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Section 28:BTnet Services

Part 4:BTnet Dial IP


Subpart 3:SurfPort

Premium Rate Number Options

Premium rate numbers in the tariff ranges detailed below are supported on SurfPort, WebPort Elite and WebPort Flex unless otherwise stated. Call charges and revenue share arrangements are not volume related.

Tariffs for premium rate numbers are shown below.

Table 1. Fixed Fee Call Charges and Revenue Share Rates

Charges are per call. Dial in user pays call charges.





Number Range



Tariff (inc VAT)

Revenue Share Per Call

(pence)

Payback (%)

Day

Evening

Weekend

Day

Evening

Weekend

Exc VAT

Exc VAT

Exc VAT

0901 198* (ff0)

10p/call

6.64

7.07

7.15

78%

83%

84%

0901 (ff1)

25p/call

17.81

18.33

18.43

84%

86%

87%

0901 (ff2)

50p/call

36.81

37.34

37.43

87%

88%

88%

* - available on WebPort Elite only.

For Fixed Fee Calls, customer will be charged as detailed below when their end user calls exceed 1 minute.

Table 2. Fixed Fee Recovery Charges



Charges Per Minute After The First Minute (pence)

Day

Evening

Weekend

Exc VAT

Exc VAT

Exc VAT

1.0

0.5

0.4

Table 3. Revenue Share Rates (Calls Charged by Duration)

Call charges are per minute or part thereof. Dial in user pays call charges.





Tariff



Number Range

Revenue Share Per Minute

(pence)

Payback (%)

Day

Evening

Weekend

Day

Evening

Weekend

Exc VAT

Exc VAT

Exc VAT

g7 (10p per min)*

0871 200

6.77

7.20

7.28

78%

83%

84%

p6 (25p per min)

0906 680

18.22

18.75

18.84

85%

87%

88%

p5 (50p per min)

0906 302

37.54

38.06

38.16

88%

89%

89%

p7 (60p per min)

0906 802

45.23

45.75

45.85

88%

89%

89%

p8 (75p per min)

0906 753

56.79

57.31

57.41

89%

89%

89%

p3 (100p per

min)*

0906 554

76.08

76.51

76.59

89%

89%

90%

p0 (150p per

min)*

0906 577

114.75

115.18

115.26

89%

90%

90%

* - available on WebPort Elite only.

A Minimum Call Charge will apply per call (see General Notes sub part 4).

Additional Conditions

These Additional Conditions apply to all BT Dial IP services, including but not limited to SurfPort, WebPort Elite and WebPort PAYG, where the Customer uses an access number in the 0870, 0871 or 090x ranges.

Applications for premium rate number(s) must be accompanied by a copy of the Customers PhonepayPlus, ( formerly ICSTIS - Independent Committee for the Supervision of Telephone information Services) certificate. Orders for premium rate numbers will not be progressed without this certificate.

Customers must comply at all times with any code of practice, as published and amended from time to time by PhonepayPlus, ( formerly ICSTIS ), or any other competent authority, which applies to or otherwise affects the Service. Customers must abide by any instruction, direction, recommendation, opinion or advice that PhonepayPlus, ( formerly ICSTIS ), gives with regard to the Service.

Customers must, on request, provide BT or PhonepayPlus, ( formerly ICSTIS ), (or both) with such information or material relating to the Service or a future Service as BT or PhonepayPlus, ( formerly ICSTIS ), (or both) may reasonably request in order to carry out any investigation in connection with the Service.

A recovery charge per minute will be made to customers for all fixed fee calls that exceed a duration of 1 minute. The charge will be recovered from associated revenue share payment. At the point at which no more revenue share is available to be recovered, charges will be generated in the form of a bill.

Neither the Customer nor anyone on their behalf may access the Service, other than at what BT considers to be reasonable intervals for the purpose of testing that the Service is operating correctly.

The Customer's service must not be used in connection with the carrying out of a criminal offence against BT or any other public telecommunications operator, including the artificial inflation of traffic to the Service.

The Customer will not be entitled to any revenue share payment from BT in respect of End-user access where:

  • -an End-user does not pay the appropriate call charge to BT or any other public telecommunications operator; or
  • -an End-user accesses the Customer's service via the network of another licenced operator and the other licenced operator witholds payments to BT in respect of those calls.

Where an End-user witholds any part of a payment due to BT, because the payment includes charges for access to the Customer's Service, BT shall be entitled to deduct an equal amount from any revenue share payment due to the Customer. The revenue share payment may be witheld until the End-user completes their payment to BT.

These Additional Conditions form part of the Customer's contract with BT. In the event that the Customer fails to comply with these Additional Conditions, BT reserves the right to suspend or terminate the Service, as described in the BT WebPort Terms and Conditions.

BT reserves the right to withold revenue share payments due to the Customer, without notice, if BT has reason to believe that the Customer is in breach of its contract with BT for the Service. The revenue share payments will be made only when BT is satisfied that the Customer is not in braech of that contract.

Where BT satisfies itself that the Customer is in breach of its contract for the Service, the Customer will not be entitled to any revenue share that would otherwise have been due to the Customer, in respect of access to the Service, whilst it was in breach of its contract for the Service.

Where BT has already paid revenue share to a Customer in respect of access to the Service, but where the Customer is not entitled to that revenue share under its contract, BT may:

  • -deduct an amount equal to the amount of revenue share to which the Customer was not entitled from any Call Payment due to the Customer under this or any other contract with BT; or
  • -demand payment of such amount or the balance of such amount from the Customer within 14 days; or
  • -deduct such amount or the balance of such amount, from any deposit held as security for payment.

The above conditions must be read in conjunction with BTnet Dial IP, BT WebPort Conditions and Section 28 of the BT Price List,