc.VAT (£179.99 inc. VAT). -Conversion of existing PSTN line to Business Highway (Business Highway has been withdrawn from new supply with effect from 10 April 2006) at £49.50 exc. VAT (£59.41 inc. VAT) per line. |
ISDN2e Lines |
BT Working Together is available for an inclusive fee of £154.92 exc. VAT/£185.91 inc. VAT per quarter which includes the following: |
-Line Rental (for 1 line only - additional PSTN exchange lines are charged at the standard rate. additional ISDN2e Lines are charged at the `Low Start' rate - see section 11) -BT Working Together pence per minute rates (see tables 1,2,3 and 4) -Quarterly Call Allowance £60.00 exc. VAT/£72.00 inc. VAT -Friends & Family Gold (see product description below) -3 inclusive BT Calling Features or Digital Select Services (see list below). |
There is no new supply of ISDN2e within BT Working Together. |
ISDN2 customers must convert to ISDN2e (at the appropriate conversion price - see section 11) before taking BT Working Together. |
PSTN/Business Highway/ISDN2e Lines (Business Highway has been withdrawn from new supply with effect from 10 April 2006) |
Call Prices |
The BT Working Together pence per minute (ppm) rates will be subject to further discount by the Friends & Family Gold calling circle. |
Calls to local Number Translation Service (NTS) numbers will be charged at the Local Day/Evening/Weekend rates as shown in the `Geographic Inland Direct Dialled PPM Prices' table. Local NTS numbers are those shown in Section 2 Part 13 of the BT Price List with a Categorisation for Customer Options of `3'. |
IDD Circuit Switched 64k Data Calls will be charged at the standard rate. |
Calls of any type for which there is no BT Working Together ppm rate specified will be charged at the standard rate. |
A Set up Fee applies to each call see General Notes sub part 4. |
Call Allowance |
Call Types eligible for the Call Allowance must be direct dialled calls as follows: |
-Local, National & International -Inmarsat -The above call types using Ring Me Free -The above call types using a Chargecard -IDD Circuit Switched 64k Data Calls -Calls to numbers shown in Section 2 Part 11, 12, 13, 14, 15 or 16 of the BT Price List with a Categorisation for Customer Options of 3, 7, 8, 9, 10 or 11. |
Call Types not eligible for Call Allowance: |
-Operator Controlled calls -Chargecard calls via the Operator -Emsat calls -Inmarsat M4 High Speed Data calls -BT Calling Feature Facility fees -Credit call Charges -Calls to numbers shown in Section 2 Part 11, 12, 13, 14, 15 or 16 of the BT Price List with a Categorisation for Customer Options of 1, 2, 4, 5, or 6. -Iridium calls -Thuraya calls. |
VAT figures are normally rounded up. In the case of the inclusive call allowance the costs shown are inclusive of VAT rounded down to the nearest whole penny or part. |
Geographic Inland Direct Dialled PPM Prices |
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New Voice Services Prices |
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BT Text Prices |
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* each text message is limited to 160 characters. Where a request is made to send a text which exceeds 160 characters the message will be delivered as multiple messages each up to 160 characters length. Each text will be charged at the rate appropriate to the destination telephone.
** Texts to premium rate services are not currently available. |
Please see Section 2. Part 1 Sub-Part `BT TEXT' for further information relating to the BT Text service. |
International Direct Dialled (IDD) PPM Prices |
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Prices for International Direct Dialled (IDD) Calls to Mobile Telephones |
IDD calls to some mobile telephones and other special and higher rate services registered in foreign countries will be charged at 21.27p (exc VAT)/ 25.52p(inc VAT) per minute more than the equivalent IDD call to a fixed telephone in that country. Full details of the destinations and number ranges to which this applies are shown at Section 2 Part 17 |
Personal Numbering Services/Fixed-Mobile Direct Dialled PPM Prices |
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Friends & Family Gold Calling Circle |
Friends & Family Gold is a discount scheme giving a discount on up to 16 customer nominated numbers in the "Calling Circle". |
Friends & Family Gold applies only to direct dialled calls and direct dialled Chargecard calls |
The BT Working Together package includes a calling circle per account with the following benefits: - -Free to join
- -Main Circle Discount - 10%
- -Main Circle (16 numbers including “Home Number" slot) - can be local, national, international, also calls to numbers shown in Section 2 Part 11, 12, 13, 14, 15 or 16 of the BT Price List with a Categorisation for Customer Options of 1, 3, 6, 8, 9 or 11. The “Home Number" can be any single telephone number which appears on the account on which the calling circle is being provided.
