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Section 55:Personal (Residential) Customer Options

Part 15:BT Broadband Talk


Subpart 1:BT Broadband Talk

BT Broadband Talk Pricing Information

BT Broadband Talk - makes use of customers existing Broadband connection to route calls.

  • i) BT Broadband Talk fees are as follows:

Monthly Payments



Monthly Payments

Exc VAT

Inc VAT

£(pm)

£(pm)

BT Broadband Talk - Evening and Weekend Plan - Non BT Broadband Supplier

2.54

2.93

BT Broadband Talk - Evening and Weekend - At no extra cost for BT Total Broadband Customers*

0.00

0.00

BT Broadband Talk - Anytime Plan - Non BT Broadband Supplier

6.80

7.82

BT Broadband Talk - Anytime Plan - With BT Total Broadband

5.06

5.82

BT Broadband Talk Multi-line - per line

0.85

0.98

* Existing customers with BT Broadband Talk - Evening and Weekend Plan (BT Broadband Talk - Evening and Weekend Plan with BT Total Broadband) from 1 July 2006.

BT Broadband Talk - Evening and Weekend Plan and Anytime Plan

Includes:

UK Calls (Local and National) as below

International Calls as below

Calling Features

Anytime Plan

The Anytime Plan is only available to those customers who choose to pay for chargeable calls in arrears. It is not available to those customers who choose to pay for these calls using the pre payment account.

Existing BT Broadband Talk Evening and Weekend Plan customers may upgrade to the Anytime Plan at no charge.

Customers who have a standalone Broadband Talk account and choose not to settle the bill by either Monthly Payment Plan or Direct debit, will incur a payment processing fee, which is detailed in Section 15Part 12sub part3. However, the fee will not be raised on BT Broadband Talk standalone accounts which were either set up prior to 1 May 2007 or where Broadband Talk is available free of charge with BT Total Broadband. The payment processing fee is levied by BT Payment Services Limited, a wholly owned subsidiary of British Telecommunications plc.

Calls

BT Broadband Talk calls (except international and the exceptions below) are charged the same as Unlimited Evening & Weekend Plan call charges for the Evening and Weekend Plan and Unlimited Anytime Plan call charges for the Anytime Plan, including BT Broadband Talk calls to other BT Broadband Talk numbers. BT Broadband Talk calls to non BT Broadband Talk 055 and 056 numbers will be charged as Unlimited Evening & Weekend Plan and Unlimited Anytime Plan call charges, as appropriate. Please see Parts 2 and 3 in this Section.

BT Broadband Talk customers with 055 and 056 numbers

Calls from Northern Ireland to the Republic of Ireland are charged as an International call, as per the rates in the International Calls table below.

BT Broadband Talk customers in Northern Ireland with Geographic numbers

Local and National calls from Northern Ireland to fixed lines in the Republic of Ireland are charged as a BT Broadband Talk UK Calls (Local and National), as per the rates in the calls tables below.

Calls from Northern Ireland to Republic of Ireland Mobiles are charged as an International Mobile call, as per the rates in the International Mobile Calls table below.

Calls to the speaking clock are free of charges, there is no facility fee for 3 Way calls and any Reminder calls are charged as a local call.

Calls to Local Number Translation Service (NTS) (0X45) numbers will be charged at the Unlimited Evening & Weekend Plan and Unlimited Anytime Plan local call rates shown in the relevant Tables 2(a) and 2 (b), i.e. not all these calls are eligible for the zero pence per minute charge (see Parts 2 and 3 within this Section).

Calls of any type for which there is no Calling Plan pence per minute rate specified will be charged at the standard rate (please see `Restrictions' later in this Part). Calls to the Channel Islands will be charged at rates shown in Table 1b of Unlimited Evening & Weekend Plan and Unlimited Anytime Plan (see Parts 2 and 3 within this Section).

See General Notes sub-part 4, for details of the applicable Call Set-up Fee.

Geographic Inland Direct Dialled PPM Prices (except calls terminating on Internet Service Providers)

BT Broadband Talk UK Calls (Local and National)

Evening and Weekend Plan

Calls originated from BT Broadband Talk.



