PSTN Lines |
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Unlimited Weekend Plan is available for an inclusive fee of £32.60 exc. VAT per quarter (£37.50 inc. VAT). For customers who receive VAT inclusive quarterly bills the charges on the bill will be shown as three VAT inclusive monthly fees of £12.50. The fee includes the following: - -Line Rental (for one line)
- -Unlimited Weekend Plan set of pence per minute rates (see Tables 1, 2, 3, and 4)
- -Connection of new and additional lines at £106.52 exc. VAT (£122.50 inc. VAT)
- -Unlimited Weekend Plan is also available to Customers with 2 or more PSTN lines on the same account: the pence per minute rates for Unlimited Weekend Plan apply on all lines of the account.
- -Customers will pay £32.60 (Exc VAT), (£37.50 inc VAT) for additional lines on the same account.
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A payment processing fee is payable on each account for Customers who do not settle their accounts by Monthly Payment Plan or Direct Debit - see Section 15Part 12sub part 3. The payment processing fee is levied by BT Payment Services Limited, a wholly owned subsidiary of British Telecommunications plc. |
If a customer agrees to replace a paper bill with an on-line bill, they will receive a discount of £1.25 inc VAT ( £1.09exc VAT) on their account for every month in which they spend at least £11.25inc VAT ( £9.78exc VAT) on rental charges, provided the bill is paid by direct debit or monthly payment plan. Customers will receive an email advising that their bill is available to view on-line.
The paper-free discount is available per account and to customers on Calling Plans, BT Together Local, BT Working Together and BT Working Together Talk. It is not currently available on BT Mobile or BT Fusion accounts. The discount is only applied on accounts where the customer has a total rental charges greater than or equal to£11.25 inc VAT (£9.78 exc VAT) per month, before any other discounts are applied e.g. special offers. One-off charges such as usage charges, brought forward amounts, payment processing fees and any other non rental charges do not count as rental charges. The discount is applied for rental charges in advance.
If the customer opts for both on-line billing and a paper copy they will not qualify for the discount. Additionally, if the customer changes the method by which they receive bills more than twice during any 12-month period, they will not be eligible for the discount. If this happens, the customer will need to continue with paper-free billing for a continuous period of 6 months before they receive the discount again.
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Calls to Local Number Translation Service (NTS) (0X45) numbers will be charged at the Local Day/Eve rates as shown in Table 2. |
Calls of any type for which there is no Calling Plans pence per minute rate specified will be charged at the specified rate (including Chargecard calls; Directory Enquiries - all numbers beginning with 118; 195 service and Operator Controlled Calls). Calls to the Channel Islands will be charged at rates shown in table 1b below. |
Charges for calls to 05XX numbers and number ranges are shown in Section 2. Part 11 of the BT Price List. |
Charges for calls to 08XX numbers and number ranges are shown in Section 2. Part 13 of the BT Price List. |
Charges for calls to 09XX numbers and number ranges are shown in Section 2. Part 14 of the BT Price List. |
Charges for calls to all 118 numbers and number ranges are shown in Section 2. Part 15 of the BT Price List. |
Charges for calls to 123 numbers and number ranges are shown in Section 2. Part 16 of the BT Price List. |
Charges for fixed fee calls to and number ranges are shown in Section 2. Part 12 and Section 2. Part 14 of the BT Price List. |
Charges for calls based on a fixed fee and duration and numbers and number ranges are shown in Section 2. Part 12 and Section 2. Part 14 of the BT Price List. |
See General Notes sub-part 4, for details of the applicable Call Set-up Fee. |
Table 1a - Geographic Inland Direct Dialled PPM Prices |
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* - "UK" includes calls to 0870 numbers and to any number range charged at g21 rates and shown as 11 under Categorisation for Customer Options in Section 2 Part 11 Fair Usage Policy: Customers who exceed 1000 minutes or 150 calls in a month to 0870 numbers will be charged the rates shown in Table 1 (c) below.
