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Section 55:Personal (Residential) Customer Options

Part 10:Calling Plans - Unlimited Anytime Plan - Not available for new supply from 19th April 2013


Subpart 1:Unlimited Anytime Plan - Not available for new supply from 10th July 2009

Pricing Information

For all Residential Special Offers see Special Notices at Notices 2007 and Notices 2008 for full details.

PSTN Lines

Unlimited Anytime Plan is available for an option fee of £6.85 inc. VAT per month plus line rental of £15.45 inc VAT per month. ForThe customersfee whoincludes receivethe bills with quarterly charges shown as VAT exclusive amounts, this will appear as a combined total of [Price] per quarter. The fee includes the following:

  • -Line Rental (for one line)
  • -The call prices specified in Tables 1a, 1b, 2, 3, 4 and 5, which include a zero pence per minute charge for the first hour of each UK Geographic call except those to Internet Service Provider numbers (conditions apply)
  • -Reduced call prices for calls to Mobile Phones (Unlimited Anytime Plan customers automatically receive Mobile Saver rates - See Part 14 of this Section)
  • -Unlimited Anytime Plan is also available to Customers with 2 or more PSTN lines on the same account: the pence per minute rates for Unlimited Anytime Plan apply on all lines on the account.
  • -Customers will pay £46.35 inc. VAT fee ( [Price] per exc.quarter VAT) fee for the additional lines on the same account.

A payment processing fee is payable on each account for Customers who do not settle their accounts by Monthly Payment Plan or Direct Debit - see Section 15Part 12sub part 3. The payment processing fee is levied by BT Payment Services Limited, a wholly owned subsidiary of British Telecommunications plc.

From 3rd December 2011 the paper-free discount has been withdrawn. - please refer to line rental saver (Section 55Part 6) for details of an alternative which requires paper-free billing and includes a discount on rental. Paper-free billing remains available as an option for all.

Calls to Local Number Translation Service (NTS) (0X45) numbers will be charged at the Unlimited Anytime Plan 0845 rates shown in Tables 2 (a) and 2 (b), .ie not all these calls are eligible for the zero pence per minute charge.

Calls to identified Internet Service Providers using geographic numbers will be charged at the rates shown in Table 1b. A list of these numbers is available at bt.com

Calls of any type for which there is no Calling Plans pence per minute rate specified will be charged at the specified rate (including Chargecard calls; Directory Enquiries - all numbers beginning with 118 and Operator Controlled Calls excluding 198). Calls to the Channel Islands will be charged at rates shown in Table 1b below.

Charges for calls to 05XX numbers and number ranges are shown in Section 2. Part 11 of the BT Price List.

Charges for calls to 08XX numbers and number ranges are shown in Section 2. Part 13 of the BT Price List.

Charges for calls to 09XX numbers and number ranges are shown in Section 2. Part 14 of the BT Price List.

Charges for calls to all 118 numbers and number ranges are shown in Section 2. Part 15 of the BT Price List.

Charges for calls to 123 numbers and number ranges are shown in Section 2. Part 16 of the BT Price List.

Charges for fixed fee calls to and number ranges are shown in Section 2. Part 12 and Section 2. Part 14 of the BT Price List.

Charges for calls based on a fixed fee and duration and numbers and number ranges are shown in Section 2. Part 12 and Section 2. Part 14 of the BT Price List.

See General Notes sub-part 4, for details of the applicable Call Set-up Fee.Dialled Call Charges , for details of the applicable Call Set-up Fee.

