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Section 21:Hosted Voice

Part 1:Featurenet - 1000 & 5000


Subpart 1:Featurenet

Minimum Terms of Service

Minimum Terms of Service

One Year (12 Months) Minimum Term of Service Applies to



ACD Management Datastream Line

Business Continuity

Customer Premises Based VoiceMail / SBC VIOC Interfaces

Customised Music On Hold

Featurenet 1000/5000 Access Lines

Featurenet 5000 Additional Resiliency

Featurenet Attendant Console / Lines

Featurenet Call In Numbers

Featurenet Intelligent Numbers

Featurenet Link

Featurenet Minutes Contracts

Featurenet Site / Network Charges

Featurenet smartnumbers

Hosted Voice Connect

Live Feed On Hold

Local Networking Charges

Network ACD

Registered Site Access Lines

UCD Diversion Facility

Where the above facilities are not subject to a Minimum Period, customers may cease any of the above facilities without any further charges provided a rental equivalent to one year's period of service has been paid or has already been achieved and 28 days written notice is given to BT. with the exception of Featurenet smartnumbers and Featurenet Intelligent Numbers which both require 90 days written notice to BT.