• i) Business Broadband Voice, BT Office Communicator, BT Hosted VoIP and BT IP Trunk provide the facility to make or receive a phone call using a suitably enabled BT Business Broadband line in the UK.
• ii) Customers will be charged a monthly or quarterly fixed fee for the service. Additional charges are made for all calls.
• iii) For Business Broadband Voice Customers there are two pricing packages available, the standard Business Broadband Voice package and Business Broadband Voice Plus package.BUSINESS BROADBAND VOICE
• iv iii) Existing BTBusiness HostedBroadband VoIPVoice customers who have a contract with BT Priorprior to 8th26th DecemberOctober (This2009 product(these willservices areno longernot be available forto new customerssupply) will continue tobe becharged, charged,as asappropriate appropriateat the standard Broadband Voice rate or the Business Voice Plus rateat until theirthe existingBroadband contractVoice israte terminated. .or the Broadband Voice Plus rate for their call charges and line rental until their existing contract is terminated
• (v iv) ForFrom BT26th HostedOctober VoIP2009 (Enhanced)for CustomersBusiness (whoBroadband willVoice havecustomers contractedthere withare BTthree onpricing orpackages after 8th December 2008) there are two pricing packages available, BT Hosted VoIP Standard & BT Hosted VoIP Plus.:
vi) For BT IP Trunk Customers there are two pricing packages available, the standard BT IP Trunk package and BT IP Trunk with Business One Plan.

2) Broadband Voice with Free UK Calls** and IP Phone

3) Broadband Voice Unlimited Call Package

The above pricing packages are available with and without a BT Business One Plan Variant*. The customer is required to enter into a separate contract for the BT Business One Plan Variant* which is a discount package subject to separate terms and conditions

** Reference to Free UK Calls in this Part means the Special Offer

BT HOSTED VOIP

• v) Existing BT Hosted VoIP customers who have a contract with BT prior to 8th December 2008 (these services are not available for new supply) will continue to be charged, as appropriate at the BT Hosted VoIP rate or the BT Hosted VoIP Plus rate for their call charges and line rental until their existing contract is terminated.
• vi) Existing BT Hosted VoIP customers who have a contract signed with BT on or after 8th December 2008 and before the 26th October 2009 (these services are not available for new supply) will continue to be charged, as appropriate at the BT Hosted VoIP rate or the BT Hosted VoIP Plus rate for their call charges and line rental until their existing contract is terminated.
• vii) From 26th October 2009 there are two pricing packages available:
• 1) BT Hosted VoIP
• 2) BT Hosted VoIP Plus
• The above pricing packages are available with and without a BT Business One Plan Variant*. The customer is required to enter into a separate contract for the BT Business One Plan Variant* which is a discount package subject to separate terms and conditions
• BT IP TRUNK
• viii) For BT IP Trunk Customers there is one pricing package available, the standard BT IP Trunk, this is available with and without a BT Business One Plan Variant*. The customer is required to enter into a separate contract for the BT Business One Plan Variant* which is a discount package subject to separate terms and conditions.
• *BT Business VoIP Services with BT Business One Plan/ One Plan Plus
• For the purposes of Part ,18 references to "BT Business One Plan Variant" means BT Business One Plan or BT Business One Plan Plus, as applicable
• BT Business VoIP Services are not available with BT Business One Plan Traditional