Table 1a - Geographic UK Direct Dialled PPM Prices (except calls terminating on Internet Service Providers)



Price in pence per minute

daytime Mon-Fri 7am - 7pm

evenings & night-time Mon-Fri before 7am & after 7pm

weekend All Day Sat & Sun

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

pence

pence

pence

pence

pence

pence

UK calls* - up to 1 hour

0.00

0.00

0.00

0.00

0.00

0.00

UK calls* - thereafter

7.008

8.41

7.008

8.41

7.008

8.41

* `UK' includes calls to 0870 numbers and to any number range charged at g21 rates and shown as 11 under Categorisation for Customer Options in Section 2 Part 11

Calls from Northern Ireland to the Republic of Ireland are charged at the rates shown in Table 1a above. Calls from Northern Ireland to mobile telephones registered in the Republic of Ireland will be charged at the same rate as calls from the rest of the United Kingdom to mobile telephones registered in the Republic of Ireland.

Table 1b - Prices of calls to the Channel Islands, calls to Internet Service Providers using geographic or 0870 numbers, and calls to Calling Card and Dial-through access numbers using 0870 numbers



Price in pence per minute

daytime Mon-Fri 7am - 7pm

evenings & night-time Mon-Fri before 7am & after 7pm

weekend All Day Sat & Sun

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

pence

pence

pence

pence

pence

pence

Local

7.008

8.41

0.925

1.11

0.925

1.11

National

7.008

8.41

1.833

2.20

0.925

1.11

Table 2 (a) - Inland NTS, (0845) Direct Dialled PPM Prices

Calls to identified Internet Service Providers, and Calling Card and Dial-through access numbers using Inland NTS, (0845) numbers will be charged at the rates shown in Table 2 (b)



Price in pence per minute

daytime Mon-Fri 7am - 7pm

evenings & night-time Mon-Fri before 7am & after 7pm

weekend Sat & Sun 7am - 7pm

weekend Sat & Sun before 7am & after 7pm

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

pence

pence

pence

pence

pence

pence

pence

pence

0845 calls - up to 1 hour

0.00**

0.00**

0.00**

0.00**

0.00**

0.00**

0.00**

0.00**

0845 calls - thereafter

1.702

2.042

0.425

0.51

1.702

2.042

0.425

0.51

** - Redial before 60 minutes to avoid being charged.

Table 2 (b) - Inland NTS, (0845) Direct Dialled PPM Prices - Calls to identified Internet Service Providers and Calling Card and Dial-through access numbers.



Price in pence per minute

daytime Mon-Sun 7am - 7pm

evenings & night-time Mon-Sun before 7am & after 7pm

Exc VAT

Inc VAT

Exc VAT

Inc VAT

pence

pence

pence

pence

0845

1.702

2.042

0.425

0.51

BT Text Prices

Customers with Unlimited Anytime Plan will be entitled to 200 free texts per calendar month.



Price in Pence per Text*

24 hr

Exc VAT

Inc VAT

pence

pence

Text to a fixed line in the UK

8.70

10.50

Text to a mobile telephone in the UK

8.70

10.50

UK texts - to a premium rate service**

N/A

N/A

* each text message is limited to 160 characters. Where a request is made to send a text which exceeds 160 characters the message will be delivered as multiple messages each up to 160 characters length. Each text will be charged at the rate appropriate to the destination telephone.

** Texts to premium rate services are not currently available.

Please see Section 2. Part 1 Sub-Part `BT TEXT' for further information relating to the BT Text service.4 `BT TEXT' for further information relating to the BT Text service.

Table 3 - International Direct Dialled (IDD) PPM Prices

See Table 3 of Unlimited Weekend PlanCalls, within Part 1 of this Section.

Table 4 - International Direct Dialled (IDD) PPM Prices to Mobile Telephones

See Table 4 of Unlimited Weekend PlanCalls, within Part 1 of this Section.

Table 5 - Personal Numbering ServicesService Prices

See Table 5 of Unlimited Weekend PlanCalls, within Part 1 of this Section.

Table 6 - Fixed-Mobile Direct Dialled PPM Prices

See Part 14 of this Section

Table 7 - Fixed-WiFi Direct Dialled PPM Prices

See Table 7 of Unlimited Weekend PlanCalls, within Part 1 of this Section.