BT LogoBT Price List

Section 21:Featurenet

Part 1:Featurenet - 1000 & 5000


Subpart 3:Featurenet Networking and Call Charges

Pricing Information

Prevailing Prices - Epsilon / 21e

Rental Based (Nnc(NNC/Non-Ubc-UBC) Networks

Rental Based (NNC / Non-UBC) Charging Options and Usage Based (UBC) Charging Options cannot be mixed on the same customer network.

Local Networking

Where there is more than one FN1000 / FN5000 site within the same charge group Local Networking allows calls between such sites in the same charge group on the standard FN5000 access tariff or FN1000 access tariff to be uncharged. Charges for this feature are included in Access charges outlined in this Part.

National Networking

National Networking Channels (NNCs) are required in order for OnNet calls between sites in different charge groups on the standard FN5000 access or FN1000 access tariffs to be uncharged.

National Networking Channels between two Charge Groups are not available unless each Charge Group has at least one customer FN5000/FN1000 site (excluding Remote Break-In and Remote Break-Out). All FeatureNet Sites in a Charge Group can share standard application NNCs for OnNet calls and Remote Break-out calls.

National Networking between two Charge Groups can be extended to another by ordering National Networking Channels from only one of the first two Charge Groups to the third Charge Group (i.e. it is not necessary to fully interconnect all three Charge Groups). Such extended networking can be used to connect up to four different Charge Groups by serial linking of three sets of National Networking Channels.

For explanation of Charge Group structures, see Section 2, Section Endnote

Overflow calls are calls which become OffNet because insufficient National Networking Channels or FeatureNet 1000 Access Lines have been chosen to carry them OnNet. When a route of National Networking Channels is first set-up, the customer can opt for overflow or no overflow from that route (default is overflow).



Set-up Fee per channel

Quarterly Rental per channel per 50 km or part thereof

Exc VAT

Inc VAT

Exc VAT

Inc VAT

£

£

£(pq)

£(pq)

Dedicated applications (eg Remote Break-out, Remote Break-in etc)

60.00

69.00

127.66

146.80

Other applications (eg Standard NNCs)

30.00

34.50

127.66

146.80

Subsequent provision of Overflow (l):

- Per route

30.00

34.50

N/A

N/A

Remote Break Out

Remote Break-Out is provided for calls to break-out onto the PSTN in the Charge Group in which break-out is required and to adjacent Charge Groups to the Break-Out Charge Group.

On rental based networks a remote break out call will use existing NNC capacity from originating to destination charge group, and will then be charged as a local Off-Net call. The appropriate Off-Net call discounts will apply as outlined below in Off-Net Call Charges.



Quarterly Rental

Exc VAT

Inc VAT

£ (pq)

£ (pq)

Each Charge Group from which Remote Break-Out is available

1144.50

1316.17



Set-up Fee *

Exc VAT

Inc VAT

£

£

A National Networking Channel or a co-routed group of such channels forming a route, terminating in the Remote Break-Out Charge Group & requiring Break-Out

100.00

115.00

* Subsequent additions of National Networking Channels to existing routes will not incur additional Remote Break-out set-up fees. Where Remote Break-Out is required from an NNG to a different NNG in the same Charge Group, no National Network Channels are required.

Usage Based (Ubc(UBC) Networks

Rental Based (NNC) Charging Options and Usage Based (UBC) Charging Options cannot be mixed on the same customer network.

Customers who migrate from Usage Based Charging to National Networking charging will pay the appropriate National Networking channels set-up fee.

Local/National Networking

Not available with Rental Based Charging Options for networking.

