The option is available to all residential customers on a per account basis (where all lines on the account are at a single address) excluding customers who have: customers who have:

(A)

• -Business Lines
• -Lines not provided by BT
• -Public Payphone Lines
• -Payphone Lines rented at the concessionary rate
• -Out of Area Lines
• -Exchange Lines provided at non served premises
• -Service Provider Calls & Access
• -ISDN Lines
• -Shared Service lines
• -Telepoint
• -Temporary lines

and:

(B) the following Calling Plans:

• -Unlimited Evening & Weekend Plan
- Unlimited Weekend Plan
-Unlimited Anytime Plan
-BT Working Together
-BT Together - Local Calls Option
-BT Working Together - Talk (now withdrawn)

• -Unlimited Weekend Calls
• -Unlimited Weekend Plan
• -Unlimited Anytime Calls
• -Unlimited Anytime Plan
• -Unlimited Anytime Plus Plan
• -BT Together - Local Calls Option
• -BT Working Together

For item (B) above Customers may migrate from these options to Calling Plans without being held to term, and all fees paid in advance will be refunded on a pro-rata basis from the date of taking up Calling Plans.