Hosted VoIP

Monthly Payments

*Geographic Number Portability Import enables the Customer of an Other Licensed Operator (OLO), to transfer the number associated with their fixed telephony service from the OLO to BT. A telephone number which had previously been exported to the OLO from BT may be imported. The portability of individual numbers is subject to confirmation.

Geographic numbers are subject to availability. 0207 and 0208 numbers are not available on Hosted VoIP

Hosted VoIP Plus

Monthly Payments

Notes

1. Calls within the Hosted VoIP Plus package will be rounded up to the next 60 seconds.

2. BT Hosted VoIP Plus (without BT Business One Plan Variant):

3. For conditions and Call Allowance applicable to Hosted VoIP Plus (without BT Business One Plan Variant) see conditions and Call Allowance applicable to the Business Broadband Voice Call Package in subpart 8

4. Geographic numbers are subject to availability. 0207 and 0208 numbers are not available on Hosted VoIP.

General Notes

1. Customers must sign a new Contract with either a 1 year or 2 year Minimum Period unless the Customer has a current contract which was signed on or after 26th October 2009

2. Upon expiry of the 1st Minimum Period, the Contract will continue for subsequent Minimum Period(s) until such time as the Customer takes the action prescribed in the Service Schedule or terminates the Contract or Service in accordance with the Conditions.

3. Following the 1st Minimum Period, the monthly rental charge will be automatically re-aligned from the appropriate monthly rental for the 1st Minimum Period to the appropriate monthly rental for subsequent Minimum Periods (see above).

4. If the Customer notifies BT in accordance with the provisions of the Service Schedule that it does not want the Contract to continue for further Minimum Period(s), the provisions of paragraph 3 above will not apply or, if the provisions of paragraph 3 above have already been applied, the Customer will be charged from the date of such notification at the monthly rental applicable for the 1st Minimum Period.

5. During the appropriate Minimum Period(s), the monthly rental will include one geographic number (in area or out of area) per line. Outside of the Minimum Period geographic numbers will be charged at the rates set out above.

6. The Service includes BT Call Minder for Business VoIP as part of the package. Further details on the functionality of BT Call Minder for Business VoIP are available at http://business.bt.com/broadband-and-internet/internet-communication/broadband-voice

7. Customers must have:

• BT PSTN Line

• A Business Broadband line dedicated to providing the Service from BT

• Business Broadband Hub from BT

• Falcon IP phones from BT and or BT Office Communicator (Soft client)

• For Customers ordering more than 3 lines on a BT Business Hub they must have an Ethernet switch

• Appropriate BT Business Hosted VoIP Customer Equipment (including IP phones and Ethernet Hub switch)

8. BT Hosted VoIP is not available to Customers wanting the service to be provided using any Private Branch Exchange (PBX) from BT or any other provider

Additional Features applicable to Hosted VoIP and Hosted VoIP Plus

The first Hunt group and MADN are inclusive with BT Hosted VoIP service. Additional Hunt group and MADN's will be charged at standard rate thereafter.