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NOTE |
Calls from Northern Ireland to the Republic of Ireland are charged at the rates shown in Table 1a above. Calls from Northern Ireland to mobile telephones registered in the Republic of Ireland will be charged at the same rate as calls from the rest of the United Kingdom to mobile telephones registered in the Republic of Ireland. |
Calls crossing time of day boundaries. Each minute of a call will be charged as per the price applying to the time of day period it falls within. |
Calls starting in the Evening and continuing into the Daytime period. |
These will be charged the Evening variable pence per minute for the Evening element of the call followed by the Daytime variable pence per minute for the Daytime element of the call. |
Calls starting in the Evening and continuing into the Weekend period. |
These will be charged the Evening variable pence per minute for the Evening element of the call followed by the fixed fee (of £0.00) for the first hour and variable pence per minute thereafter for the Weekend element of the call. |
Calls starting in the Weekend and continuing into the Evening period. |
The duration of the call falling within the Weekend period will be charged the fixed fee (of £0.00) for the first hour and variable pence per minute thereafter. The duration of the call continuing into the Evening will be charged at the variable pence per minute. |
Calls starting in the Daytime and continuing into the Evening. |
These will be charged the Daytime variable pence per minute for the Daytime element of the call followed by the Evening variable pence per minute for the Evening element of the call. |
Table 1b - Prices of calls to the Channel Islands and calls to Internet Service Providers using geographic or 0870 numbers |
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Calls to identified Internet Service Providers using geographic numbers will be charged at the rates shown in Table 1b above. A list of these numbers is available on bt.com |
Table 1 (c) - Customers who exceed 1000 minutes or 150 calls in a month to 0870 numbers will be charged the following rates.
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Table 2 (a) - Inland NTS, (0845) Direct Dialled PPM Prices Calls to identified Internet Service Providers and indirect access services using Inland NTS, (0845) numbers will be charged at the rates shown in Table 2 (b). |
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** - Redial before 60 minutes to avoid being charged. Fair Usage Policy: Customers who exceed 1000 minutes or 150 calls in a month will be charged the standard BT rates (i.e those in Table 2 (b) below). |
Table 2 (b) - Inland NTS, (0845) Direct Dialled PPM Prices Calls to identified Internet Service Providers and indirect access numbers. |
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BT Text Prices |
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* each text message is limited to 160 characters. Where a request is made to send a text which exceeds 160 characters the message will be delivered as multiple messages each up to 160 characters length. Each text will be charged at the rate appropriate to the destination telephone. ** Texts to premium rate services are not currently available. |
Please see Section 2. Part 1 Sub-Part `BT TEXT' for further information relating to the BT Text service. |
Table 3 - International Direct Dialled (IDD) PPM Prices |
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ADDITIONAL INFORMATION |
International Operator - Calls to Midway Island, Tristan Da Cuhna and Wake Island are only available via the international operator. (dial 155) |
Pitcairn Islands - calls to the Pitcairn Islands are via the INMARSAT 'Mini-M' service. INMARSAT 'Mini-M' call charges apply. |
Table 4 - International Direct Dialled (IDD) PPM Prices to Mobile Telephones and other Special and Higher Rate Services |
IDD calls to some mobile telephones and other special and higher rate services will be charged at 21.304p (ex VAT)/24.5p (inc VAT) per minute more than the equivalent IDD calls to fixed telephones. Full details of the destinations and number ranges to which this applies are shown in Section 2 Part 17 |
Table 5 - Personal Numbering Services Prices |
Full details of the number ranges to which these charges apply are shown in Section 2. Part 12 of the BT Price List. |
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Table 6 - Fixed-Mobile Direct Dialled PPM Prices |
Full details of the number ranges to which these charges apply are shown in Section 2. Part 12 of the BT Price List. |
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Table 7 - Fixed-WiFi Direct Dialled PPM Prices |
Full details of the number ranges to which these charges apply are shown in Section 2. Part 12 of the BT Price List. |
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BT Price List