Long Term Contracts

Long term contracts provide a discount against the access rental charge applicable to a contract with a 12 month Minimum Period.

At the end of the Minimum Period the discount will be removed and the charges will revert to the prevailing 1 year access rental charge as set out in Section 1 Part 20 Subpart 2 , Pricing Information plus 10% unless a new contract is signed.

Long Service Long Term Contracts - Embark only

Customers who have had Embark Access Lines only for a specified period of time may apply for a Long Service Long Term Contract as set out in the table below.

The Long Term Contract will:

(a) be for the Minimum Period specified and

(b) provide customers with a discount on the Embark Access standard line rental applied against the Digital and Centrex Access Rental charges applicable to a one year contract (12 month Minimum Period)

at the end of the Minimum Period the discount will be removed and charges will revert to the 1 year Embark Access line rental, plus 10%, unless a new contract is signed.

A Customer who has Embark Access Lines only, on expiry of any type of Long Term Contract can sign a 1 year Extension Contract (with a 12 month Minimum Period) and this will enable them to carry on receiving the relevant access rental discount they were receiving under their original Contract.

Migration to Hosted VoIP

For Customers who wish to migrate their Embark or Featureline Corporate Network Service (this (this includes all types of Access lines) Service to BT One Cloud, the BT'following cessation allowancess Multimedia VoIPapply: service and/or BT's VoIP port service the following cessation allowances apply:

1st year of a three or five year Contract - additional 20% of lines on the network*.

2nd year of a three or five year Contract - additional 60% of lines on the network*.

3rd year of a three or five year Contract - additional 90% of the lines on the network*.

4th and 5th years of a five year Contract - additional 90% of the lines on the network*.

* based on the number of lines at the beginning of the Contract year.

These allowances are in addition to the cessation allowances stated elsewhere in this part but only apply provided that:

1. Total charges for the new Contract must exceed the Early Termination Charge for existing Contract.

2. Outstanding connection charges for the current Embark or Featureline Corporate Service being ceased have been paid in full.

3. On migration all appropriate charges (including Set Up charges) for the new service must be paid.

4. Term of the new Contract is equal to or greater than the outstanding term of the old Contract.

5. The new VoIP service must equate to at least 90% of the volume of lines on the original Embark/Featureline Corporate Network being ceased.

The new Contract and services commence on or before the date of cessation of the Embark/Featureline Corporate Service, however Customers must accept that there may be a break in service from cessation of the Embark/Featureline Corporate Service to the commencement of the new VoIP Service.