Price in pence per minute

Daytime

Mon-Fri 6am-6pm

Evenings & Night-time

Mon-Fri before 6am & after 6pm

Weekend

All Day Sat & Sun

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

pence

pence

pence

pence

pence

pence

UK Calls - up to 1 hour

3.913

4.50

0.00

0.00

0.00

0.00

UK Calls - thereafter

3.913

4.50

3.913

4.50

3.913

4.50

BT Broadband Talk 055 and 056 Numbers - up to 1 hour

3.913

4.50

0.00

0.00

0.00

0.00

BT Broadband Talk 055 and 056 - thereafter

3.913

4.50

3.913

4.50

3.913

4.50

All other calls except International - As per Unlimited Evening & Weekend Plan.

Anytime Plan

Calls Originated from BT Broadband Talk



Price in pence per minute

Daytime

Mon-Fri 6am-6pm

Evenings & Night-time

Mon-Fri before 6am & after 6pm

Weekend

All Day Sat & Sun

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

pence

pence

pence

pence

pence

pence

UK Calls - up to 1 hour

0.00

0.00

0.00

0.00

0.00

0.00

UK Calls - thereafter

3.913

4.50

3.913

4.50

3.913

4.50

BT Broadband Talk 055 and 056 Numbers - up to 1 hour

0.00

0.00

0.00

0.00

0.00

0.00

BT Broadband Talk 055 and 056 - thereafter

3.913

4.50

3.913

4.50

3.913

4.50

All other calls except International - As per Unlimited Anytime Plan.

BT Broadband Talk International Calls - Fixed Line



Country

Price in pence per minute

Fixed

Exc VAT

Inc VAT

pence

pence

Antigua & Barbuda

8.51

9.787

Argentina

1.702

1.958

Australia (incl. Christmas Island and Cocos Island

1.063

1.224

Austria

1.063

1.224

Bangladesh

4.521

5.200

Barbados

6.869

7.900

Belgium

1.063

1.224

Bermuda

4.255

4.894

Canada

1.063

1.224

Chile

1.063

1.224

China

1.063

1.224

Croatia

2.173

2.500

Cyprus (excluding northern Cyprus)

2.173

2.500

Czech Republic

2.173

2.500

Denmark

1.063

1.224

France

1.063

1.224

Germany

1.063

1.224

Ghana

6.869

7.900

Greece

1.063

1.224

Grenada (inc Carriacou)

8.51

9.787

Hong Kong

1.063

1.224

Hungary

1.063

1.224

Iceland

1.617

1.860

India

4.521

5.200

Ireland (Republic)

1.063

1.224

Israel

1.063

1.224

Italy (inc Vatican City)

1.063

1.224

Jamaica

4.521

5.200

Japan

1.191

1.370

Kenya

8.51

9.787

Luxembourg

1.063

1.224

Malawi (The Republic of)

4.68

5.382

Mexico

5.361

6.166

Mozambique

8.51

9.787

Netherlands

1.063

1.224

New Zealand (inc Chatham Islands)

1.063

1.224

Nigeria

6.382

7.340

Norway

1.063

1.224

Pakistan

4.521

5.200

Poland

1.063

1.224

Portugal (including Madeira and the Azores)

1.063

1.224

Puerto Rico

1.063

1.224

Russia

2.553

2.936

Sierra Leone

8.51

9.787

Singapore

1.617

1.860

Slovenia

2.173

2.500

South Africa

2.173

2.500

Spain (includes the Balearic Islands but excludes the Canary Islands)

1.063

1.224

St Lucia

6.869

7.900

Sweden

1.063

1.224

Switzerland

1.063

1.224

Taiwan

1.063

1.224

Trinidad & Tobago

4.521

5.200

Turkey (and northern Cyprus)

6.086

7.000

Uganda

8.255

9.494

USA

1.063

1.224

Zambia

2.173

2.500

Zimbabwe

4.255

4.894

BT Broadband Talk International Calls - Mobile and other Special and Higher Rate Services



Country

Price in pence per minute

Mobile and other Special and Higher Rate Services

Exc VAT

Inc VAT

pence

pence

Antigua & Barbuda

9.957

11.451

Argentina

9.531

10.961

Australia (incl. Christmas Island and Cocos Island

11.234

12.920

Austria

14.893

17.127

Bangladesh

7.489

8.613

Barbados

10.978

12.625

Belgium

14.382

16.540

Bermuda

5.702

6.558

Canada

1.063

1.224

Chile

11.659

13.408

China

1.063

1.224

Croatia

22.956

26.40

Cyprus (excluding northern Cyprus)