On-Net calls made solely within a site are non-chargeable. On-Net calls made between sites (including small sites) are charged as follows:-







Destination Site

Call charges per minute or part (m)

Originating Site FN1000 / FN5000 / Hosted Voice Connect

Weekend

Evening & Night-time

Daytime

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

p

p

p

p

p

p

FN1000 / FN5000 / FN5000i / Hosted Voice Connect*

- National

1.2

1.380

1.56

1.794

2.95

3.393

- Local

1.08

1.242

1.08

1.242

1.56

1.794

Registered Site Access:

- National

2.16

2.484

2.88

3.312

4.62

5.313

- Local

1.56

1.794

1.56

1.794

3.18

3.657

FeatureNet Call-In Number

- National

1.65

1.898

2.25

2.588

3.11

3.577

- Local

0.69

0.794

0.99

1.139

2.40

2.760

N.B* TheFor longMinimum termPeriods discountsof outlinedone, onthree pagesor five -years 97 ofand this Part, apply to the UBC OnNet callall chargesMinimum outlinedPeriod aboveRenewals includingsee the minimumapplicable calldiscounts charge,stated but with the exception of the followingin typesthe ofFeaturenet callContractual :Information Part.

Remote Break Out

WithUsage theBased introductionCharging of(UBC) theRemote revisedBreak OffNetOut calls will be charged as standard OffNet calls (Excludes RBO callscall chargefrom ratesRSA forsites). 21C,D & E tariffs detailed below, all Usage Based Charging (UBC) Remote Break Out calls will be charged as standard OffNet calls (Excludes RBO calls from RSA sites). For RBO calls made under 21A & B contract terms see later in this Part

Registered Site Access Call Charges

RSA is only available on UBC based networks.

OnNet calls from RSA sites are charged as follows. LongMinimum TermPeriod discounts do not apply to calls originating from a Registered Site Access site.







Destination Site

Call charges per minute or part (m)

Originating Exchange Line with Registered Site Access

Weekend

Evenings & Night-time

Daytime

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

p

p

p

p

p

p

FN1000 / FN5000 / FN5000i:

- National

2.16

2.484

2.88

3.312

4.62

5.313

- Local

1.56

1.794

1.56

1.794

3.18

3.657

Remote Break Out:

- See note (n)

3.18

3.657

4.50

5.175

7.08

8.142

Registered Site Access:

- National

2.82

3.243

3.78

4.347

6.48

7.452

- Local

1.62

1.863

1.62

1.863

3.54

4.071

Featurenet Call-in Call Charges

FeatureNet Call-in is available on both UBC and Rental Based Networks.

On-net calls from FeatureNet Call-In numbers are charged as follows. LongMinimum TermPeriod discounts do not apply to calls originating from FeatureNet Call-In numbers.







Destination Site

Call charges per minute or part (m)

Originating Exchange Line with FeatureNet Call-In

Weekend

Evenings & Night-time

Daytime

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

p

p

p

p

p

p

FN1000 / FN5000 / FN5000i / FeatureNet Call-In Number:

- National

1.65

1.898

2.25

2.588

3.11

3.577

- Local

0.69

0.794

0.99

1.139

2.40

2.760

Featurenet Offnet Calls

OffNet calls are those public network calls made from FN5000 lines, FN1000 trunks, Hosted Voice Connect and FeatureNet Call-In numbers. In rental based networks, calls made from FN5000 lines and FN1000 trunks to FeatureNet Call-In numbers are also OffNet calls.

Offnet Call Charges

Local and National rate OffNet calls, and calls charged at g21 rates, are charged at the following pence per minute rate. The rates below apply only to local and national rate calls as defined in Section 2 Part 1.

CallsCall durations are timedrounded up to the next whole second an accuracy of one tenth-of-a-second and are subject to a minimum call charge of 3.5p. For billing purposes the call charge is rounded up to the next half penny.



Call charges per minute

Weekend

Evenings & Night-time

Daytime

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

p

p

p

p

p

p

- Local

0.69

0.794

0.99

1.139

2.40

2.760

- National

1.65

1.898

2.25

2.588

3.11

3.577

Calls charged at g21 rates

1.13

1.300

1.63

1.875

2.73

3.140

Featurenet IddIDD Calls

For charge band structure see Section56 Part 7, Business Customer Options - BT Customer Commitment.

Pence per minute rates for calls to International charge bands, International mobiles and satellite services are those detailed in Section 56Part7 , Business Customer Options - BT Customer Commitment - Options 1 & 2.

Other Offnet Calls

Calls to Number Translation Services (NTS)

CallsCall durations are timedrounded up to the next whole second an accuracy of one tenth-of-a-second and are subject to a minimum call charge of 3.5p. For billing purposes the call charge is rounded up to the next half penny.

