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Section 2:Call Charges & Exchange Line Services

Part 1:Basic Inland Call Charges


Subpart 2:Calls Charged By Time Duration - Business

These prices apply for direct dialled calls from standard Business telephone lines and from Payphone lines when no discount schemes are applicable. Public Payphone calls are excluded.

Pricing Information

There will be a Minimum Call Charge (see General Notes sub part 4) for Business Customers for Number Translation Services (i.e 08xx number ranges but excluding 0870) and Premium Rate Service (i.e 09xx number ranges), Embark and Featureline Corporate and where specified elsewhere in the Price List. For all other call types a Call Set-up Fee will apply (see General Notes sub part 4).





TYPE OF CALL

Price in pence per minute

daytime

Mon-Fri 7am-7pm

evenings & night-time

Mon-Fri before 7am & after 7pm

weekend

All Day Sat & Sun

Exc VAT

Inc VAT

Exc VAT

Inc VAT

Exc VAT

Inc VAT

pence

pence

pence

pence

pence

pence

Local

6.50

7.48

1.50

1.73

1.50

1.73

National

9.99

11.49

5.50

6.33

2.00

2.30

Local NTS

3.36

3.87

0.85

0.98

0.85

0.98

Freephone

Free to Caller

c-Calls to Message Services and Personal Numbering Services

10.70

12.31

6.20

7.13

3.27

3.77

d-Calls to Personal Numbering Services

14.22

16.36

8.38

9.64

8.38

9.64

e-Calls to Personal Numbering Services

4.2

4.90

4.2

4.90

4.2

4.90

f-Calls to Personal Numbering Services and Mobile telephones

25.53

29.36

17.02

19.58

8.51

9.79

fm1-Calls to Mobile telephones (a)

14.00

16.10

14.00

16.10

14.00

16.10

fm2-Calls to Mobile telephones

22.166

25.50

15.942

18.34

7.492

8.62

fm3-Calls to Mobile telephones (a)

14.00

16.10

14.00

16.10

14.00

16.10

fm4-Calls to Mobile telephones (a)

14.00

16.10

14.00

16.10

14.00

16.10

fm5-Calls to Mobile telephones (a)

14.00

16.10

14.00

16.10

14.00

16.10

fm6-Calls to Mobile telephones (a)

16.70

19.21

16.70

19.21

16.70

19.21

fm7-Calls to Mobile telephones (a)

13.200

15.18

7.200

8.28

6.400

7.36

fm8-Calls to Mobile telephones

12.500

14.38

10.250

11.79

5.650

6.50

fm9-Calls to Mobile telephones

10.600

12.19

9.000

10.35

5.300

6.10

fm10-Calls to Mobile telephones

16.000

18.400

12.500

14.375

5.300

6.095

fm11-Calls to Mobile telephones

14.000

16.100

14.000

16.100

14.000

16.100

fm12-Calls to Mobile telephones

11.234

12.920

11.234

12.920

11.234

12.920

fm13-Calls to Mobile telephones (a)

14.974

17.22

12.734

14.644

7.114

8.181

fw1 - Calls to WiFi Services (a)

13.200

15.18

13.200

15.18

6.440

7.41

fw2 - Calls to WiFi Services

12.500

14.38

10.400

11.96

5.300

6.10

fw3 - Calls to WiFi Services

13.900

15.99

11.100

12.77

5.600

6.44

fw4 - Calls to WiFi Services

13.500

15.53

8.250

9.49

4.130

4.75

fw5 - Calls to WiFi Services

12.600

14.49

10.200

11.73

5.700

6.56

fw6 - Calls to WiFi Services

11.000

12.65

8.800

10.12

5.300

6.10

fw7 - Call to WiFi Services (a)

10.500

12.075

10.500

12.075

10.500

12.075

fw8 - Calls to WiFi Services (a)