5.617

6.460

Czech Republic

22.956

26.40

Denmark

13.617

15.660

France

11.148

12.821

Germany

13.617

15.660

Ghana

9.191

10.570

Greece

12.765

14.680

Grenada (inc Carriacou)

10.893

12.527

Hong Kong

1.063

1.224

Hungary

12.00

13.80

Iceland

16.17

18.596

India

7.652

8.800

Ireland (Republic)

10.893

12.527

Israel

7.404

8.515

Italy (inc Vatican City)

17.021

19.575

Jamaica

12.425

14.289

Japan

8.51

9.787

Kenya

19.234

22.120

Luxembourg

13.361

15.37

Malawi (The Republic of)

4.68

5.382

Mexico

17.446

20.063

Mozambique

9.021

10.375

Netherlands

14.978

17.225

New Zealand (inc Chatham Islands)

17.191

19.770

Nigeria

6.382

7.340

Norway

11.659

13.408

Pakistan

7.652

8.800

Poland

13.617

15.660

Portugal (including Madeira and the Azores)

15.829

18.205

Puerto Rico

1.063

1.224

Russia

2.638

3.034

Sierra Leone

16.595

19.085

Singapore

1.617

1.860

Slovenia

22.956

26.40

South Africa

12.851

14.779

Spain (inc Balearic Islands)

14.978

17.225

St Lucia

13.787

15.855

Sweden

16.17

18.596

Switzerland

20.34

23.391

Taiwan

5.531

6.361

Trinidad & Tobago

8.17

9.396

Turkey (and northern Cyprus)

11.744

13.506

Uganda

8.255

9.494

USA

1.063

1.224

Zambia

8.936

10.277

Zimbabwe

16.595

19.085

National Call PPM Prices to Channel Islands

See Table 1b of Unlimited Evening & Weekend Plan and Unlimited Anytime Plan, within Parts 2 and 3 of this Section

Inland NTS Direct Dialled PPM Prices

See Table 2 (b) of Unlimited Evening & Weekend Plan and Unlimited Anytime Plan, within Parts 2 and 3 of this Section.

Fixed-Mobile Direct Dialled PPM Prices

See Table 6 of Unlimited Weekend Plan, within Part 1 of this Section.

International Direct Dialled (IDD) PPM Prices

IDD calls will be charged as stated in the tables above.

All other International Direct Dialled (IDD) calls are charged at Calling Plan rates specified within Part 1 of this Section.

VIDEO CALLS

Please see Notice for details of a special offer for Customers who make Videophone calls between 21 June 2006 and 31 January 2007 inclusive.



Price in pence per minute

24 hr

Exc VAT

Inc VAT

pence

pence

Video Call dialled from a Video phone 056 number to other Video phone 056 number

8.51

9.787

Video Call dialled from a Video phone 056 number to Broadband Talk Softphone 056 number

8.51

9.787

All Video calls, (geographical and non geographical) made from a Broadband Talk Account.

8.51

9.787

Further information relating to the Video service can be found in the BT Broadband Talk Softphone user guide at bt.com/btsoftphone/help.

Broadband Talk - Customer Premises Equipment (CPE)

BT Total Broadband Customers

For BT Total Broadband Customers see BT Total Broadband CPE in BT Exchange Lines - Section 1 Part

Customers whose Broadband is not supplied by BT

Telephone Adapter

For customers taking the Evening and Weekend Plan and/or the Anytime Plan, the Telephone Adapter will be provided at the charges set out below, the minimum period is 12 months.



CPE

Exc VAT

Inc VAT

£

£

BT Broadband Talk 220V Combined Broadband router and telephone adapter

25.53

29.36

BT Broadband Talk 220V Combined Broadband router and telephone adapter ordered online through BT.com

25.53

29.36

BT Broadband Talk 10V telephone adapter

25.53

29.36

BT Broadband Talk 10V telephone adapter ordered online through BT.com

25.53

29.36

BT Broadband Talk Voyager 2500 Combined wireless Broadband router and telephone adapter

42.55

48.94

BT Broadband Talk Voyager 2500 Combined wireless Broadband router and telephone adapter ordered online through BT.com

42.55

48.94

The fees include VAT rounded up to the nearest penny.