Calls to local Number Translation Service (NTS) numbers will be charged at the Local Daytime/Evening/Weekend rates shown below. Local NTS numbers are those shown in Section 2 Part 4 of the BT Price List with a Categorisation for customer Options of `3'.

Calls to national NTS numbers will will be charged at the National Daytime/Evening/Weekend rates shown below. National NTS numbers are those shown in Section 2 Part 13 of the BT Price List with a Categorisation for customer Options of `4'.



Call charges per minute

Daytime

Evening

Weekend

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

p

p

p

p

p

p

- Local

2.45

2.818

0.99

1.139

0.69

0.794

- National

6.39

7.349

3.19

3.669

1.70

1.955

Calls to Mobiles (from a fixed line)

CallsCall durations are timedrounded up to the next whole second an accuracy of one tenth-of-a-second and are subject to a minimum call charge of 3.5p. For billing purposes the call charge is rounded up to the next half penny.



Call charges per minute

Daytime

Evening

Weekend

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

p

p

p

p

p

p

fm1 - Calls to Mobile telephones (see Section 2 Part 12)

9.150

10.523

8.150

9.373

6.770

7.786

fm2 - Calls to Mobile telephones (see Section 2 Part 12)

20.434

23.500

14.487

16.660

6.508

7.485

fm3 - Calls to Mobile telephones (see Section 2 Part 12)

10.380

11.937

8.720

10.028

8.650

9.948

fm4 - Calls to Mobile telephones (see Section 2 Part 12)

9.980

11.477

8.330

9.580

7.660

8.809

fm5 - Calls to Mobile telephones (see Section 2 Part 12)

10.730

12.340

7.180

8.257

6.900

7.935

fm6 - Calls to Mobile telephones (see Section 2 Part 12)

17.890

20.574

13.710

15.767

15.140

17.411

fm7 - Calls to Mobile telephones (see Section 2 Part 12)

11.220

12.903

6.120

7.038

5.440

6.256

fm8 - Calls to Mobile telephones (see Section 2 Part 12)

10.625

12.219

8.712

10.019

4.802

5.523

fm9 - Calls to Mobile telephones (see Section 2 Part 12)

9.010

10.362

7.650

8.798

4.505

5.182

fm10 - Calls to Mobile telephones (See Section 2 Part 12)

15.200

17.480

11.875

13.657

5.035

5.791

fm11- Calls to Mobile telephones (See Section 2 Part 12)

13.300

15.295

13.300

15.295

13.300

15.295

fm12- Calls to Mobile telephones (See Section 2 Part 12)

10.672

12.273

10.672

12.273

10.672

12.273

Calls to f rate

CallsCall durations are timedrounded up to the next whole second an accuracy of one tenth-of-a-second and are subject to a minimum call charge of 3.5p. For billing purposes the call charge is rounded up to the next half penny.



Call charges per minute

Daytime

Evening

Weekend

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

p

p

p

p

p

p

f rate

24.00

27.600

16.00

18.400

8.00

9.200

Calls to WiFi Services (from a fixed line)

CallsCall durations are timedrounded up to the next whole second an accuracy of one tenth-of-a-second and are subject to a minimum call charge of 3.5p. For billing purposes the call charge is rounded up to the next half penny.



Call charges per minute

Daytime

Evening

Weekend

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

p

p

p

p

p

p

fw1 - Calls to WiFi Services

13.200

15.180

13.200

15.180

6.440

7.406

fw2 - Calls to WiFi Services

12.500

14.375

10.400

11.960

5.300

6.095

fw3 - Calls to WiFi Services

13.900

15.985

11.100

12.765

5.600

6.440

fw4 - Calls to WiFi Services

13.500

15.525

8.250

9.488

4.130

4.750

fw5 - Calls to WiFi Services

12.600

14.490

10.200

11.730

5.700

6.555

fw6 - Calls to WiFi Services

11.000

12.650

8.800

10.120

5.300

6.096

fw7 - Calls to WiFi Services

10.500

12.075

10.500

12.075

10.500

12.075

fw8 - Calls to WiFi Services

16.00

18.40

12.50

14.375

5.30

6.095

fw9 - Calls to WiFi Services

14.000

16.100

14.000

16.100

14.000

16.100

All other calls not specified will be charged at BT's standard published rates.

