Rental Based (NNC/Non-UBC) Networks | | Rental Based (NNC / Non-UBC) Charging Options and Usage Based (UBC) Charging Options cannot be mixed on the same customer network. | Local Networking | | Where there is more than one FN1000 / FN5000 site within the same charge group Local Networking allows calls between such sites in the same charge group on the standard FN5000 access tariff or FN1000 access tariff to be uncharged. Charges for this feature are included in Access charges outlined in this Part. |
| National Networking | | National Networking Channels (NNCs) are required in order for OnNet calls between sites in different charge groups on the standard FN5000 access or FN1000 access tariffs to be uncharged. | National Networking Channels between two Charge Groups are not available unless each Charge Group has at least one customer FN5000/FN1000 site (excluding Remote Break-In and Remote Break-Out). All Featurenet Sites in a Charge Group can share standard application NNCs for OnNet calls and Remote Break-out calls. | National Networking between two Charge Groups can be extended to another by ordering National Networking Channels from only one of the first two Charge Groups to the third Charge Group (i.e. it is not necessary to fully interconnect all three Charge Groups). Such extended networking can be used to connect up to four different Charge Groups by serial linking of three sets of National Networking Channels. | For explanation of Charge Group structures, see Section 2, Section Endnote | Overflow calls are calls which become OffNet because insufficient National Networking Channels or Featurenet 1000 Access Lines have been chosen to carry them OnNet. When a route of National Networking Channels is first set-up, the customer can opt for overflow or no overflow from that route (default is overflow). |
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| Remote Break Out | | Remote Break-Out is provided for calls to break-out onto the PSTN in the Charge Group in which break-out is required and to adjacent Charge Groups to the Break-Out Charge Group. | On rental based networks a remote break out call will use existing NNC capacity from originating to destination charge group, and will then be charged as a local Off-Net call. The appropriate Off-Net call discounts will apply as outlined below in Off-Net Call Charges. |
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| * Subsequent additions of National Networking Channels to existing routes will not incur additional Remote Break-out set-up fees. Where Remote Break-Out is required from an NNG to a different NNG in the same Charge Group, no National Network Channels are required. |
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| Usage Based (UBC) Networks | | Rental Based (NNC) Charging Options and Usage Based (UBC) Charging Options cannot be mixed on the same customer network. | Customers who migrate from Usage Based Charging to National Networking charging will pay the appropriate National Networking channels set-up fee. | Local/National Networking | | Not available with Rental Based Charging Options for networking. | On-Net calls made solely within a site are non-chargeable. On-Net calls made between sites (including small sites) are charged as follows:- |
| * For Minimum Periods of one, three or five years and all Minimum Period Renewals see the applicable discounts stated in the Featurenet Contractual Information Part. |
| Remote Break Out | | Usage Based Charging (UBC) Remote Break Out calls will be charged as standard OffNet calls (Excludes RBO calls from RSA sites). |
| Registered Site Access Call Charges | | RSA is only available on UBC based networks. | OnNet calls from RSA sites are charged as follows. Minimum Period discounts do not apply to calls originating from a Registered Site Access site. |
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| Featurenet Call-in Call Charges | | Featurenet Call-in is available on both UBC and Rental Based Networks. | On-net calls from Featurenet Call-In numbers are charged as follows. Minimum Period discounts do not apply to calls originating from Featurenet Call-In numbers. |
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| Featurenet Offnet Calls | | OffNet calls are those public network calls made from FN5000 lines, FN1000 trunks, Hosted Voice Connect and Featurenet Call-In numbers. In rental based networks, calls made from FN5000 lines and FN1000 trunks to Featurenet Call-In or Hosted Voice Connect numbers are also OffNet calls. |
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| Offnet Call Charges | | Local and National rate OffNet calls, 0870 calls and calls charged at g21 rates, are charged at the following pence per minute rate. The rates below apply only to local, national, 0870 and nationalg21 rate calls as defined in Section 2 Part 1. | Call durations are rounded up to the next whole second and are subject to a minimum call charge of 5p. For billing purposes the call charge is rounded up to the next whole penny. |