16.00

18.40

12.50

14.375

5.30

6.095

fw9 - Calls to WiFi Services

14.000

16.100

14.000

16.100

14.000

16.100

g1-Calls to Premium Rate Services

5.106

5.88

2.127

2.45

2.127

2.45

g2-Calls to Internet Services

4.211

4.85

2.112

2.43

1.70

1.96

g4-Calls to Internet Services

1.702

1.96

0.851

0.98

0.851

0.98

g5-Calls to Internet Services

0.851

0.98

0.510

0.59

0.425

0.49

g6-Calls not including Internet Services

4.255

4.90

4.255

4.90

4.255

4.90

g7-Calls not including Internet Services

8.510

9.79

8.510

9.79

8.510

9.79

g8-Calls not including Internet Services

0.851

0.98

0.851

0.98

0.851

0.98

g9-Calls not including Internet Services

1.702

1.96

1.702

1.96

1.702

1.96

g10-Calls not including Internet Services

2.553

2.94

2.553

2.94

2.553

2.94

g11-Calls not including Internet Services

3.404

3.92

3.404

3.92

3.404

3.92

g12-Calls not including Internet Services

5.106

5.88

5.106

5.88

5.106

5.88

g13-Calls not including Internet Services

5.957

6.86

5.957

6.86

5.957

6.86

g14-Calls not including Internet Services

6.808

7.83

6.808

7.83

6.808

7.83

g15-Calls not including Internet Services

7.659

8.81

7.659

8.81

7.659

8.81

g16-Calls not including Internet Services

1.702

1.96

0.851

0.98

0.851

0.98

g17-Calls not including Internet Services

2.553

2.94

1.702

1.96

0.851

0.98

g18-Calls not including Internet Services

3.361

3.87

0.851

0.98

0.851

0.98

g19-Calls not including Internet Services

3.361

3.87

1.268

1.46

0.851

0.98

g20-Calls not including Internet Services

4.211

4.85

2.112

2.43

1.702

1.96

g21-Calls to New Voice Services

4.16

4.79

1.70

1.96

1.00

1.15

g22-Calls not including Internet Services

0.425

0.49

0.425

0.49

0.425

0.49

g23-Calls not including Internet Services

6.730

7.74

3.360

3.87

1.270

1.47

g26-Calls not including Internet Services

3.404

3.915

2.553

2.936

0.851

0.98

g27-Calls not including Internet Services

1.277

1.469

1.277

1.469

1.277

1.469

g28-Calls not including Internet Services

2.128

2.448

2.128

2.448

2.128

2.448

i1-Calls to Internet Services

4.255

4.90

4.255

4.90

4.255

4.90

i2-Calls to Internet Services

8.510

9.79

8.510

9.79

8.510

9.79

i3-Calls to Internet Services

0.851

0.98

0.851

0.98

0.851

0.98

i4-Calls to Internet Services

1.702

1.96

1.702

1.96

1.702

1.96

i5-Calls to Internet Services

2.553

2.94

2.553

2.94

2.553

2.94

i8-Calls to Internet Services

3.404

3.92

3.404

3.92

3.404

3.92

i9-Calls to Internet Services

5.106

5.88

5.106

5.88

5.106

5.88

i10-Calls to Internet Services

5.957

6.86

5.957

6.86

5.957

6.86

i11-Calls to Internet Services

6.808

7.83

6.808

7.83

6.808

7.83

i12-Calls to Internet Services

7.659

8.81

7.659

8.81

7.659

8.81

i13-Calls to Internet Services

2.553

2.94

1.702

1.96

0.851

0.98

i14-Calls to Internet Services

3.361

3.87

1.268

1.46

0.851

0.98

i15-Calls to Internet Services

3.361

3.87

0.851

0.98

0.851

0.98

i16-Calls to Internet Services

3.361

3.87

3.361

3.87

3.361

3.87

i17-Calls to Internet Services

3.194

3.68

0.809

0.94

0.809

0.94

i18-Calls to Internet Services

3.026

3.48

0.766

0.89

0.766

0.89

i19-Calls to Internet Services

2.858

3.29

0.724

0.84

0.724

0.84

i20-Calls to Internet Services

2.690

3.10

0.681

0.79

0.681

0.79

i21-Calls to Internet Services

2.553

2.94

0.851

0.98

0.851

0.98

i22-Calls to Internet Services

2.425

2.79

0.808

0.93

0.808

0.93

i23-Calls to Internet Services

2.297

2.65

0.765

0.88

0.765

0.88

i24-Calls to Internet Services

2.425

2.79

0.851

0.98

0.851

0.98

i25-Calls to Internet Services

2.297

2.65

0.851

0.98

0.851

0.98