Optionally, customers may benefit from enhanced call discounts by selecting a FeatureNetFeaturenet Minutes or Volume contract - See below for details.

Ring Back When Free (Rbwf(RBWF) (Off-Net)

This feature is only available on Off-Net Calls from a FN5000 site. The cost is per use. Customers pay a facility fee when they use the service. This charge is raised when the distinctive ringing occurs and the network is ready to set up the Ring Back call.

The feature can only be implemented or removed on a per customer basis, not a per line basis. RemovalTime ofScale rates will apply to remove or add the feature is free of charge before 1st January 2000. From 1st January Time Scale rates will apply to remove or add the feature.

There are a number of circumstances where ring back when free cannot be activated, e.g. access lines which are associated with MADN's, hunt groups, UCD groups, ACD groups, attendant consoles etc. Further information is available in the FeatureNetFeaturenet Service Description.

The charge for the activation of RBWF will contribute to Call Commitment and will be included in the Volume Master call volume discount schemes. The charge is not subject to any other call or term discounts.



Price per Use

Exc VAT

Inc VAT

£ (per use)

£ (per use)

Ring Back When Free (Off-Net)

0.127

0.15

Featurenet Minutes Contracts

Introduction

Customers may choose to benefit from increased OffNet and OnNet call discounts in exchange for electing to commit to specific minimum average call spend levels across their network. A range of FeatureNetFeaturenet Minutes contracts are available providing varying levels of call discount against different levels of call spend commitment. FeatureNetFeaturenet Minutes contracts are applied in the following way:

  • - Existing Access Line rentals are unchanged.
  • - All access lines on a customers network benefit from the following specified discount levels.
  • - All access lines on a customers network are subject to the per line commitment levels specified.
  • - Any new lines added to a customers network while the minutes contract option is in force will automatically benfitbenefit from the same terms.
  • - Minutes Contracts are subject to a 12 month minimumMinimum Period. After this period. After this period customers may choose to revert to standard call commitment levels without reconcilliation charges. Customers who cease all of their FeatureNetFeaturenet service before the minimum period has elapsed will be subject only to normal early termination charges (See Sub part titled pages 6 - 97 of this Part).
  • - Existing FeatureNetFeaturenet customers must have a least 6 months to run onof their current termMinimum contractPeriod to be eligible for 'FeatureNetFeaturenet Minutes Contracts' .
  • - The Minutes Contract commitment level per line replaces any existing call commitments or call credit pre-payments which may be in force for existing service.

Current minutes contracts available:

  • -Minute Master Advantage - Available for all customers irrespective of the number or type of Access Lines currently in service.
  • -1000 Minute Master - Available for all customers irrespective of the number or type of Access Lines currently in service.
  • -5000 Minute Master - Available for all customers irrespective of the number or type of Access Lines currently in service.

Option Fees

There are no Option Fees required for Minute Master Contracts.

Discount Levels

With theUsage introductionBased ofCharging the(UBC) revisedRemote OffNetBreak Outcall calls will be chargedcharge rates for Minute Master Contracts detailed below, all Usage Basedas Chargingstandard (UBC)OffNet Remote Break Out calls will(Excludes beRBO charged as standard OffNet calls (Excludes RBO calls from RSA sites).

Local and National rate OffNet calls, and calls charged at g21 rates, are charged by applying the following pence per minute rates. The rates below apply only to local and national rate calls as defined in Section 2 Part 1.

CallsCall durations are timedrounded up to the next whole second an accuracy of one tenth-of-a-second and are thensubject rounded up to the next whole second. The minimum call charge for the calls detaileda belowminimum callis charge of 3.5p. For billing purposes the call charge is rounded up to the next tenth-of-a-penny.



