ThisShould serviceyou providesrequire information please contact 0800 328 2006 or email the helpdesk ata monthly report containing a graphical analysis of customers' inbound and outbound callsncphelpdesk@bt.com. As of 16th September 1999 all new orders for customers having seven or more reports will be delivered on one consolidated CD Rom. All other customers will continue to receive their reports on paper. Please note that if the Business PSTN, ISDN or Featureline service was connected after 30th June, 2007 this feature may not be available to you. Further information can be found by contacting 0800 328 2006 or emailing the helpdesk at ncphelpdesk@bt.com.