i26-Calls to Internet Services

3.404

3.92

1.702

1.96

0.851

0.98

i27-Calls to Internet Services

6.730

7.74

3.360

3.87

1.270

1.47

i30-Calls to Internet Services

3.404

3.915

2.553

2.936

0.851

0.979

i31-Calls to Internet Services

1.277

1.469

1.277

1.469

1.277

1.469

i32-Calls to Internet Services

2.128

2.448

2.128

2.448

2.128

2.448

i33-Calls to Internet Services

4.255

4.894

3.404

3.915

1.702

1.958

j-Calls to Personal Numbering Services

27.23

31.32

18.72

21.53

8.93

10.27

k-Calls to Personal Numbering Services

31.91

36.70

21.27

24.47

10.63

12.23

m-Calls to Premium Rate Services

34.93

40.17

24.10

27.72

24.10

27.72

n-Calls to Premium Rate Services and Information Services

12.60

14.49

12.60

14.49

12.60

14.49

pn1-Calls to Personal Numbering Services

20.425

23.49

13.617

15.66

6.808

7.83

pn2-Calls to Personal Numbering Services

42.553

48.94

42.553

48.94

42.553

48.94

pn3-Calls to Personal Numbering Services

41.702

47.96

33.191

38.17

33.191

38.17

pn4-Calls to Personal Numbering Services

22.127

25.45

22.127

25.45

22.127

25.45

pn5-Calls to Personal Numbering Services

14.468

16.64

14.468

16.64

14.468

16.64

pn6-Calls to Personal Numbering Services

17.021

19.58

17.021

19.58

17.021

19.58

pn8-Calls to Personal Numbering Services

17.000

19.55

17.000

19.55

17.000

19.55

pn9-Calls to Personal Numbering Services

20.000

23.00

20.000

23.00

20.000

23.00

pn10-Calls to Personal Numbering Services

29.787

34.26

29.787

34.26

29.787

34.26

pn11-Calls to Personal Numbering Services

33.191

38.17

24.681

28.39

24.681

28.39

pn12-Calls to Personal Numbering Services

22.979

26.43

22.979

26.43

22.979

26.43

pn13-Calls to Personal Numbering Services

33.191

38.17

33.191

38.17

33.191

38.17

pn14-Calls to Personal Numbering Services

25.106

28.88

25.106

28.88

25.106

28.88

pn15-Calls to Personal Numbering Services

11.064

12.73

11.064

12.73

11.064

12.73

pn16-Calls to Personal Numbering Services

11.915

13.71

11.915

13.71

11.915

13.71

pn17-Calls to Personal Numbering Services

12.766

14.69

12.766

14.69

12.766

14.69

pn18-Calls to Personal Numbering Services

13.617

15.66

13.617

15.66

13.617

15.66

pn19-Calls to Personal Numbering Services

8.510

9.787

8.510

9.787

8.510

9.787

pn20-Calls to Personal Numbering Services

20.425

23.489

20.425

23.489

20.425

23.489

pn21-Calls to Personal Numbering Services

35.00

40.25

35.00

40.25

35.00

40.25

pn22-Calls to Personal Numbering Services

8.783

10.1

5.652

6.5

4.783

5.5

p0-Calls to Premium Rate Services

127.65

146.80

127.65

146.80

127.65

146.80

p1-Calls to Premium Rate Services

41.70

47.96

33.19

38.17

33.19

38.17

p2-Calls to Premium Rate Services

42.553

48.94

38.297

44.05

38.297

44.05

p3-Calls to Premium Rate Services

85.106

97.88

85.106

97.88

85.106

97.88

p4-Calls to Premium Rate Services

41.70

47.96

41.70

47.96

41.70

47.96

p5-Calls to Premium Rate Services

42.553

48.94

42.553

48.94

42.553

48.94

p6-Calls to Premium Rate Services

21.276

24.47

21.276

24.47

21.276

24.47

p7-Calls to Premium Rate Services

51.063

58.73

51.063

58.73

51.063

58.73

p8-Calls to Premium Rate Services

63.829

73.41

63.829

73.41

63.829

73.41

p9-Calls to Premium Rate Services

8.510

9.79

8.510

9.79

8.510

9.79

p10-Calls to Premium Rate Services

29.787

34.26

29.787

34.26

29.787

34.26

p11-Calls to Premium Rate Services

110.638

127.24

110.638

127.24

110.638

127.24

p12-Calls to Premium Rate Services

12.765

14.680

12.765

14.680

12.765

14.680

p13-Calls to Premium Rate Services

17.021

19.58

17.021

19.58

17.021

19.58

p14-Calls to Premium Rate Services