Call charges per minute * & **

Weekend

Evenings & Night-time

Daytime

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

p

p

p

p

p

p

Minute Master Advantage:

- Local

0.65

0.748

0.97

1.116

2.24

2.576

- National

1.44

1.656

1.93

2.220

2.89

3.324

Calls charged at g21 rates

1.01

1.162

1.45

1.668

2.55

2.933

1000 / 5000 Minute Master:

- Local

0.61

0.702

0.90

1.035

2.12

2.438

- National

1.33

1.530

1.79

2.059

2.69

3.094

Calls charged at g21 rates

0.94

1.081

1.35

1.553

2.39

2.749

* These Discounted rates are applied instead of the OffNet call discounts described in this Part.

** These discounted rates are applied instead of any Remote Break-Out call discounts (if applicable) described in this Part.

Featurenet IddIDD Calls (Minute Master Contracts)

For charge band structure see Section56 Part 7, Business Customer Options - BT Customer Commitment.

Pence per minute rates for calls to International charge bands, International mobiles and satellite services are those detailed in Section 56Part7 , Business Customer Options - BT Customer Commitment - Options 1 & 2.

Other Offnet Calls

CallsCall durations are timedrounded up to the next whole second an accuracy of one tenth-of-a-second and are thensubject rounded up to the next whole second. The minimum call charge for the calls detaileda belowminimum callis charge of 3.5p. For billing purposes the call charge is rounded up to the next tenth-of-a-penny.

Calls to Number Translation Services (NTS)

Calls to local Number Translation Service (NTS) numbers will be charged at the Local Daytime/Evening/Weekend rates shown below. Local NTS numbers are those shown in Section 2 Part 13 of the BT Price List with a Categorisation for customer Options of `3'.

Calls to national NTS numbers will will be charged at the National Daytime/Evening/Weekend rates shown below. National NTS numbers are those shown in Section 2 Part 13 of the BT Price List with a Categorisation for customer Options of `4'.



Call charges per minute

Daytime

Evening

Weekend

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

p

p

p

p

p

p

- Local

2.45

2.818

0.99

1.139

0.69

0.794

- National

6.39

7.349

3.19

3.669

1.70

1.955

Calls to Mobiles (from a fixed line)



Call charges per minute

Daytime

Evening

Weekend

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

p

p

p

p

p

p

fm1 - Calls to Mobile telephones (see Section 2 Part 12)

9.150

10.523

8.150

9.373

6.770

7.786

fm2 - Calls to Mobile telephones (see Section 2 Part 12)

20.434

23.500

14.487

16.660

6.508

7.485

fm3 - Calls to Mobile telephones (see Section 2 Part 12)

10.380

11.937

8.720

10.028

8.650

9.948

fm4 - Calls to Mobile telephones (see Section 2 Part 12)

9.980

11.477

8.330

9.580

7.660

8.809

fm5 - Calls to Mobile telephones (see Section 2 Part 12)

10.730

12.340

7.180

8.257

6.900

7.935

fm6 - Calls to Mobile telephones (see Section 2 Part 12)

17.890

20.574

13.710

15.767

15.140

17.411

fm7 - Calls to Mobile telephones (see Section 2 Part 12)

11.220

12.903

6.120

7.038

5.440

6.256

fm8 - Calls to Mobile telephones (see Section 2 Part 12)

10.625

12.219

8.712

10.019

4.802

5.523

fm9 - Calls to Mobile telephones (see Section 2 Part 12)

9.010

10.362

7.650

8.798

4.505

5.182

fm10 - Calls to Mobile telephones (see Section 211)

15.200

17.480

11.875

13.657

5.035

5.791

fm11 - Calls to Mobile telephones (see Section 2 Part 12)

13.300

15.295

13.300

15.295

13.300

15.295

fm12- Calls to Mobile telephones (see Section 2 Part 12

10.672

12.273

10.672

12.273

10.672

12.273

Calls to f rate



Call charges per minute

Daytime

Evening

Weekend

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

p

p

p

p

p

p

f rate

24.00

27.600

16.00

18.400

8.00

9.200

All other calls not specified will be charged at BT's standard published rates.

Onnet Calls

OnNet calls are charged by applying the following discounts to the pence per minute rates given in this Part under Usage Based (UBC) Networks, Local / National Networking.