- -Customer nominated BestFriend Discount - 20%
- -Customers can nominate a number from their main circle as their BestFriend. This can be local, national or a number shown in Section 2 Part 11, 12, 13, 14, 15 or 16 of the BT Price List with a Categorisation for Customer Options of 1, 3, 6, 8, 9 or 11 IDD numbers are excluded - see list below for further exclusions). This can be the customer nominated “Home Number".
- -A customer can only nominate their Home Number once in the circle i.e. as either a Main Circle Number or as a BestFriend.
- -If the customer nominates the Home Number for the BestFriend discount they can nominate a further eligible number in the “Home Number slot" in the Main Circle.
- -No limit on how many numbers of each eligible number type are allowed within the calling circle (up to the upper limit of 16 main circle numbers including “Home Number" one of which can be a BestFriend).
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The following calls areexcluded from the Friends & Family Gold Calling Circle: |
-Operator Controlled calls -CreditCall charges -European Mobile Satellite System (Emsat) calls -BT Service Numbers (e.g. 150, 151) -Inmarsat M4 High Speed Data calls -Calls to numbers shown in Section 2 Part 11, 12, 13, 14, 15 or 16 of the BT Price List with a Categorisation for Customer Options of 2, 4, 5, 7 or 10. -Iridium calls -Thuraya calls. |
BT Calling Features/Call Minder |
BT Working Together customers will be provided with three inclusive features per account which can be selected from the lists below. PSTN customers may select their features from the Analogue list only. Customers taking BusinessHighway can select their features from the Digital list or if they also have PSTN lines on the same account, from either the Digital or Analogue list - or a combination of both. |
Analogue BT Calling Features/Call Minder (Analogue PSTN and Business Highway) |
-Call Waiting -Call Diversion (standard) -Caller Display (subject to availability) -Reminder Call -Ring Back Unlimited Usage -Call Sign (not available on BT Highway) -Three Way Calling -Call Minder (standard) -Call Barring |
Digital Select Services (Business Highway or ISDN2e only) |
-Call Waiting/Call Hold -Calling Line Identity Presentation -Customer Controlled Call Forwarding -Administration Set-up Call Forwarding - Unconditional -Administration Set-up Call Forwarding - On Busy - see note 1 -Administration Set-up Call Forwarding - No Reply - see note 1 -Call Deflection -Sub Addressing (20 octet) |
Note 1: The on busy/no reply versions can be provided together on the same line. |
Where inclusive BT Calling Features are provided as part of the BT Working Together package, customers may order additional standard BT Calling Features (excluding Call Minder) on that account at a charge of £2.25 exc. VAT/£2.71 inc. |
Where customers have existing BT Calling Features, they can choose to have the BT Working Together inclusive BT Calling Feature(s) provided as an additional BT Calling Feature(s) or replace their existing BT Calling Feature(s) with their BT Working Together inclusive BT Calling Feature(s). |
BT Calling Features which have been provided on non-BT Working Together accounts on the same site will be provided at standard BT Calling Features Pack prices. |
The provision of BT Calling Features will not be mandatory within the BT Working Together package, and customers can if they wish opt not to take the full allocation of inclusive BT Calling Features provided within the BT Working Together package. |
Customers with multi-line accounts may choose which lines they wish to have the BT Calling Features provided on and may choose the same BT Calling Features on different lines e.g. customers with three lines on the same account who take BT Working Together could opt to have Caller Display provided on each line. Please note that the Caller Display Calling Feature is subject to availability. |
Call Minder (standard) can only be provided free of charge within the BT Working Together package once (i.e. on a single line). Customers who require Call Minder (standard or variants) on each additional line will be required to pay the full retail rental price. |
Where Call Minder is not provided as an inclusive (i.e. it's a “paid for" service) it will be charged at the full retail rental price. |
BT WORKING TOGETHER PRODUCTS |
PSTN Exchange Line Codes |
Highway Exchange Line Codes |
ISDN2e Exchange Line Codes |
BT Calling Features/Call Minder Codes |
Analogue (PSTN & Highway) |
Digital Select Services/Call Minder Codes |
Digital (Business Highway or ISDN2e only) |
Off Switch Charging Codes |
Iolaire Codes |
Calling Circle Manager Codes |