25.531

29.361

25.531

29.361

25.531

29.361

p15-Calls to Premium Rate Services

34.042

39.15

34.042

39.15

34.042

39.15

p16-Calls to Premium Rate Services

38.297

44.042

38.297

44.042

38.297

44.042

p17-Calls to Premium Rate Services

46.808

53.83

46.808

53.83

46.808

53.83

p18-Calls to Premium Rate Services

55.319

63.62

55.319

63.62

55.319

63.62

p19-Calls to Premium Rate Services

59.574

68.52

59.574

68.52

59.574

68.52

p20-Calls to Premium Rate Services

68.085

78.30

68.085

78.30

68.085

78.30

p21-Calls to Premium Rate Services

72.34

83.20

72.34

83.20

72.34

83.20

p22-Calls to Premium Rate Services

76.595

88.09

76.595

88.09

76.595

88.09

p23-Calls to Premium Rate Services

80.851

92.98

80.851

92.98

80.851

92.98

p24-Calls to Premium Rate Services

93.617

107.66

93.617

107.66

93.617

107.66

p25-Calls to Premium Rate Services

102.127

117.45

102.127

117.45

102.127

117.45

p26-Calls to Premium Rate Services

119.148

137.021

119.148

137.021

119.148

137.021

p27-Calls to Premium Rate Services

4.255

4.90

4.255

4.90

4.255

4.90

p28-Calls to Premium Rate Services

31.91

36.70

21.27

24.47

10.63

12.23

p29-Calls to Premium Rate Services

23.829

27.41

11.914

13.71

11.914

13.71

p30-Calls to Premium Rate Services

46.808

53.83

29.787

34.26

29.787

34.26

p31-Calls to Premium Rate Services

11.064

12.73

11.064

12.73

11.064

12.73

p32-Calls to Premium Rate Services

15.319

17.62

15.319

17.62

15.319

17.62

p33 - Calls to Premium Rate Services

106.383

122.35

106.383

122.35

106.383

122.35

p37 - Calls to Premium Rate Services

6.73

7.740

3.36

3.864

1.27

1.461

p38 - Calls to Premium Rate Services

5.106

5.872

5.106

5.872

5.106

5.872

p39 - Calls to Premium Rate Services

5.957

6.851

5.957

6.851

5.957

6.851

p40 - Calls to Premium Rate Services

6.808

7.830

6.808

7.830

6.808

7.830

p41 - Calls to Premium Rate Services

7.659

8.808

7.659

8.808

7.659

8.808

r-Calls to Pagers and Voice Messaging Services

6.73

7.74

3.36

3.87

2.51

2.89

Conditions

Service is provided under BT's Terms & Conditions for Business Service or BT's terms and conditions for residential service as appropriate.

Additional Information

See General Notes Section Dialled Call Charges for details of Call Duration and Call Charges rounding.

Except where a call is made to a “specialised service" (see Section 2 Parts 11, 12, 13, 14, 15, 16 & 17), a call made from a fixed line to an exchange within the same charge group or to an exchange in an adjacent charge group is always charged at Local rates. All other Inland geographic calls are charged at `National' rates. Information concerning call charges between two charge groups is contained in the Phone Book. For additional charge group information customers can ring Operator Services on 100. Special arrangements apply for certain offshore islands - see Section 2 Part 9

On 1st October 1999 the National rate call charge was reduced to that of Regional rate. As there is now no difference between these charges, references to Regional rate have been removed from the Price List and other related literature.

Calls from Northern Ireland to fixed telephones in the Republic of Ireland will be charged at the appropriate Inland rate. Calls from Northern Ireland to mobile telephones registered in the Republic of Ireland will be charged at the same rate as calls from the rest of the United Kingdom to mobile telephones registered in the Republic of Ireland. Calls to the Channel Islands are charged at National Rate.

To identify the specific number ranges appropriate to charge bands other than Local or National, please see Section 2 Parts 11, 12, 13, 14, 15, 16 & 17