CallsCall durations are timedrounded up to the next whole second an accuracy of one tenth-of-a-second and aresubject then rounded up to the next whole second. The minimum call charge for the calls detaileda belowminimum callis charge of 3.5p. For billing purposes the call charge is rounded up to the next tenth-of-a-penny.





Call Type

Call Discount

Minute Master Advantage

1000 Minute Master

5000 Minute Master

%

%

%

OnNet Calls *

- Local

20

20

20

- National

28.3

36.4

36.4

** The discount levels quoted replace any other call discounts (OffNet, RBO, Long Term etc.) excluding Dual Discount.

Call Commitments

For each FeatureNetFeaturenet Access Line there is an associated commitment by the customer to meet a minimum level of call spend per line, averaged across the Customer's network. The quarterly call spend commitment level is calculated at the beginning of each quarter based on the number of lines in service on the first day of the quarter across all FN1000 and FN5000 access lines being rented by the customer. At the end of the quarter the total call spend is calculated for the customer (OnNet, Remote Break-Out and OffNet call charges, NNC rentals are all included in the call spend commitment calculations) and any short fall against the commitment level calculated at the beginning of the quarter is charged to a single account nominated by the customer.

For Minutes Contracts, as detailed below, this commitment covers spend on OnNet, Remote Break-Out, OffNet and/or NNC Rental charges.

Customers may choose to 'convert' their network to 'Minutes Contract' discounts at any time. Measurement of Minutes Contract Call commitment levels will commence following the first quarterly invoice after the customer has been converted to a Minutes Contract Option.

The level of commitment may vary, according to the type of Access Line, and is shown in the tables below.

For longMinimum termPeriods contractsof signed on or after 1st October 20033 orthe 5appropriate termyears discounts apply to the appropriatecall discountscommitment applyvalues toshown the call commitment values shown below.





Commitment Code *

Quarterly Call Commitment Per Line

Exc VAT

Inc VAT

£(pq)

£(pq)

Cl

31.00

35.65

Cn

94.00

108.10

Co

127.00

146.06

Cp

38.50

44.28

* These prices apply to a new Contract with a one year Minimum Period. For Minimum Periods of three or five years and all Minimum Period Renewals see the applicable discounts stated in the Featurenet Contractual Information Part.





Line Type

Quarterly Call Spend Commitment Per Line or Channel

Minute Master

Advantage

1000 Minute Master

5000 Minute Master

FN5000 Access Line,

FN5000I (ISDN) Access Line,

Small/Aux Site FN5000 Access Line

FN5000 Console Line

FN5000 Call Centre Digital Access Lines for IVRs,

FeatureNet Call in with OffNet calls enabled

Cl

Cl

Cp

FN1000 Digital (Option A)

FN1000 Digital (Option B)

FN1000 Analogue (Option C)

FN1000 Digital (Option D)

Cn

Co

Cn

FN5000 Call Centre Digital Access Lines for Diallers

Cn

Cn

Co

Featurenet Call Volume Contracts

Introduction

Customers may choose to benefit from increased OffNet and OnNet call discounts by selecting one of the FeatureNet Call Volume Contracts. The schemes provide discounts based on spend thresholds on various types of calls.

Volume Master

There are two Volume Master Schemes which provide differing levels of call prices dependant on call commitment levels.

Volume Master contracts have a minimum 1 year term.

Volume Master Advantage - Provides specific call price rates subject to current call commitment levels on existing21E tariff schemes.

Volume Master Premium - Provides enhanced call prices subject to increased call commitment levels.

Remote breakout calls from sites contracted on the schemes are treated as OffNet calls.

Customers may choose to contract their sites to a Call Volume Contract at any time. Call Volume Contract call pricing and measurement of call commitment levels will commence following the first quarterly invoice after the site has contracted to a Call Volume Contract.

N.B. These schemes cannot be used in association with Minutes Contracts, Corporate Lines tariffs or Local Organisation Lines.

Call Commitments

For each FeatureNetFeaturenet Access Line there is an associated commitment by the customer to meet a minimum level of call spend per line, averaged across the Customer's network. The quarterly call spend commitment level is calculated at the beginning of each quarter based on the number of lines in service on the first day of the quarter across all FN1000 and FN5000 access lines being rented by the customer. At the end of the quarter the total call spend is calculated for the customer (OnNet, Remote Break-Out and OffNet call charges, NNC rentals are all included in the call spend commitment calculations) and any short fall against the commitment level calculated at the beginning of the quarter is charged to a single account nominated by the customer.