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| Featurenet IDD Calls | | For charge band structure see Section56 Part 7, Business Customer Options - BT Customer Commitment. |
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| | Pence per minute rates for calls to International charge bands, International mobiles and satellite services are those detailed in Section 56Part7 , Business Customer Options - BT Customer Commitment - Option 1. | Other Offnet Calls | | Call durations are rounded up to the next whole second and are subject to a minimum call charge of 5p. For billing purposes the call charge is rounded up to the call charge is rounded up to the next whole penny. | Calls to Number Translation Services (NTS) Call durations are rounded up to the next whole second and are subject to a minimum call charge of 5p. For billing purposes the call charge is rounded up to the next whole penny. | Calls to local Number Translation Service (NTS) numbers will be charged at the Local Daytime/Evening/Weekend rates shown below. Local NTS numbers are those shown in Section 2 Part 4 of the BT Price List with a Categorisation for customer Options of `3'. |
| Calls to Mobiles (from a fixed line) Call durations are rounded up to the next whole second and are subject to a minimum call charge of 4p. For billing purposes the call charge is rounded up to the next whole penny. |
| Calls to f rate Call durations are rounded up to the next whole second and are subject to a minimum call charge of 5p. For billing purposes the call charge is rounded up to the next whole penny. |
| All other calls not specified will be charged at BT's standard published rates. | Optionally, customers may benefit from enhanced call discounts by selecting a Featurenet Minutes or Volume contract - See below for details. |
| Ring Back When Free (RBWF) (Off-Net) | | This feature is only available on Off-Net Calls from a FN5000 site. The cost is per use. Customers pay a facility fee when they use the service. This charge is raised when the distinctive ringing occurs and the network is ready to set up the Ring Back call. | The feature can only be implemented or removed on a per customer basis, not a per line basis. Time Scale rates will apply to remove or add the feature. | There are a number of circumstances where ring back when free cannot be activated, e.g. access lines which are associated with MADN's, hunt groups, UCD groups, ACD groups, attendant consoles etc. Further information is available in the Featurenet Service Description. | The charge for the activation of RBWF will contribute to Call Commitment and will be included in the Volume Master call volume discount schemes. The charge is not subject to any other discounts. |
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| Featurenet Minutes1000 Minute Master Contracts | | Introduction | | Customers may choose to benefit from increased OffNet and OnNet call discounts in exchange for electing to commit to specific minimum average call spend levelsvalues across their network. A rangeA of Featurenet Minutes1000 contractsMinute areMaster availablecontract providingprovides varying levels of call discount against different levels of call spend commitment. Featurenet Minutes contracts are applied in the following way:a higher level of call discount against a higher value of call spend commitment. Featurenet 1000 Minute Master contracts are applied in the following way: - - Existing Access Line rentals are unchanged.
- - All access lines on a customerscustomer' network benefit from the following specified discount levels.s network benefit from the following specified discount levels.
- - All access lines on a customerscustomer' network are subject to the per line commitment levels specified.s network are subject to the per line commitment values specified.
- - Any new lines added to a customerscustomer' network while the minutes contract option iss networkin forcewhile will automatically benefit from the sameminutes terms.contract option is in force will automatically benefit from the same terms.
- - MinutesFeaturenet 1000 Minute Master Contracts are subject to a 12 month Minimum Period. After this period customers may choose to revert to standard call commitment levelsvalues without reconcilliation charges. Customers who cease all of their Featurenet service before the minimum period has elapsed will be subject only to normal early termination charges (See Sub part titled pages 6 - 97 of this Part).
- - Existing Featurenet customers must have a least 6 months to run of their current Minimum Period to be eligible for a 'Featurenet Minutes1000 ContractsMinute Master Contract ' .
- - The MinutesFeaturenet 1000 Minute Master Contract commitment levelvalue per line replaces any existing call commitments or call credit pre-payments which may be in force for existing service.
| Current minutes contracts available: - -Minute Master Advantage
- -1000 Minute Master
- -5000 Minute Master
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| Option Fees | | There are no Option Fees required for Minute Master Contracts. |
| Discount Levels | | Usage Based Charging (UBC) Remote Break Out calls will be charged as standard OffNet calls (Excludes RBO calls from RSA sites). | Local and National rate OffNet calls, 0870 calls and calls charged at g21 rates, are charged by applying the following pence per minute rates. The rates below apply only to local, national, 0870 and nationalg21 rate rate calls as defined in Section 2 Part 1. | Call durations are rounded up to the next whole second and are subject to a minimum call charge of 5p. For billing purposes the call charge is rounded up to the next whole penny. |
| * These Discounted rates are applied instead of the OffNet call discounts described in this Part. | ** These discounted rates are applied instead of any Remote Break-Out call discounts (if applicable) described in this Part. |
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| Featurenet IDD Calls (Minute(Featurenet 1000 Minute Master Contracts) | | For charge band structure see Section56 Part 7, Business Customer Options - BT Customer Commitment. | Pence per minute rates for calls to International charge bands, International mobiles and satellite services are those detailed in Section 56Part7 , Business Customer Options - BT Customer Commitment - Option 1. | Other Offnet Calls | | Call durations are rounded up to the next whole second and are subject to a minimum call charge of 5p. For billing purposes the call charge is rounded up to the next whole penny. | Calls to Number Translation Services (NTS) Call durations are rounded up to the next whole second and are subject to a minimum call charge of 5p. For billing purposes the call charge is rounded up to the next whole penny. | Calls to local Number Translation Service (NTS) numbers will be charged at the Local Daytime/Evening/Weekend rates shown below. Local NTS numbers are those shown in Section 2 Part 13 of the BT Price List with a Categorisation for customer Options of `3'. |
| Calls to Mobiles (from a fixed line) Call durations are rounded up to the next whole second and are subject to a minimum call charge of 4p. For billing purposes the call charge is rounded up to the next whole penny. |
| Calls to f rate Call durations are rounded up to the next whole second and are subject to a minimum call charge of 5p. For billing purposes the call charge is rounded up to the next whole penny. |
| All other calls not specified will be charged at BT's standard published rates. |
| Onnet Calls | | OnNet calls are charged by applying the following discounts to the pence per minute rates given in this Part under Usage Based (UBC) Networks, Local / National Networking. | Where customers have opted to deploy Hosted IPT - NortelNextgen services in conjunction with Featurenet services to realise a single dual technology (TDM/IP) voice network, calls that originate from a customers Featurenet site and terminate on a Hosted IPT - NortelNextgen site in the same customer network are charged at the Featurenet onnet rate. | Call durations are rounded up to the next whole second and subject to a minimum call charge of 3.5p. For billing purposes the call charge is rounded up to the next tenth-of-a-penny. |
| * The discount levels quoted replace any other call discounts. |
| Call Commitments | | For each Featurenet AccessCall-In Lineor thereHosted isVoice anConnect associatednumber commitmentwith byOffNet thecalls customerenabled, toand meeteach Featurenet Access Line (Featurenet 1000 and Featurenet 5000), there is an associated commitment by the customer to meet a minimum value level of call spend per line/number per quarter, averaged across the Customer's network (Call Commitment Value). The quarterlyCall callCommitment spendValue commitment level is calculated at the beginning of each quarter based on the number of linesFeaturenet Access Lines/numbers in service on the first day of the quarter across allthe FN1000Customer's andFeaturenet FN5000network. accessThis linesincludes beingall rentedFeaturenet byCall-In theor customer.Hosted AtVoice theConnect endnumbers of(if theapplicable), quarterand the total callall spendFeaturenet is1000 calculatedand forFeaturenet 5000 Access Lines. At the customerend (OnNet,of Remotethe Break-Outquarter andthe