For Call Volume Contracts, as detailed below, this commitment covers spend on OnNet, OffNet and /or NNC Rental charges.

Volume Master Advantage

For sites contracted to the Volume Master Advantage scheme current call commitment levels will remain in force.

Volume Master Premium

For sites contracting to the Volume Master Premium scheme the call spend commitments detailed in the table below will apply.

For longMinimum termPeriods contractsof signed on or after 1st October 20033 orthe 5appropriate termyears discounts should be applied to the standardappropriate calldiscounts commitmentshould values and those shown below.be applied to the standard call commitment values and those shown below.





Commitment Code*

Quarterly Call Commitment Per Line

Exc VAT

Inc VAT

£(pq)

£(pq)

Cl

31.00

35.65

Cn

94.00

108.10

* These prices apply to a new Contract with a one year Minimum Period. For Minimum Periods of three or five years and all Minimum Period Renewals see the applicable discounts stated in the Featurenet Contractual Information Part.





Line Type

Quarterly Call Spend Commitment Per Line or Channel

Volume Master Premium

FN5000 Access Line,

FN5000i (ISDN) Access Line,

Small/Aux Site FN5000 Access Line,

FN5000 Attendant Console Line,

FN5000 Call Centre Digital Access Lines for IVRs

FeatureNet Call in with OffNet Calls Enabled

Cl

FN5000 Call Centre Digital Access Lines for Diallers,

FN1000 Digital (Option A),

FN1000 Digital (Option B),

FN1000 Analogue (Option C),

FN1000 Digital (Option D)

Cn

Line types not included above retain their existing Call Commitment levels.

Call Prices

The following prices and discount table apply to applicable calls originated from sites contracted under the schemes (Excludes RSA and FCI sites, and NNC Rentals).

Offnet (Local, National & Calls Charged At G21 Rates) & Onnet (Local & Nationalat) g21 Rates) & Onnet (Local & National)

Remote breakout calls are treated as OffNet calls in the table below.



Call Charges per minute *



Originating Site FN1000/FN5000

Weekend

Evening & Night-time

Daytime

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

p

p

p

p

p

p

Volume Master Advantage:

OffNet Calls - National, Local & calls charged at g21 rates

1.27

1.461

1.76

2.024

3.15

3.623

OnNet Calls - National & Local

1.27

1.461

1.47

1.691

2.60

2.990

Volume Master Premium:

OffNet Calls - National, Local & calls charged at g21 rates

1.20

1.380

1.66

1.909

2.89

3.324

OnNet Calls - National & Local

1.17

1.346

1.36

1.564

2.40

2.760

* Calls are timed to an accuracy of one tenth-of-a-second and are then rounded up to the next whole second. The minimum call charge for the calls detailed above is 3.5p. For billing purposes the call charge is rounded up to the next tenth-of-a-penny.

Featurenet IddIDD Calls (Volume Master Contracts)

For charge band structure see Section 56Part 7, Business Customer Options - BT Customer Commitment.

Pence per minute rates for calls to International charge bands, International mobiles and satellite services are those detailed in Section 56 Part 7, Business Customer Options - BT Customer Commitment - Options 1 & 2.

Call Discount Table

On a quarterly basis at the end of the billing cycle, call spend on applicable calls is assessed against the following discount table and the appropriate discount calculated. This discount can then be apportioned across the appropriate accounts.

The discount in the table below replaces any other call discounts currently applied to OnNet & OffNet, Local, National, calls charged at g21 rates (OffNet), & IDD (Charge Bands 1-14) calls including UBC OnNet Call Long Term Discounts (excluding BT Dual Discount).