OffNettotal qualifying call charges,spend NNCis rentals arecalculated for the Customer and any short fall against the Callall includedCommitment Value which was calculated at the beginning of the quarter is charged to a single account nominatedin by the call spend commitment calculations) and any short fall against the commitment level calculated at the beginning of the quarter is charged Customerto a single account nominated by the customer. | For MinutesFeaturenet 1000 Minute Master Contracts, as detailed below, thisthe commitmentqualifying coverscall spend spendincludes on OnNet, Remote Break-Out, OffNet and/or OffNet calls and any NNC Rental charges. | Customers may choose to 'convert' their network to a'Minutes Contract'Featurenet discounts1000 at any time. Measurement' of Minutes Contract' at Callany commitmenttime. Measurement levelsof will commence following the firstMinutes quarterlyContract invoiceCall aftercommitment valuesthe customerwill hascommence beenfollowing convertedthe firstto quarterlya Minutesinvoice Contractafter Option.the customer has been converted to a Featurenet 1000 Minutes Contract. | The levelCall ofCommitment Value may commitment may vary, according to the type of Access Line/number, and is shown in the tables below. | For Minimum Periods of 3 or 5 years the appropriate discounts apply to the callCall commitmentCommitment valuesValues shown below. |
| * These prices apply to a new Contract with a one year Minimum Period. For Minimum Periods of three or five years and all Minimum Period Renewals see the applicable discounts stated in the Featurenet Contractual Information Part. |
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| Featurenet Call Volume Contracts | | Introduction | | Customers may choose to benefit from increased OffNet and OnNet call discounts by selecting one of the Featurenet Call Volume Contracts. The schemes provide discounts based on spend thresholds on various types of calls. |
| Volume Master | | There are two Volume Master Schemes which provide differing levels of call prices dependant on callCall commitmentCommitment levelsValues. | Volume Master contracts have a minimum 1 year term. | Volume Master Advantage - Provides specific call price rates subject to current callCall commitmentCommitment levelsValues on 21E tariff schemes. | Volume Master Premium - Provides enhanced call prices subject to increased callCall commitmentCommitment levelsValues. | Remote breakout calls from sites contracted on the schemes are treated as OffNet calls. | Customers may choose to contract their sites to a Call Volume Contract at any time. Call Volume Contract call pricing and measurement of callCall commitmentCommitment levelsValues will will commence following the first quarterly invoice after the site has contracted to a Call Volume Contract. | N.B. These schemes cannot be used in association with a Featurenet 1000 Minutes Contracts, or Corporate Lines tariffs or Local Organisation Lines. |
| Call Commitments | | For each Featurenet AccessCall-In Lineor thereHosted isVoice anConnect associatednumber commitmentwith byOffNet thecalls customerenabled, toand meeteach Featurenet Access Line (Featurenet 1000 and Featurenet 5000), there is an associated commitment by the customer to meet a minimum value level of call spend per line/number per quarter, averaged across the Customer's network (Call Commitment Value). The Call Commitment Value Theis quarterlycalculated call spend commitment level is calculated at the beginning of each quarter based on the number of linesFeaturenet Access Lines/numbers in service on the first day of the quarter across allthe FN1000Customer's andFeaturenet FN5000network. accessThis linesincludes beingall rentedFeaturenet byCall-In theor customer. AtHosted theVoice endConnect ofnumbers the(if quarterapplicable), theand total callall spendFeaturenet is1000 calculatedand forFeaturenet 5000 Access Lines. At the customerend (OnNet,of Remotethe Break-Outquarter andthe OffNettotal qualifying call charges,spend NNCis rentalscalculated arefor the Customer and any short fall against the Callall includedCommitment Value which was calculated at the beginning of the quarter is charged to a single account nominatedin by theCustomerthe call spend commitment calculations) and any short fall against the commitment level calculated at the beginning of the quarter is charged to a single account nominated by the customer. | For Call Volume Contracts, as detailed below, thisthe commitmentqualifying coverscall spend onincludes OnNet, and OffNet calls and /orany NNC Rental charges. |
| Volume Master Advantage | | For sites contracted to the Volume Master Advantage scheme current call commitment levels will remain in force. |
| Volume Master Premium | | For sites contracting to the Volume Master Premium scheme the callCall spendCommitment commitmentsValues detailed in the table below will apply. | For Minimum Periods of 3 or 5 years the appropriate discounts should be applied to the standard callCall commitmentCommitment valuesValues and those shown below. |
| * These prices apply to a new Contract with a one year Minimum Period. For Minimum Periods of three or five years and all Minimum Period Renewals see the applicable discounts stated in the Featurenet Contractual Information Part. |
FN5000 Access Line, FN5000i (ISDN) Access Line, Small/Aux Site FN5000 Access Line, FN5000 Attendant Console Line, FN5000 Call Centre Digital Access Lines for IVRs Featurenet Call in with OffNet Calls Enabled | Cl | FN5000 Access Line, FN5000i (ISDN) Access Line, Small/Aux Site FN5000 Access Line, FN5000 Attendant Console Line, FN5000 Call Centre Digital Access Lines for IVRs, Featurenet Call in/Hosted Voice Connect number with OffNet Calls Enabled | Cl | FN5000 Call Centre Digital Access Lines for Diallers, FN1000 Digital (Option A), FN1000 Digital (Option B), FN1000 Analogue (Option C), FN1000 Digital (Option D) | Cn |
| Line types not included above retain their existing Call Commitment levelsvalues. |
| Call Prices | | The following prices and discount table apply to applicable calls originated from sites contracted under the schemes (Excludes RSA and FCI sites, and NNC Rentals). | Offnet (Local, National, 0870 Calls & Calls Charged at g21 Rates) & Onnet (Local & National) | | Remote breakout calls are treated as OffNet calls in the table below. |
| * Call durations are rounded up to the next whole second and subject to a minimum call charge of 5p. For billing purposes the call charge is rounded up to the call charge is rounded up to the next whole penny. ** Call durations are rounded up to the next whole second and subject to a minimum call charge of 3.5p For billing purposes the call charge is rounded up to the next tenth-of-a-penny. |
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| Featurenet IDD Calls (Volume Master Contracts) | | For charge band structure see Section 56Part 7, Business Customer Options - BT Customer Commitment. | Pence per minute rates for calls to International charge bands, International mobiles and satellite services are those detailed in Section 56 Part 7, Business Customer Options - BT Customer Commitment - Option 1. |
| Call Discount Table | | On a quarterly basis at the end of the billing cycle, call spend on applicable calls is assessed against the following discount table and the appropriate discount calculated. This discount can then be apportioned across the appropriate accounts. | The discount in the table below replaces any other call discounts. |
| * Excludes Number Translation Services Calls (Non-geographic Local and National) and IDD calls to Mobile Telephones and Satellite Services. | For example: | A quarterly call spend of £400000 will be discounted as follows: | Discount for the first £12500 = Nil Discount for the next £25000 - 15% = £3750 Discount for the next £37500 - 20% = £7500 Discount for the next £50000 - 25% = £12500 Discount for the next £250000 - 30% = £75000 Discount for the next £25000 - 33% = £8250 Total discount = £107000 (exc. VAT) Total discounted spend = £293000 (exc. VAT) |
| Other Offnet Calls | | Call durations are rounded up to the next whole second and are subject to a minimum call charge of 5p. For billing purposes the call charge is rounded up to the next whole penny. | Calls to Number Translation Services (NTS) Call durations are rounded up to the next whole second and are subject to a minimum call charge of 5p. For billing purposes the call charge is rounded up to the next whole penny. | Calls to local Number Translation Service (NTS) numbers will be charged at the Local Daytime/Evening/Weekend rates shown below. Local NTS numbers are those shown in Section 2 Part 13 of the BT Price List with a Categorisation for customer Options of `3'. |
| Calls to Mobiles (from a fixed line) Call durations are rounded up to the next whole second and are subject to a minimum call charge of 4p. For billing purposes the call charge is rounded up to the next whole penny. |
| Calls to f rate Call durations are rounded up to the next whole second and are subject to a minimum call charge of 5p. For billing purposes the call charge is rounded up to the next whole penny. |
| All other calls not specified will be charged at BT's standard published rates. |
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