Discounts Applied

Quarterly Call Spend on OffNet & OnNet, Local, National, calls charged at g21 rates (OffNet) & IDD Calls*



Discount Level

%

From

Up To

Exc VAT

Exc VAT

£(pq)

£(pq)

No discount is available on the first £12500 of any call spend

0.00

12500.00

0

Discount only applies to that part of the total call spend between £12500 and £37500

12500.01

37500.00

15

Discount only applies to that part of the total call spend between £37500 and £75000

37500.01

75000.00

20

Discount only applies to that part of the total call spend between £75000 and £125000

75000.01

125000.00

25

Discount only applies to that part of the total call spend between £125000 and £375000

125000.01

375000.00

30

Discount only applies to that part of the total call spend between £375000 and £1250000

375000.01

1250000.00

33

Discount only applies to that part of the call spend over £1250000

1250000.01

No limit

35

* Excludes Number Translation Services Calls (Non-geographic Local and National) and IDD calls to Mobile Telephones and Satellite Services.

For example:

A quarterly call spend of £400000 will be discounted as follows:

Discount for the first £12500 = Nil

Discount for the next £25000 - 15% = £3750

Discount for the next £37500 - 20% = £7500

Discount for the next £50000 - 25% = £12500

Discount for the next £250000 - 30% = £75000

Discount for the next £25000 - 33% = £8250

Total discount = £107000 (exc. VAT)

Total discounted spend = £293000 (exc. VAT)

Other Offnet Calls

CallsCall durations are timedrounded up to the next whole second an accuracy of one tenth-of-a-second and are thensubject rounded up to the next whole second. The minimum call charge for the calls detaileda belowminimum callis charge of 3.5p. For billing purposes the call charge is rounded up to the next tenth-of-a-penny.

Calls to Number Translation Services (NTS)

Calls to local Number Translation Service (NTS) numbers will be charged at the Local Daytime/Evening/Weekend rates shown below. Local NTS numbers are those shown in Section 2 Part 13 of the BT Price List with a Categorisation for customer Options of `3'.

Calls to national NTS numbers will will be charged at the National Daytime/Evening/Weekend rates shown below. National NTS numbers are those shown in Section 2 Part 13 of the BT Price List with a Categorisation for customer Options of `4'.



Call charges per minute

Daytime

Evening

Weekend

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

p

p

p

p

p

p

- Local

2.45

2.818

0.99

1.139

0.69

0.794

- National

6.39

7.349

3.19

3.669

1.70

1.955

Calls to Mobiles (from a fixed line)



Call charges per minute

Daytime

Evening

Weekend

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

p

p

p

p

p

p

fm1 - Calls to Mobile telephones (see Section 2 Part 12)

8.150

9.373

8.150

9.373

6.770

7.786

fm2 - Calls to Mobile telephones (see Section 2 Part 12)

20.434

23.500

14.487

16.660

6.508

7.485

fm3 - Calls to Mobile telephones (see Section 2 Part 12)

9.380

10.787

8.720

10.028

8.650

9.948

fm4 - Calls to Mobile telephones (see Section 2 Part 12)

8.980

10.327

8.330

9.580

7.660

8.809

fm5 - Calls to Mobile telephones (see Section 2 Part 12)

9.730

11.190

7.180

8.257

6.900

7.935

fm6 - Calls to Mobile telephones (see Section 2 Part 12)

17.890

20.574

13.710

15.767

15.140

17.411

fm7 - Calls to Mobile telephones (see Section 2 Part 12)

10.220

11.753

6.120

7.038

5.440

6.256

fm8 - Calls to Mobile telephones (see Section 2 Part 12)

10.625

12.219

8.712

10.019

4.802

5.523

fm9 - Calls to Mobile telephones (see Section 2 Part 12)

9.010

10.362

7.650

8.798

4.505

5.182

fm10-Calls to Mobile telephones (see Section 2 Part 12)

15.200

17.480

11.875

13.657

5.035

5.791

fm11-Calls to Mobile telephones (see Section 2 Part 12)

11.500

13.225

13.300

15.295

13.300

15.295

fm12 -Calls to Mobile telephones (see Section 2 Part 12)

10.672

12.273

10.672

12.273

10.672

12.273

Calls to f rate



Call charges per minute

Daytime

Evening

Weekend

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

p

p

p

p

p

p

f rate

24.00

27.600

16.00

18.400

8.00

9.200

All other calls not specified will be charged at BT's standard published rates.